If you've ever struggled with a health insurance claim, you'll love Haywood Smith's witty send-up of the health insurance industry, the drug companies, the medical profession, and falling apart ten years before Medicare. From the beloved author of The Red Hat Club and Wife-in-Law, Out of Warranty is a witty story of two lonely misfits who find exactly what they need in the most unlikely of situations, with a bonus of humor and heart. "If you have anything weird wrong with you in this country, you'd better be Canadian." So says widowed Cassie Jones when, after being written off by countless doctors, she finally finds one who diagnoses her with a rare genetic form of arthritis. The condition is manageable, but not curable, and a new diagnosis, so her health insurance refuses to pay for most of her expensive medications and treatment. So widowed Cassie, still grieving for the love of her life and facing destitution because of her medical bills, decides she has to remarry for better health coverage. Enter one-legged hermit and curmudgeon Jack Wilson, on the same appointment schedule at their specialist's, who's rude and obnoxious, but eventually tries to help by setting up e-dating for Cassie. After a hilarious round of fix-ups and e-dating, Cassie's left with no hope and no prospects. That's when Jack offers a strictly business marriage that could solve both their problems, with a serious set of house rules, including separate bedrooms. How well it will work remains to be seen. With her trademark humor and sass, Haywood brings these two characters to life in an unlikely grown-up relationship that transcends their medical problems and will leave readers smiling long after the last page is turned.

Wanting to remarry when her health-care costs eat up all of her money, widow Cassie Jones enlists the grudging help of reclusive fellow patient Jack and devises a pragmatic but unconventional solution when dating proves unsuccessful.

Cut warranty costs by reducing fraud with transparent processes and balanced control Warranty Fraud Management provides a clear, practical framework for reducing fraudulent warranty claims and other excess costs in warranty and service operations. Packed with actionable guidelines and detailed information, this book lays out a system of efficient warranty management that can reduce costs without upsetting the customer relationship. You'll dig into the whole spectrum of warranty fraud, from simple sloppy procedures to systematic organized crime, and get to know the fraudulent parties, the victims, as well as the objectives and methods of the fraudulent activities in different scenarios. You'll learn how to implement controls to detect and reduce fraudulent claims and decrease the overall warranty costs. The impact of fraudulent claims is plainly spelled out alongside detailed descriptions of typical symptoms and process gaps present in diverse companies. A comprehensive, multi-modal framework for robust warranty management is presented as a template for revamping your own company's strategy. Fraudulent warranty claims occupy an estimated 3-15 percent of the average company's warranty costs, which generally average between 1-4 percent of sales. Many companies are unaware of the issue or struggle to take action against the claims for fear of upsetting business partners, or because they lack tangible evidence. This book details a robust warranty control framework that institutes transparency and control over the whole warranty chain—supporting the process far beyond just fraud reduction. Understand the different actors (customers, sales channels, service agents, warranty providers, etc.) and different forms of warranty fraud Uncover issues in your company's warranty processes Learn methods to detect and prevent fraudulent activities Implement a robust system of warranty cost control Warranty fraud is a major cost-control issue for most companies, but the sensitive nature of the topic leaves most reluctant to share their experiences and divulge their strategies. Warranty Fraud Management brings warranty fraud out into the open, and provides a clear, actionable framework for cost-savings through fraud reduction.

Maximum PC is the magazine that every computer fanatic, PC gamer or content creator must read. Each and every issue is packed with punishing product reviews, insightful and innovative how-to stories and the illuminating technical articles that enthusiasts crave.

Georgia, SuSu, Teeny, Diane, and Linda are back in a warm, sassy Southern novel from the New York Times bestselling author of QUEEN BEE OF MIMOSA BRANCH and RED HAT CLUB. Georgia, SuSu, Teeny, Linda and Diane have been friends for more than thirty years. But when Pru Bonner, black sheep of the group, falls off the wagon so hard it shakes their world, "the girls" stage a hilarious kidnapping in Vegas to help their childhood friend clean up her act. As the women confront their pasts along with their hazardous adventure, they discover surprising strength in themselves and their friendships. Laughter is spiced with secrets, surprises, and pitfalls aplenty, including a midlife pregnancy test, the perils of internet dating, an all-expense-paid plastic surgery cruise, and a surprise celebration that proves it's never too late for love. As in THE RED HAT CLUB, these irrepressible heroines face the challenges of friendship in sickness and in health, with heart and indomitable humor. So join The Red Hats and remember that age is all in your head, calories should always be in chewable form (Diet Coke with chocolate éclairs!), and that when all else fails, your Red Hats will see you through.

A New York Times bestseller "Brilliant, funny…the best math teacher you never had." —San Francisco Chronicle Once considered tedious, the field of statistics is rapidly evolving into a discipline Hal Varian, chief economist at Google, has actually called "sexy." From batting averages and political polls to game shows and medical research, the real-world application of statistics continues to grow by leaps and bounds. How can we catch schools that cheat on standardized tests? How does Netflix know which movies you’ll like? What is causing the rising incidence of autism? As best-selling author Charles Wheelan shows us in Naked Statistics, the right data and a few well-chosen statistical tools can help us answer these questions and more. For those who slept through Stats 101, this book is a lifesaver. Wheelan strips away the arcane and technical details and focuses on the underlying intuition that drives statistical analysis. He clarifies key concepts such as inference, correlation, and regression analysis, reveals how biased or careless parties can manipulate or misrepresent data, and shows us how brilliant and creative researchers are exploiting the valuable data from natural experiments to tackle thorny questions. And in Wheelan’s trademark style, there’s not a dull page in sight. You’ll encounter clever Schlitz Beer marketers leveraging basic probability, an International Sausage Festival illuminating the tenets of the central limit theorem, and a head-scratching choice from the famous game show Let’s Make a Deal—and you’ll come away with insights each time. With the wit, accessibility, and sheer fun that turned Naked Economics into a bestseller, Wheelan defies the odds yet again by bringing another essential, formerly unglamorous discipline to life.

Tired of paying ridiculous prices for service to find out there was a simple solution to your problem? Save money by reading this book before you call for in-home service on major household appliances or heating/air conditioning systems. This book can save you hundreds of dollars in unnecessary repairs. Dishes still dirty after running the dishwasher? Clothes take forever to get dry in your dryer? Washer not spinning all the water out of your clothes? Microwave making funny noises? Range isn't cooking correctly? Look up the type of appliance; find the complaint that matches your problem, read and follow the solution. These and many more problems can be solved by following some simple steps and without ever touching a tool.

The "New York Times"-bestselling author of "The Red Hot Club" delivers a delightful story of four sisters who must spend the summer together so they can inherit their grandmother's lake estate.