Some conflicts seem to defy resolution. Marked by longevity, recurrent violence, and militant agendas, these intractable conflicts refuse to be settled either on the battlefield or at the negotiating table. The longer they fester, the stronger the international community's inclination to lose heart and to turn away. But, explain the authors of this provocative volume, effective mediation in intractable conflicts is possible if the mediator knows what to do and when to do it.Written from the mediator's point of view, "Taming Intractable Conflicts" lays out the steps involved in tackling the most stubborn of conflicts. It first puts mediation in a larger context, exploring why mediators choose or decline to become involved, what happens when they get involved for the wrong reasons, and the impact of the mediator's institutional and political environment. It then discusses best mediation tradecraft at different stages: at the beginning of the engagement, when the going gets very rough, during the settlement negotiations, and in the post-settlement implementation stage.Forceful, concise, and highly readable, "Taming Intractable Conflicts" serves not only as a hands on guide for would-be mediators but also as a powerful argument for students of conflict management that intractable conflicts are not beyond the reach of mediation."

Through the lens of readiness theory, this book focuses on elements that determine the success and failure in negotiating peace agreements in intractable ethno-national conflicts. Examining three cases of mediated negotiation in Aceh, Sudan, and Sri Lanka, the book provides an analytical framework for studying the processes underlying the movement toward conflict resolution. By studying readiness theory's capacity to identify the factors that influence parties' readiness to reach an agreement, it constitutes another step in the development of readiness theory beyond the pre-negotiation stage. The work highlights the central role that third parties - mediators and the international community - play in the success or failure of peace processes, illuminating the mechanisms through which third parties affect the dynamics and outcome of the process. The systematic examination of readiness theory in these cases is instructive for researchers as well as for practitioners who seek to successfully mediate intractable conflicts and help adversaries achieve peace accords. This book will be of much interest to students of conflict resolution, peace studies, Asian politics, African politics and international relations in general.

We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to: • Stay in control under pressure • Defuse anger and hostility • Find out what the other side really wants • Counter dirty tricks • Use power to bring the other side back to the table • Reach agreements that satisfies both sides' needs Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!

The art of negotiation—from one of the country’s most eminent practitioners and the Chair of the Harvard Law School’s Program on Negotiation. One of the country’s most eminent practitioners of the art and science of negotiation offers practical advice for the most challenging conflicts—when you are facing an adversary you don’t trust, who may harm you, or who you may even feel is evil. This lively, informative, emotionally compelling book identifies the tools one needs to make wise decisions about life’s most challenging conflicts.

Bringing warring parties to the negotiating table is the aim of any peace process. But what happens when those negotiations falter and conflict resolution fails? Is everything lost or are there prospects for meaningful change in even the most intractable of conflicts? In this insightful book, leading scholar-practitioner in conflict resolution Oliver Ramsbotham explores the phenomenon of radical disagreement as the main impediment to negotiation, problem solving and dialogue between conflict parties. Taking as his focus the long-running and seemingly irresolvable conflict between Israel and Palestine, he shows how what is needed in these circumstances is not less radical disagreement, but more. Only by understanding what is blocking the way and by promoting collective strategic engagement within, across and between the groups involved, can deadlock be transformed. Rich in detail and accessibly written, this book introduces a new and as yet relatively unexplored frontier in conflict studies. Its wider application to other phases, levels and war zones holds out rich promise for extending conflict engagement in some of the world's deadliest and most difficult hot spots.

Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an agreement.

Conflict is inevitable, in both deals and disputes. Yet when clients call in the lawyers to haggle over who gets how much of the pie, traditional hard-bargaining tactics can lead to ruin. Too often, deals blow up, cases don’t settle, relationships fall apart, justice is delayed. Beyond Winning charts a way out of our current crisis of confidence in the legal system. It offers a fresh look at negotiation, aimed at helping lawyers turn disputes into deals, and deals into better deals, through practical, tough-minded problem-solving techniques. In this step-by-step guide to conflict resolution, the authors describe the many obstacles that can derail a legal negotiation, both behind the bargaining table with one’s own client and across the table with the other side. They offer clear, candid advice about ways lawyers can search for beneficial trades, enlarge the scope of interests, improve communication, minimize transaction costs, and leave both sides better off than before. But lawyers cannot do the job alone. People who hire lawyers must help change the game from conflict to collaboration. The entrepreneur structuring a joint venture, the plaintiff embroiled in a civil suit, the CEO negotiating an employment contract, the real estate developer concerned with environmental hazards, the parent considering a custody battle—clients who understand the pressures and incentives a lawyer faces can work more effectively within the legal system to promote their own best interests. Attorneys exhausted by the trench warfare of cases that drag on for years will find here a positive, proven approach to revitalizing their profession.

“One of the most important books of our modern era” –Amb. Jaime de Bourbon For anyone struggling with conflict, this book can transform you. Negotiating the Nonnegotiable takes you on a journey into the heart and soul of conflict, providing unique insight into the emotional undercurrents that too often sweep us out to sea. With vivid stories of his closed-door sessions with warring political groups, disputing businesspeople, and families in crisis, Daniel Shapiro presents a universally applicable method to successfully navigate conflict. A deep, provocative book to reflect on and wrestle with, this book can change your life. Be warned: This book is not a quick fix. Real change takes work. You will learn how to master five emotional dynamics that can sabotage conflict outside your awareness: 1. Vertigo: How can you avoid getting emotionally consumed in conflict? 2. Repetition compulsion: How can you stop repeating the same conflicts again and again? 3. Taboos: How can you discuss sensitive issues at the heart of the conflict? 4. Assault on the sacred: What should you do if your values feel threatened? 5. Identity politics: What can you do if others use politics against you? In our era of discontent, this is just the book we need to resolve conflict in our own lives and in the world around us.

This book contains a collection of essays by leading conflict resolution analysts and practitioners from across the globe. It aims to serve as a resource for policymakers, negotiators, and mediators who are striving to resolve intractable conflicts that account for widespread casualties and immeasurable suffering, and that challenge governments with acute policy and security dilemmas. "This volume promises to make an important contribution to the literature on diplomatic interventions in situations of protracted conflict. The case studies presented cover the array of issues that conflicting parties must consider before and during negotiations. The universality of many of the lessons learned suggests that policymakers and negotiators should heed the advice in this well-conceived volume." Daniel Kurtzer, Professor at Princeton University, former U.S. Ambassador to Egypt and Israel "Drawing on both experience and research from a large number of highly qualified contributors, this volume provides a rich guide to negotiations in conflict situations. Dealing with the many factors that may impede or aid resolution of conflict, the authors do not shy away from the possibility that a conflict may not be 'ripe' for resolution. The collection is especially welcome for addressing many of the seemingly implacable impediments to the successful conclusion of negotiations." Galia Golan, Professor Emerita at the Hebrew University of Jerusalem and the Interdisciplinary Center Herzliya "An invaluable guide for practitioners and students of negotiations. One of its main conclusions, which I wholeheartedly endorse, is that negotiations can only succeed when there's urgency and the pain and gain that accompany it." Aaron David Miller, Middle East analyst, Vice President for New Initiatives at the Woodrow Wilson International Center for Scholars

When negotiation fails, mediation avails other moves for an amicable resolution. Whether you are a current or future mediator or a party to a conflict, this is your essential companion to the theory, concepts, and best practices of mediation. In a world ridden by social divisions, responsible resolution of conflicts is more timely than ever. What happens when parties are unable to negotiate an agreement together? The next move is to invite a third party to reset the negotiations, facilitate the exchanges, rebuild a working relationship and empower the parties to explore the past, surface their present needs, invent, evaluate and choose the best solutions for the future. Mediation: Negotiation by Other Moves brings decades of critical analysis and experience that the authors tested worldwide in international organizations, governments, NGOs, universities and corporations. You will understand mediation better, and its significance in your personal and professional life. You will be able to develop a flexible mindset and a broad outlook to achieve sustainable outcomes. This book will cover: Models and principles from various domains of mediation: family, business & labor, public affairs, international relations A mediation framework to prepare for mediation and to run its process smoothly A step-by-step approach to a mediation session, from the opening until a possible settlement, via the various phases of problem solving Mediation traps and how to avoid them—for mediators and parties alike Ethics of mediation and questions of responsibility Mediation: Negotiation by Other Moves is essential reading for anyone who wishes to develop a pragmatic approach to mediation.