Exploring efforts to integrate women into combat forces in the military, we investigate how resistance to equity becomes entrenched, ultimately excluding women from being full participants in the workplace. Based on focus groups and surveys with members of Special Operations, we found most of the resistance is rooted in traditional gender stereotypes that are often bolstered through organizational policies and practices. The subtlety of these practices often renders them invisible. We refer to this invisibility as organizational obliviousness. Obliviousness exists at the individual level, it becomes reinforced at the cultural level, and, in turn, cultural practices are entrenched institutionally by policies. Organizational obliviousness may not be malicious or done to actively exclude or harm, but the end result is that it does both. Throughout this Element we trace the ways that organizational obliviousness shapes individuals, culture, and institutional practices throughout the organization.

this book provided full understanding of obliviousness, including cognitive, emotional, behavioral signs, shared obliviousness in teams, mechanism and managing obliviosness

Introduces the concept of obliviousness to the consideration of family systems—what do families choose to ignore and why and how they do so.

'Market Driven Strategy' is a buzzword that many business people use without fully grasping its meaning. Now George Day, the inventor of the phrase, follows up his groundbreaking book MARKET DRIVEN STRATEGY with practical advice for managers who want to better communicate with their customers, perform miles ahead of their competitors, and continually be responsive to both. Based on nearly a decade of research, teaching, and consulting on the topic, THE MARKET DRIVEN ORGANIZATION shows how to apply Day's essential marketing theories to an entire company. Complete with diagnostic questionnaires and other assessment tools to identify strengths and weaknesses and lead companies through change, THE MARKET DRIVEN ORGANIZATION is an indispensable guide that will provide managers with crucial insights drawn from the most thorough research of the decade.

Anyone who has spent time in an organization knows that dysfunctional behavior abounds. Conflict is frequently avoided or pushed underground rather than dealt with openly. At the same time, the same arguments often burst out again and again, almost verbatim. Turf battles continue for extended periods without resolution. People nod their heads in agreement in meetings, and then rush out of the room to voice complaints to sympathetic ears in private. Worst of all, when people are asked if things will ever change, they throw up their hands in despair. They feel like victims trapped in an asylum. And people often are trapped. But they are not trapped by some oppressive regime or organizational structure that has been imposed on them. They are not victims. In fact, people themselves are responsible for making the status quo so resistant to change. We are trapped by our own behavior. Researchers and practitioners have often reflected on these things, but there is a puzzle. On the one hand, there is substantial agreement that these traps are counterproductive to effective performance. On the other hand, there is almost no focus on how organizational traps can be prevented or reduced. This book argues that whatever theory is used to describe and understand such organizational traps should be used to design and implement interventions that reduce and prevent them. Argyris is one of the world's leading management scholars whose work has consistently shed light on orgainzational problems. This book is essential reading for MBAs, managers, and consultants.

′[A] textbook specifically aimed at organizational misbehaviour. ...it certainly fills a gap... containing a large survey of academic literature on the subject. The book is good: it brings to light subjects which are too often negleced, and it provides an understanding of phenomena which are so common in organizations, but at the same time so vague and incomprehensible′ Organization Studies From `soldiering′ and absenteeism to humour in organizations and the emergence politics of sexuality, this book explores the latest forms of organizational subversion and offers fresh insights of the underlying dynamics of management and organizational processes. The book opens with a critique of orthodox organizational analysis and maps out the wide terrain across which organizational `misbehaviour′ occurs. The authors go on to examine the interconnections between identity formation, the pursuit of autonomy and organizational misbehaviour, and explore how clearly the tendency to misbehave is deeply embedded in organizational life.

Offering effective tools and strategies, this book covers how to encourage and strengthen skills in process analysis and investigation, align OD principles with transforming societal values, clarify communication processes and decision-making procedures, and isolate and resolve roadblock issues. Constructing a platform to assess large-system agendas, Ironies in Organizational Development, Second Edition is an outstanding text for upper-level undergraduate and graduate students taking organizational development courses in the departments of public administration, psychology, management, and sociology, as well as for in-service and professional workshops.

How do bureaucracies remember? The conventional view is that institutional memory is static and singular, the sum of recorded files and learned procedures. There is a growing body of scholarship that suggests contemporary bureaucracies are failing at this core task. This Element argues that this diagnosis misses that memories are essentially dynamic stories. They reside with people and are thus dispersed across the array of actors that make up the differentiated polity. Drawing on four policy examples from four sectors (housing, energy, family violence and justice) in three countries (the UK, Australia and New Zealand), this Element argues that treating the way institutions remember as storytelling is both empirically salient and normatively desirable. It is concluded that the current conceptualisation of institutional memory needs to be recalibrated to fit the types of policy learning practices required by modern collaborative governance.

For a soldier on the run, trust is a game of chance. What started as a mission to avenge her fallen troops has drawn Captain Jet Dawson further into a government conspiracy that grows more twisted at every turn. The corruption in the department has shown its deadly edge, monsters lurk in every shadow, and every friendly face hides a possible enemy. But more than one threat looms. The queen of the magical realm has taken notice, and she has set the timer until she storms the unseen barrier that divides the supernatural realm from the mundane world. Finding allies now is critical, but if Jet wants to end the plot unravelling the country, she must place her trust carefully or risk losing everything. Oblivious is the second book in the fast-paced Ghostmaker Trilogy.

No! Not another book on leadership! That was my first reaction as I received the manuscript of this book. Upon careful reading, I came to realize that Dr. Enlow has artistically captured the essence of leading by influence and has presented it in a clear and colorful way. As a veteran leader, Dr. Enlow speaks from vast experience, but it is not merely subjective anecdotal experience. The book is firmly rooted in serious and current research. As I meet leaders from all over the globe, I am no longer hesitant what to recommend them to read. Riad Kassis, director of Langham Scholars Ministry; international director of the International Council for Evangelical Theological Education This book under-promises and over-delivers with a powerful palette of leadership wisdom. But drop everythingright nowand read the warning in the last chapter on doxological leadership. I am recommending this book to all my clientsand I will likely reread this gem once a year. Its that important. John Pearson, consultant (www.johnpearsonassociates.com) and author of Mastering the Management Buckets