Oversight of the Child Support Enforcement Program : hearing before the Subcommittee on Human Resources of the Committee on Ways and Means, House of Representatives, One Hundred Sixth Congress, first session, September 23, 1999.

...Organization and administration of the child support unit; statistics on child support collections broken down by welfare regions and, in Boston, by welfare offices...

Automating child support information systems appears to improve caseworker productivity, allowing automatic searches of other databases and eliminating the need to develop voluminous paper documentation. Automated systems also help track court actions relating to paternity, support orders, collections and distributions. This report makes several recommendations designed to increase the likelihood that states will develop child support systems that perform as required and to minimize the risk of costly technology decisions and wasted expenditures during the development and implementation of these systems.