We are in the middle of a museum paradigm shift and a new type of museum volunteer is emerging from the community. Non-profit volunteers are looking for unique and satisfying ways to engage in their communities and museums are primed to offer just the experiences these volunteers are looking for. Here’s a practical exploration of the differences between the “then” and “now” volunteers and solid advice on volunteer recruitment, communication, and retention strategies. Kristy Van Hoven and Loni Wellman will help you answer the questions: What are new volunteers looking for? What is their motivation? How can you spot the hidden gems in your local community? How can you develop a successful relationship with potential volunteers? How do you keep the museum volunteer motivated and happy? What can teens, adults and retiring professionals bring to your organization? How can your museum support a robust and active volunteer program? How do you reward volunteers and keep them for the long term? and, most importantly, How can you meet volunteer’s needs and still benefit from their work? The Guide highlights successful projects, incentives, and general museum culture which support volunteer activities and includes examples of Volunteer Job Descriptions, Calls for Volunteers, Evaluation forms, as well as volunteer project outlines. Written in a light hearted spirit, Recruiting and Managing Volunteers in Museums: A Handbook to Volunteer Management will engage and inform any professional tasked with developing and managing a volunteer program at their institution. Museums offer an amazing array of volunteer opportunities that help create a greater sense of belonging and purpose for the volunteer. With a growing number of retiring professionals and students looking for professional experiences, now is the time to embark on developing a volunteer program that will thrive in the years to come.

Museum Volunteers is a practical handbook on the use of volunteers as interpreters within museums. Drawing on key examples of outstanding practice from the UK and North America, this book forms a unique resource on volunteerism. This book: * reviews research on the changing priorities of museums * examines a form of volunteering that has provided benefits to all participants in an activity similar to museum interpretation - student tutoring * describes and analyses the strengths of five exceptional volunteer programmes in Canada and the USA * reports the finding of five volunteer programmes set up and managed by the authors in the Science Museum, London * examines the development process of the pilot studies and the consequent establishment of a permanent volunteer programme in the Science Museum, London * discusses the mutual benefits that volunteer programmes can bring to museums and volunteers * offers suggestions on the practical day-to-day management and administration of volunteers. This book is essential reading for anyone involved with the management and administration of a museum, or, is thinking of offering their services to a museum as a volunteer.

Recruiting and Managing Volunteers in Museums is back with a highly anticipated second edition! A decade after the first edition's release, this updated handbook offers fresh insights into the world of museum volunteers and their vital contributions to the success of organizations, both big and small. In the past 10 years, the world has undergone significant changes, and museum volunteer programs have had to adapt and evolve to keep up. The second edition is the perfect tool for anyone looking to start, maintain, revamp, or restart their museum's volunteer program. The second edition offers new approaches to engaging community members in your organization and bringing diverse groups of volunteers into any department at your institution. Additionally, it provides practical advice on how to plan for and include volunteers in building a sustainable and exciting future for your museum. Whether you're a seasoned volunteer manager or new to the field, this book offers valuable insights and strategies to help you navigate the ever-changing landscape of museum volunteer management. With Recruiting and Managing Volunteers in Museums Second Edition, you'll be equipped to create a thriving volunteer program that benefits your museum and its visitors for years to come.

In today's busy world, museums compete for visitors not only with other museums, but also with a worthy selection of cultural institutions from performing arts to libraries. Branding a museum helps it stand out from the crowd by giving it an image and personality with which visitors and supporters can identify. In Museum Branding, Wallace offers clear, practical advice on how to brand a museum department by department, step by step.

The Manual of Museum Management, Third Edition presents a comprehensive and detailed analysis of: the principles of museum organization, the ways in which people work together to accomplish museum objectives, and the ways in which museums, large and small, can function most effectively. This new edition offers updated information on the key aspects of museum practice that dominate today – everything from “flatter” organizational models, shared leadership, the efflorescence of digital practice and complexity in the field, museums and social justice, the hard work and positive rewards of community engagement and partnership, platform “balance” to alternative revenue models. All new contemporary “snapshots” provided by practitioners and drawn from museums and galleries around the world bring the principles to life and digitally-accessed links and resources (in the e-book) round out the relevance and usefulness of this third edition.

Written by a museum professional and based on a course taught for many years, The Anatomy of a Museum is an engaging and accessible volume that provides a unique insider’s guide to what museums are and how they operate. An insider’s view of the rarefied world of the museum that provides a refreshing and unique account of the reality of the workings of museum life The material has been successfully tested in a course that the author has taught for 14 years Miller has extensive experience at all levels of museum work, from painting walls for exhibitions to museum directorship Clearly and engagingly written, the book covers all the component parts and various disciplines of museum operations, and opinions and perspectives are drawn from a deep knowledge of the field Includes useful pedagogical material, including questions, discussion topics, and a range of anecdotes

Recent years have seen an explosion in research on tourism volunteering. Volunteers are an essential part of tourism, whether they are volunteering in their local museum, at a sporting mega-event, as an airport ambassador, or travelling the global as a volunteer tourist. Managing Volunteers in Tourism reviews the latest research to highlight the key management issues and relate them to the tourism volunteering context. It includes previously under-researched forms of tourism volunteering such as meet-and-greeters, surf life-savers, conservation, festival, and information centre volunteers and volunTourists. The book develops through three distinct sections, the first of which begins by introducing the concept of volunteering and considering the variety of volunteer forms and settings within tourism. The next part picks up the organisational approach and examines volunteer program design and planning, volunteer motivation, recruitment and selection, training and development, reward and retention, and diversity management. The final part consists of ten case studies from leading international researchers and practitioners identifying best practice and key management challenges. Real-life examples and case studies throughout this book provide an in-depth examination of the challenges facing those managing tourism volunteers, making this book indispensible for current and future managers in the tourism industry.

How have cultural policies created new occupations and shaped professions? This book explores an often unacknowledged dimension of cultural policy analysis: the professional identity of cultural agents. It analyses the relationship between cultural policy, identity and professionalism and draws from a variety of cultural policies around the world to provide insights on the identity construction processes that are at play in cultural institutions. This book reappraises the important question of professional identities in cultural policy studies, museum studies and heritage studies. The authors address the relationship between cultural policy, work and identity by focusing on three levels of analysis. The first considers the state, the creativity of the power relationship established in cultural policies and the power which structures the symbolic order of cultural work. The second presents community in the cultural policy process, society and collective action, whether it is through the creation of institutions for arts and heritage profession or through resistance to state cultural policies. The third examines the experience of cultural policy by the professional. It illustrates how cultural policy is both a set of contingencies that shape possibilities for professionals, as much as it is a basis for identification and identity construction. The eleven authors in this unique book draw on their experience as artists and researchers from a range of countries, including France, Canada, United Kingdom, United States, and Sweden.