New American Tqm
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Author |
: Shōji Shiba |
Publisher |
: Productivity Press |
Total Pages |
: 624 |
Release |
: 1993-08 |
ISBN-10 |
: UCSD:31822016957359 |
ISBN-13 |
: |
Rating |
: 4/5 (59 Downloads) |
Synopsis New American TQM by : Shōji Shiba
The benefits of applying TQM in manufacturing are well-known: eliminating product defects, enhancing product design, speeding delivery, and reducing costs. Most people readily agree with the basic premise of TQM, but how many have have been able to implement it successfully? What makes it so difficult for TQM to permeate a company? How can an approach to corporate management first develop in Japan take root and flourish in the very different corporate climate of the U.S.?
Author |
: Alan Graham |
Publisher |
: CRC Press |
Total Pages |
: 788 |
Release |
: 2001-04-24 |
ISBN-10 |
: 1563272172 |
ISBN-13 |
: 9781563272172 |
Rating |
: 4/5 (72 Downloads) |
Synopsis Four Practical Revolutions in Management by : Alan Graham
In Four Practical Revolutions in Management: Systems for Creating Unique Organizational Capability, authors Shoji Shiba and David Walden significantly revise their classic text on leading management systems -- A New American TQM. This book is a comprehensive approach to business management that goes beyond business operations improvement. The authors demonstrate a program for establishing a sophisticated, state-of-the-art management system that creates unique organizational capabilities. Containing new methodologies and case studies, the book is one of the most extensive in the management field and provides a step-by-step program for implementing leading management techniques. To create a successful management system, the authors argue that companies must be organized around four major areas of practice called the "four revolutions." They are customer focus, continuous improvement, total participation, and societal networking. For each of the areas, the book presents proven methods that enable dynamic implementation strategies. Customer Focus Any effective management system begins with the customer. Companies must learn to integrate a customer's concerns into their own. The book presents how to embrace the "market-in" concept and integrate the other skills in the book into a management strategy that focuses on the customer. Continuous Improvement For a company to be successful in the 21st century, it must continually improve its processes to meet the ever-changing needs of the customer. This book introduces important tools for process discovery, management, and improvement. In the process, it moves beyond "reactive improvement" methods to "proactive improvement" efforts. Total Participation The key to creating a dynamic management system is employee participation. Employees are the ones who work on the issues of quality and customer satisfaction on a daily basis. This book presents skills such as hoshin management, team-building, creating structures for mobilization, and leading change and breakthrough. Societal Networking Besides a company's internal audience, another source of business improvement ideas is societal networking. This is the set of companies, customers, and suppliers associated with any organization, that can learn from the experiences of these groups. To develop these valuable resources into a comprehensive management strategy, the book covers "mutual learning" methods, as well as keys for integrating various management methodologies. This book includes: Hoshin management PDCA (plan, do, check, act) cycle 7-step method of reactive improvement Proactive improvement to develop new products Engaging people in a changing environment Focused strategies for phase-in Leading process improvement The practice of breakthrough Over thirty thorough case studies
Author |
: Shōji Shiba |
Publisher |
: Productivity Press |
Total Pages |
: 616 |
Release |
: 1993-08 |
ISBN-10 |
: UVA:X002528192 |
ISBN-13 |
: |
Rating |
: 4/5 (92 Downloads) |
Synopsis New American TQM by : Shōji Shiba
The benefits of applying TQM in manufacturing are well-known: eliminating product defects, enhancing product design, speeding delivery, and reducing costs. Most people readily agree with the basic premise of TQM, but how many have have been able to implement it successfully? What makes it so difficult for TQM to permeate a company? How can an approach to corporate management first develop in Japan take root and flourish in the very different corporate climate of the U.S.?
Author |
: James O'Toole |
Publisher |
: St. Martin's Press |
Total Pages |
: 276 |
Release |
: 2015-05-12 |
ISBN-10 |
: 9781137115027 |
ISBN-13 |
: 1137115025 |
Rating |
: 4/5 (27 Downloads) |
Synopsis The New American Workplace by : James O'Toole
Thirty years ago, the bestselling "letter to the government" Work in America published to national acclaim, including front-page coverage in The New York Times, Wall Street Journal, and Washington Post. It sounded an alarm about worker dissatisfaction and the effects on the nation as a whole. Now, based on thirty years of research, this new book sheds light on what has changed - and what hasn't. This groundbreaking work will illuminate the new critical issues - from worker demands to the new ethical rules to the revolution in culture at work.
Author |
: Sigeru Mizuno |
Publisher |
: CRC Press |
Total Pages |
: 231 |
Release |
: 2020-08-18 |
ISBN-10 |
: 9781000162080 |
ISBN-13 |
: 1000162087 |
Rating |
: 4/5 (80 Downloads) |
Synopsis Management for Quality Improvement by : Sigeru Mizuno
With continuous improvement (kaizen) and Total Quality Control (TQC) becoming increasingly important to world class companies, there's an urgent need to build quality into every management decision. The tools presented in this book allow you to do just that. They represent the most important advance in quality deployment and project management in recent years. Unlike the seven traditional QC tools, which measure quality problems that already exist and are used by quality circles, these seven new QC tools make it possible for managers to plan wide-ranging and detailed TQC objectives throughout the entire organization. These tools, some borrowed from other disciplines and others developed specifically for quality management, include the relations diagram, the KJ method (affinity diagram), the systematic diagram, the matrix diagram, matrix data analysis, the process decision program chart (PDPC), and the arrow diagram. Together they will help you to: Expand the scope of quality efforts company-wide. Set up and manage the systems necessary to resolve major quality problems. Anticipate potential quality problems and actually eliminate defects before they happen. Never before available in English, Management for Quality Improvement is absolutely essential reading if you are in any area of project management, quality assurance, MIS, or TQC.
Author |
: Eileen Appelbaum |
Publisher |
: Cornell University Press |
Total Pages |
: 303 |
Release |
: 2018-08-06 |
ISBN-10 |
: 9781501720642 |
ISBN-13 |
: 1501720643 |
Rating |
: 4/5 (42 Downloads) |
Synopsis The New American Workplace by : Eileen Appelbaum
Despite formidable obstacles, a small but growing number of U.S. companies rccognize that today's domestic and international markets require them to transform their production process. On the basis of more than ten years of survey data and the evidence of case studies, Eileen Appelbaum and Rosemary Batt analyze the experiences of these companies. Their findings reveal two distinct and coherent models of the new American workplace. One is an American version of team production, which combines the principles of sociotechnical systems with those of quality engineering and which decentralizes the management of work flow and decision making. The other is an American version of lean production, which relies more heavily on managerial and technical expertise, and on centralized coordination and decision making. The authors explain the organizational models from which high-performance firms in the United States have borrowed and outline the policies required to promote more widespread workplace change. They contend that U.S. firms can, in fact, compete successfully, while providing their workers with increased job security, livable wages, and enhanced job satisfaction. Certain to appeal to both union and business leaders, this volume also offers crucial insights to policy makers and to scholars of the new American workplace.
Author |
: D.H. Stamatis |
Publisher |
: CRC Press |
Total Pages |
: 688 |
Release |
: 1997-06-26 |
ISBN-10 |
: 082470083X |
ISBN-13 |
: 9780824700836 |
Rating |
: 4/5 (3X Downloads) |
Synopsis TQM Engineering Handbook by : D.H. Stamatis
Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this work establishes a rationale for the continuation of Total Quality Management (TQM) in all organizations. It considers leading quality-related topics, such as unusual charts, supplier-organization-customer relationships, customer needs and expectations, instructional design, adult learning, advanced quality planning, and reliability.
Author |
: Christian N. Madu |
Publisher |
: Springer Science & Business Media |
Total Pages |
: 830 |
Release |
: 2012-12-06 |
ISBN-10 |
: 9781461552819 |
ISBN-13 |
: 1461552818 |
Rating |
: 4/5 (19 Downloads) |
Synopsis Handbook of Total Quality Management by : Christian N. Madu
Quality issues are occupying an increasingly prominent position in today's global business market, with firms seeking to compete on an international level on both price and quality. Consumers are demanding higher quality standards from manufacturers and service providers, while virtually all industrialized nations have instituted quality programs to help indigenous corporations. A proliferation in nation-wide and regional quality awards such as the Baldridge award and certification to ISO 9000 series are making corporations world-wide quality-conscious and eager to implement programs of continuous improvement. To achieve competitiveness, quality practice is a necessity and this book offers an exposition of how quality can be attained. The Handbook of Total Quality Management: Explores in separate chapters new topics such as re-engineering, concurrent engineering, ISO standards, QFD, the Internet, the environment, advanced manufacturing technology and benchmarking Discusses the views of leading quality practitioners such as Derning, Juran, Ishikawa, Crosby and Taguchi throughout the book Considers important strategies for quality improvement, including initiation and performance evaluation through auditing, re-engineering, and process and design innovations. With contributions from 47 authors in 13 different countries, the Handbook of Total Quality Management is invaluable as a reference guide for anyone involved with quality management and deployment, including consultants, practitioners and engineers in the professional sector, and students and lecturers of information systems, management and industrial engineering.
Author |
: C. Carl Pegels |
Publisher |
: |
Total Pages |
: 0 |
Release |
: 1995 |
ISBN-10 |
: 0877092745 |
ISBN-13 |
: 9780877092742 |
Rating |
: 4/5 (45 Downloads) |
Synopsis Total Quality Management by : C. Carl Pegels
Focuses on process rather than product. Introduces accepted TQM concepts, techniques, and approaches. Shows how to use TQM tools including techniques for measuring vital but difficult to define variables such as productivity, flexibility, and quality itself.
Author |
: Jeffrey Goldstein |
Publisher |
: CRC Press |
Total Pages |
: 218 |
Release |
: 1994-05-01 |
ISBN-10 |
: 156327048X |
ISBN-13 |
: 9781563270482 |
Rating |
: 4/5 (8X Downloads) |
Synopsis The Unshackled Organization by : Jeffrey Goldstein
dtPublisher's MessageddIn a time when managers are scrambling to find methods to maneuver through the madness of a completely unpredictable business environment, Jeffrey Goldstein's answers are surprising, challenging, and sometimes controversial. But when applied, they reveal the key to highly refined organization functioning. In The Unshackled Organization, consultant and management professor Jeffrey Goldstein examines new territory with his exploration into how change happens within an organization. Utilizing leading-edge scientific and social theories about change, including non-linear, far-from-equilibrium, chaos theory, and system dynamics, Goldstein shows that only through "self-organization" can natural, lasting change occur. The theory behind "self-organization" arises from the idea of allowing and even amplifying unpredictable fluctuation rather than abolishing or controlling it. In other words, don't fight it! Change imposed from above often is not accepted with open arms by employees. But out of the chaos of change that emerges from within the organization will come long-lasting, structural improvements instead of short-term, Band-Aid solutions. This is a dramatic new way of looking at change, one that means rethinking how change happens within an organization and how you can encourage the process. This book is a pragmatic guide for managers, executives, consultants, and other change agents. More than an academic discourse on a new theory of change, it is filled with real-world examples about diverse types of change in a variety of business and service organizations. This is information you can start using today to support true change within your organization. Contents Publisher's Message Preface Chapter One: New Wine Skins Chapter Two: Growth in Nonlinear Systems Chapter Three: The Dynamics of Self-Organization Chapter Four: From Resistance to Attraction Chapter Five: The Equilibrium Effect of Self-Fulfilling Prophecies Chater Six: Generating Far-From-Equilibrium Conditions Chapter Seven: Working With Boundaries Chapter Eight: Differences That Make A Difference Chapter Nine: The Cauldron of Change Chapter Ten: The Magic Theatre Epilogue Notes About the Author Index