′A very practical text that provides professionals new to this arena with a good introduction to what they can expect to encounter in online work. The book contains numerous thought-provoking examples and exercises for those contemplating work in virtual arenas′ - Terry Hanley, Lecturer in Counselling, University of Manchester `It′s tempting to think that face-to-face experience translates straightforwardly to online work. But it doesn′t. Jane Evans shows how many different aspects there are to counselling on-line... My advice would be, don′t attempt it until you have worked through this book′ - Professor Michael Jacobs, author of Psychodynamic Counselling in Action Counsellors - and other professionals who provide emotional support and guidance - are increasingly working online. The difference between online and face-to-face interaction with clients is vast and practitioners need to equip themselves with specialist knowledge and skills to ensure that they are being effective. Online Counselling and Guidance Skills is the first book to deal with the practicalities of this mode of working. It looks at how practitioners need to adapt their basic counselling skills to the online environment and guides them through the process of setting up, defining and maintaining a working relationship with a client within professional, ethical and legal boundaries. Case studies and extracts from online sessions show how the skills are put into practice, while practical exercises and points for further consideration help readers to develop their own knowledge and skills. Until now, books and articles have generally focused on the therapeutic work done by counsellors online. However, this book addresses people who use counselling skills in a wide range of contexts; including counselling, education, mental health, social care and careers guidance.

Providers and consumers of mental health services are increasingly making use of the internet to gather information, consult, and participate in psychotherapy. This Handbook gives practical insight into how professionals can translate their practice to an online medium. Divided into four sections, section one provides an overview of how the internet has become an integral part of people's lives, and the research to date on the use and effectiveness of counseling online, as well as idiosyncrasies of online behavior and communication. Section two discusses the "practical" aspects of counseling online, including technological issues, ethical and legal issues, and business issues. Section three focuses on performing psychotherapy online, including online treatment strategies and skills, working with online groups, online testing and assessment, and international and multicultural issues in online counseling. The last section discusses the future of online counseling. The Handbook is intended for those professionals interested in the burgeoning telehealth movement and to those practicing therapists looking for ways to expand their practices online and/or to help round out treatment to specific patients who might benefit from online therapy in addition to traditional delivery.

"An enjoyable book that helps to bring counselling into the 21st century. Kate and DeeAnna have played a significant role in the development of online therapy and their enthusiasm for the subject matter, and experience as trainers and practitioners, comes through in this informative text." Terry Hanley, Director of MA in Counselling, University of Manchester The plethora of online services now available has led to a growing demand for practitioners to look beyond traditional face-to-face therapy and take advantage of the flexibility which email and the Internet can offer them and their clients. This guide gives up-to-the minute information and research, ethical and legal advice, on the practicalities of setting up or joining a service, and the essential therapeutic skills needed to be an effective online therapist. Writing for an international audience, the authors discuss the issues for practitioners using the Internet today, as well as in the future. Basing their study on published empirical research, they address: - text-based therapeutic interventions such as email, Internet Relay Chat and forums, from the perspective of different theoretical orientations, illustrated with a full length case study - new Ethical Framework for using Technology in Mental Health - online supervision, online research; group therapy online - the "business" of setting up in private practice or e-clinics - other therapeutic uses of technology including use of video therapy, mobile SMS, telephone therapy, Virtual Reality environments, gaming and computerised CBT. The authoritative guide to all aspects of being an online therapist, this practical text is a vital addition to any therapist′s library. It will also be valuable reading for anyone training to be a counsellor or psychotherapist in our increasingly ′electronic′ world.

"This book offers a collection of case studies and research from around the globe, comparing and contrasting instructional design and guidance methods from developed and developing countries alike"--Provided by publisher.

This second edition is a step by step practical guide to counselling skills for trainees and practitioners. It presents key skills clearly and concisely.

"This book offers a collection of case studies and research from around the globe, comparing and contrasting instructional design and guidance methods from developed and developing countries alike"--Provided by publisher.

Cyberpsychology is an emerging area of psychological study that aims to understand and explain all facets of online behaviour. This book brings together overviews from a number of leading authorities in the field, to suggest how academic theory and research can be applied to a variety of online behaviours. Both positive and negative behaviours are considered, including topics as diverse as parenting the online child, age-related internet usage and cultural considerations in online interactions. Psychological research can no longer view online and offline worlds as different entities, but must consider online behaviours as equally distinct as offline activities. This is especially apparent when looking at online dating, the role that social networks play in organisations and online consumer behaviours, and in a consideration of the role that psychological research plays in underpinning the multi-billion pound gaming industry. Focusing on these personal applications of the Internet, insight is also offered into the role that theory and research plays in training military personnel as well as the use of psychometric testing to select and retain employees.

From leading skills expert Richard Nelson-Jones, this bestselling book is the ideal companion for any trainer or trainee wanting to acquire and develop the counselling skills key to effective therapeutic relationships. Using an easy to follow, three-stage model, this fourth edition provides the answers to those all important questions: - what are counselling skills and why are they important? - how can I become more skilled and put the skills I have learnt into practice? - what skills will help me manage crises and work effectively with diversity, ethical issues and dilemmas? - how can I help my client to develop their own self-helping skills and maintain change after the counselling relationship has terminated? Accessible, practical and concise, this new edition is packed full of up-to-date case examples, more material on self-care and diversity, as well as a brand new chapter on "Using Technology in Counselling". This is the ideal text for introductory courses in counselling skills, counselling and other professional areas including health care, management, education and social work. Richard Nelson-Jones has many years′ experience as a counsellor, trainer and psychotherapist. His books have helped train thousands of counsellors and helpers worldwide. He is a Fellow of the British and Australian Psychological Societies and of the British Association for Counselling and Psychotherapy.

This sixth edition provides a step-by-step guide to using counselling and helping skills with confidence and proficiency. The author′s three-stage model of counselling - relating, understanding and changing - is designed to facilitate developing lifeskills in clients and to help them to change how they feel, think, communicate and act. It includes new chapters on ′Technology mediated counselling and helping′, with updated research and references throughout. Using practical activities and case examples, the book takes you beyond the basics to more advanced skills, making it an essential companion for all counselling skills courses. Richard Nelson-Jones has many years′ experience as a counsellor, trainer and psychotherapist. His books have helped train thousands of counsellors and helpers worldwide. He is a Fellow of the British and Australian Psychological Societies and of the British Association for Counselling and Psychotherapy.