Student affairs organizations are at a crossroads. They face expanding enrollments; a concomitant increase need for often more complex services; changing demographics; a growing cohort of non-traditional and first-generation students; shifting and more demanding responsibilities; and increased expectations from the greater campus community, parents, and external constituents. These challenges are intensified by the accelerating speed of advancements in technology, globalization, innovation, and student consumerism; and by the long-term reality of shrinking resources, and limitations on the ability to increase tuition and fees. This book shares alternative ideas about organizational design, and about ways to restructure roles and responsibilities to enable student affairs organizations to respond to these challenges and demands more effectively at a time of reduced resources. It also addresses the many emerging roles that student affairs organizations are increasingly being expected to address – such as IT, fund raising and development, external communications, human resources management and professional development, as well as research and assessment – and describes approaches developed by a variety of institutions. The contributors also pay attention to the solutions appropriate for smaller institutions, and for community colleges. They explore the various dimensions of change and offer frameworks to help student affairs leaders and practitioners to more effectively understand and manage the changes they are confronting; and describe ideas and solutions adopted by others within the profession.

By providing practical advice on how to inform and lead a successful assessment program in student affairs, Coordinating Divisional and Departmental Student Affairs Assessment, 2nd Edition helps student affairs professionals understand the impact of their initiatives, identify areas for improvement, and make data-driven decisions to enhance student learning, development, and engagement. Student affairs assessment plays a significant role in shaping the overall college experience. As higher education transforms, there is an even greater demand for student affairs assessment that informs practice, illuminates equity gaps, and improves student learning. This second edition builds upon the concepts of the first edition while adding essential topics that address the changing dynamics of leading assessment in a department or division in student affairs such as how to use and select assessment technology, meaningful ways to collaborate with institutional research, as well as creating equity-centered assessment practices. By utilizing the strategies in this book, student affairs divisions can create evidence-based practices that contribute to a more inclusive and supportive campus environment, foster student engagement, and ultimately enhance the educational journey for students. This updated and revised edition has been written with new and seasoned assessment practitioners in mind. It’s an ideal resource for graduate students and other student affairs practitioners who seek to find practical information to guide their own assessment practice.

Student affairs has changed greatly in the almost twenty years that the series editors have been managing New Directions for Student Services. This volume provides a look back at this period of time from 1997 through 2014 with topical chapters focused on: trends in student affairs during the past two decades, changes in students and the most effective student affairs responses, progress and recommendations for assessment in student affairs, and challenges with and skills needed for digital technologies, finance and budgets, and staff preparation. The volume concludes with a look into the future of student affairs practice based in part on the lessons learned from looking at the recent past. This is the 151st volume of this Jossey-Bass higher education quarterly series. An indispensable resource for vice presidents of student affairs, deans of students, student counselors, and other student services professionals, New Directions for Student Services offers guidelines and programs for aiding students in their total development: emotional, social, physical, and intellectual.

The Foremost Authorities on Student Affairs Address Issues Facing The Field Today The Handbook of Student Affairs Administration is a comprehensive and thoughtful resource for the field, with expert insight on the issues facing student affairs. This fourth edition has been fully updated to reflect the most current and effective practices in student affairs administration. New chapters address persistence, retention, and completion; teaching and learning; working with athletics and recreation; leadership; purpose and civic engagement; spirituality; and fundraising. Emerging populations are discussed throughout, featuring specific advice for working with veterans and dual-enrolling high school students. New material includes the role of student affairs in study abroad programs, student use of technology and using social media to serve students, working with student athletes, and more. Professionals at all levels of student affairs administration need practical, timely, and applied information on the myriad issues that fall under the student affairs umbrella. This NASPA-sponsored guide collects the latest information, methods, and advice from the field's leading authorities to bring you up to date on the latest solutions and best practices. Learn about the dominant organization and administration models in student affairs Stay up to date on core competencies and professional development models Examine the latest literature, and consider both the newest and lasting issues facing student affairs Instructor resources available As both the student population and the college experience grow more diverse, student affairs professionals need to update their toolset to face the broader scope of the field and the new challenges that arise every day. The Handbook of Student Affairs Administration provides invaluable guidance to graduate students and professionals alike, and is the one resource you should not be without.

In addressing the unique issues related to the delivery of student services in the community college setting, this book fills a longstanding need to provide practitioners with a contextual framework for their work. Starting by providing the historical context to the development of student affairs in community colleges, this handbook describes the organization of key functions and current practice, and looks at the specific constraints, opportunities, changes and future challenges that practitioners face.Community colleges are grappling with: the realities of shrinking resources; an increasingly diverse and disparate student body, with many attending part-time; demands for greater accountability; a generational change in leadership; and pressures to expand their missions as well as adopt educational technology – all of which have an impact on the role of student affairs.Among the topics covered are: Partnering with Academic Affairs; Financing Student Affairs; Legal and Policy Issues; Strategic Planning and Assessment; Accreditation and Accountability; Technology for Communication and Engagement; Academic Support Services; Student Life and Student Engagement Programs and Services; Enrollment Management; and Services for Special Populations.This handbook is intended for student affairs administrators and professionals at all stages of their careers, as well as for students in graduate preparation programs.

Kuk and Banning offer readers a new lens for viewing leadership, one that goes beyond a focus on the behavior and values of leaders as individuals to examine how positional leaders interact with their environments to engage in leadership “in context”. This book is addressed to aspiring and senior student affairs officers and offers a new “ecological” framework that recognizes that today’s leaders are affected by factors they may not control, and work within an environment they cannot expect to mold solely through their execution of skills and strategies.Based on research supported through a grant from the National Association of Student Personnel Administrators (NASPA) Foundation, this book explores leadership as an interactive process within varied environmental contexts, and through an analysis of the transactional process between the leader, the organizational members and the various components of the organizations environment.It describes how leaders deploy differing competencies, skills and strategies in varied contexts, and how they choose to use past experiences, their training and personal characteristics to set priorities and navigate the cultural, social, physical, legal and political, resource, and ethical environments of their organizations.Several chapters conclude with an account of how the experiences of the SSAO participants in the research informed their practice of leadership and understanding of how leadership actually works.

An ACPA/NASPA Joint Publication The need for the new role of student affairs assessment coordinator has emerged in response to the increasing demand for outcomes information, the proliferation of data, and the recognition that coordinating this work within divisions is of paramount importance.For those taking on this role, this book constitutes a practical guide to leading and implementing an assessment program – whether doing so full- or part-time, as an individual or in a multi-person office, or whether reporting to or being in positional leadership. Recognizing that this function that is new to student affairs, and that those who take it on frequently find themselves in an in-between world, being both embedded with, but also distinct from, their divisional colleagues, this book first addresses the common challenges and issues related to defining and implementing the role and cultivating a culture of assessment. It then deals with the practicalities of creating systems and structures; developing assessment skills throughout the organization; and creating an integrated model for measuring progress towards strategic planning goals, and for informing decision-making and resource allocation.The book concludes with guidance on leading and maintaining ethical standards related to data collection, storage and sharing for the division, and on navigating the dynamic political environment that assessment professionals will encounter.

Effective socialization of new student affairs professionals is essential—both for the individual success of these practitioners, and for the work of a college or university that promotes student learning. It enables new professionals to manage the important personal and professional transitions they experience throughout their careers, engage in continuous professional development, and achieve high levels of productivity. It also counteracts the high attrition rate among new hires, with all the attendant costs to the institution in terms of resources spent on recruiting, hiring, training, supervising, and developing staff talent.The socialization process for new professionals includes formal and informal elements that influence both success and quality of work life. This process is far more complex than a single orientation program organized by a unit or division. Rather, it is a comprehensive process where both the new professional and organization learn about and from each other in ways that influence working relationships and individual and organizational outcomes.Part I of this book defines the concept, explains its value, and offers a model of socialization. Part II examines the institutional context in which the socialization of new professionals occurs, and describes how different institutional types influence the socialization process. It considers the changing characteristics of college students, and how these impact the work of student affairs.In addressing the extra-institutional and professional contexts, Part III considers the role that graduate education plays in preparing new professionals for work in student affairs, and offers guidance to faculty and practitioners involved in graduate education about what they can do to introduce graduate students to professional life. It addresses the importance of professional orientation activities, the roles of supervision and mentorship, as well as the impact of peers and institutions on the socialization process. It concludes with a discussion of the role and importance of professional associations.This book is intended for graduate program faculty, for senior student affairs officers concerned about developing and retaining the new staff, and for administrators and leaders in student affairs shaping the future of the profession. For new professionals themselves it offers insights on the path to professionalization.

Take an in depth look at technology trends and the practices, possibilities, and direction needed to integrate a technology-open mindset into the work of a student affairs educator. This volume explores ways practitioners can engage the digital generation of students and colleagues on their campuses and beyond. Topics covered include: Student affairs administrators’ use of digital technology and how to develop and utilize their digital identities Increasing digital fluency and creating a more intentional digital mindset among senior student affairs officers College student development in digitized spaces and the application of digital data in student engagement efforts The development of guiding documents to inform digital and social strategies. This is the 155th volume of this Jossey-Bass higher education quarterly series. An indispensable resource for vice presidents of student affairs, deans of students, student counselors, and other student services professionals, New Directions for Student Services offers guidelines and programs for aiding students in their total development: emotional, social, physical, and intellectual.

This unique book is a valuable tool for all student affairs educators. The text opens with an exploration of the history of assessment in higher education, in general, and then student affairs more specifically. Having established a historical perspective, the reader then delves into chapters that align with the Assessment, Evaluation, and Research (AER) competency and accompanying rubric. It provides the reader with a unique approach to learning and understanding AER. It is designed in a format that describes/defines this competency at the foundational, intermediate, and advanced outcome levels; suggests ways to apply this competency in practice through case studies from student affairs; and provides tools for the assessment of competency understanding. All chapters include relevant terminology necessary for understanding, the competency applied to a case study, and an opportunity for self-assessment. While the book is designed for those who are preparing to become student affairs educators and for those who are new to this discipline, it is certainly filled with information and resources for entry-level, mid-level, and senior-level professionals. The text is not only a blueprint but also a global positioning system on assessment, evaluation, and research in student affairs to guide the reader in the process of helping and educating students. The book bridges the gap between who one is today and who one wants to become as a future student affairs educator. As a guidebook, it is a unique and valuable source to aid the student in developing real professional competency.