This monograph is the first survey of neural approaches to conversational AI that targets Natural Language Processing and Information Retrieval audiences. It provides a comprehensive survey of the neural approaches to conversational AI that have been developed in the last few years, covering QA, task-oriented and social bots with a unified view of optimal decision making.The authors draw connections between modern neural approaches and traditional approaches, allowing readers to better understand why and how the research has evolved and to shed light on how they can move forward. They also present state-of-the-art approaches to training dialogue agents using both supervised and reinforcement learning. Finally, the authors sketch out the landscape of conversational systems developed in the research community and released in industry, demonstrating via case studies the progress that has been made and the challenges that are still being faced.Neural Approaches to Conversational AI is a valuable resource for students, researchers, and software developers. It provides a unified view, as well as a detailed presentation of the important ideas and insights needed to understand and create modern dialogue agents that will be instrumental to making world knowledge and services accessible to millions of users in ways that seem natural and intuitive.

This book surveys recent advances in Conversational Information Retrieval (CIR), focusing on neural approaches that have been developed in the last few years. Progress in deep learning has brought tremendous improvements in natural language processing (NLP) and conversational AI, leading to a plethora of commercial conversational services that allow naturally spoken and typed interaction, increasing the need for more human-centric interactions in IR. The book contains nine chapters. Chapter 1 motivates the research of CIR by reviewing the studies on how people search and subsequently defines a CIR system and a reference architecture which is described in detail in the rest of the book. Chapter 2 provides a detailed discussion of techniques for evaluating a CIR system – a goal-oriented conversational AI system with a human in the loop. Then Chapters 3 to 7 describe the algorithms and methods for developing the main CIR modules (or sub-systems). In Chapter 3, conversational document search is discussed, which can be viewed as a sub-system of the CIR system. Chapter 4 is about algorithms and methods for query-focused multi-document summarization. Chapter 5 describes various neural models for conversational machine comprehension, which generate a direct answer to a user query based on retrieved query-relevant documents, while Chapter 6 details neural approaches to conversational question answering over knowledge bases, which is fundamental to the knowledge base search module of a CIR system. Chapter 7 elaborates various techniques and models that aim to equip a CIR system with the capability of proactively leading a human-machine conversation. Chapter 8 reviews a variety of commercial systems for CIR and related tasks. It first presents an overview of research platforms and toolkits which enable scientists and practitioners to build conversational experiences, and continues with historical highlights and recent trends in a range of application areas. Chapter 9 eventually concludes the book with a brief discussion of research trends and areas for future work. The primary target audience of the book are the IR and NLP research communities. However, audiences with another background, such as machine learning or human-computer interaction, will also find it an accessible introduction to CIR.

This book provides a comprehensive introduction to Conversational AI. While the idea of interacting with a computer using voice or text goes back a long way, it is only in recent years that this idea has become a reality with the emergence of digital personal assistants, smart speakers, and chatbots. Advances in AI, particularly in deep learning, along with the availability of massive computing power and vast amounts of data, have led to a new generation of dialogue systems and conversational interfaces. Current research in Conversational AI focuses mainly on the application of machine learning and statistical data-driven approaches to the development of dialogue systems. However, it is important to be aware of previous achievements in dialogue technology and to consider to what extent they might be relevant to current research and development. Three main approaches to the development of dialogue systems are reviewed: rule-based systems that are handcrafted using best practice guidelines; statistical data-driven systems based on machine learning; and neural dialogue systems based on end-to-end learning. Evaluating the performance and usability of dialogue systems has become an important topic in its own right, and a variety of evaluation metrics and frameworks are described. Finally, a number of challenges for future research are considered, including: multimodality in dialogue systems, visual dialogue; data efficient dialogue model learning; using knowledge graphs; discourse and dialogue phenomena; hybrid approaches to dialogue systems development; dialogue with social robots and in the Internet of Things; and social and ethical issues.

This is an open access book. As on date, huge volumes of data are being generated through sensors, satellites, and simulators. Modern research on data analytics and its applications reveal that several algorithms are being designed and developed to process these datasets, either through the use of sequential and parallel processes. In the current scenario of Industry 4.0, data analytics, artificial intelligence and machine learning are being used to support decisions in space and time. Further, the availability of Graphical Processing Units (GPUs) and Tensor Processing Units (TPUs) have enabled to processing of these datasets. Some of the applications of Artificial Intelligence, Machine Learning and Data Analytics are in the domains of Agriculture, Climate Change, Disaster Prediction, Automation in Manufacturing, Intelligent Transportation Systems, Health Care, Retail, Stock Market, Fashion Design, etc. The international conference on Applications of Machine Intelligence and Data Analytics aims to bring together faculty members, researchers, scientists, and industry people on a common platform to exchange ideas, algorithms, knowledge based on processing hardware and their respective application programming interfaces (APIs).

This handbook focuses on new threats to psychological security that are posed by the malicious use of AI and how it can be used to counteract such threats. Studies on the malicious use of AI through deepfakes, agenda setting, sentiment analysis and affective computing and so forth, provide a visual representation of the various forms and methods of malicious influence on the human psyche, and through this on the political, economic, cultural processes, the activities of state and non-state institutions. Separate chapters examine the malicious use of AI in geopolitical confrontation, political campaigns, strategic deception, damage to corporate reputation, and activities of extremist and terrorist organizations. This is a unique volume that brings together a multidisciplinary range of established scholars and upcoming new researchers from 11 countries. This handbook is an invaluable resource for students, researchers, and professionals interested in this new and developing field of social practice and knowledge.

This book introduces the new paradigm of lifelong and continual learning dialogue systems to endow dialogue systems with the ability to learn continually by themselves through their own self-initiated interactions with their users and the working environments. The authors present the latest developments and techniques for building such continual learning dialogue systems. The book explains how these developments allow systems to continuously learn new language expressions, lexical and factual knowledge, and conversational skills through interactions and dialogues. Additionally, the book covers techniques to acquire new training examples for learning new tasks during the conversation. The book also reviews existing work on lifelong learning and discusses areas for future research.

Handbook of Human-Machine Systems Insightful and cutting-edge discussions of recent developments in human-machine systems In Handbook of Human-Machine Systems, a team of distinguished researchers delivers a comprehensive exploration of human-machine systems (HMS) research and development from a variety of illuminating perspectives. The book offers a big picture look at state-of-the-art research and technology in the area of HMS. Contributing authors cover Brain-Machine Interfaces and Systems, including assistive technologies like devices used to improve locomotion. They also discuss advances in the scientific and engineering foundations of Collaborative Intelligent Systems and Applications. Companion technology, which combines trans-disciplinary research in fields like computer science, AI, and cognitive science, is explored alongside the applications of human cognition in intelligent and artificially intelligent system designs, human factors engineering, and various aspects of interactive and wearable computers and systems. The book also includes: A thorough introduction to human-machine systems via the use of emblematic use cases, as well as discussions of potential future research challenges Comprehensive explorations of hybrid technologies, which focus on transversal aspects of human-machine systems Practical discussions of human-machine cooperation principles and methods for the design and evaluation of a brain-computer interface Perfect for academic and technical researchers with an interest in HMS, Handbook of Human-Machine Systems will also earn a place in the libraries of technical professionals practicing in areas including computer science, artificial intelligence, cognitive science, engineering, psychology, and neurobiology.

This book compiles and presents a synopsis on current global research efforts to push forward the state of the art in dialogue technologies, including advances to the classical problems of dialogue management, language generation, question answering, human–robot interaction, chatbots design and evaluation, as well as topics related to the human nature of the conversational phenomena such as humour, social context, specific applications for e-health, understanding, and awareness

AI (Artificial Intelligence) is predicted to radically change teaching and learning in both schools and industry causing radical disruption of work. AI can support well-being initiatives and lifelong learning but educational institutions and companies need to take the changing technology into account. Moving towards AI supported by digital tools requires a dramatic shift in the concept of learning, expertise and the businesses built off of it. Based on the latest research on AI and how it is changing learning and education, this book will focus on the enormous opportunities to expand educational settings with AI for learning in and beyond the traditional classroom. This open access book also introduces ethical challenges related to learning and education, while connecting human learning and machine learning. This book will be of use to a variety of readers, including researchers, AI users, companies and policy makers.