As the fire service becomes a microcosm of American society, Multicultural and Diversity Strategies for the Fire Service provides a useful tool to effectively address key issues and challenges of cultural diversity. This book provides valuable lessons on cultural competence, the value of cultural differences, and the acquisition of cross-cultural skills to be used in fire science college courses or fire academies at the city, fire-district, state or federal level. An advanced and exceptional multicultural writing team, the authors bring years of experience from positions of Organizational Psychologist, Criminal Justice instructor and State Police patrol supervisor working side-by-side with firefighters. Real world experience combined with strategies, information and tools in this progressive work will result in improved firefighter performance and professionalism.

Strategic Management of Diversity in the Workplace discusses the strategic management of ethnic and cultural diversity by taking particular examples from Australia, Canada, The United Kingdom and the United States of America, in order to determine the salient benefits that organisations could derive when ethnic and cultural differences are seen as opportunities, not as problems, and are viewed as benefits rather than threats. Strategic Management of Diversity in the Workplace provides a clear demonstration of the benefits, conflicts and challenges faced by organisations. The renewed interest in multiculturalism in academic and policy circles revives the debate about issues related to the management of ethnic diversity in society at large and in specific settings, such as corporate Australia. This book specifically focuses on this problematic area by aiming to explore the practice of management and application of multiculturalism in the workplace. This book seeks to examine post-multiculturalism in Australia and explore whether it has affected the ways in which corporate Australia deals with issues of diversity and the lessons learned here are ones that apply across the business world. Strategic Management of Diversity in the Workplace would be of interest for researchers, academics, undergraduate and postgraduate business degrees students in the fields of Strategic Human Resources Management, Cross-Cultural Management, Managing Workplace Training and Managing and Leading People.

The overarching mission of the rescue services comprises three main areas of responsibility: protection against disasters and accidents; crisis management; and civil defence. This mission covers a long chain of obligations in trying to improve societal prevention capabilities and manage threats, risks, accidents, and disasters concerning generic as well as individual safety. It follows a reactive social chain of threat-risk-crisis-crisis management-care-rehabilitation. The authors in this book show that the interesting occupational characteristics of these societal duties are their connection to gender and crisis management in a wider sense. Gendered practices, processes, identities, and symbols are analytical lenses that provide a particular understanding and explanatory base that has received far too little attention in the academic literature. This book identifies four major themes in relation to a gendered understanding of the rescue services, and more generally emergency work: Masculine heroism Intersectional understandings of sexuality, class, and race Gender and technology Gender equality and mainstreaming processes This book shows how the rescue services constitute a productive ground for contemporary gender studies, including feminist theory, masculinity and sexuality studies. Its critical perspective provides new directions for emergency work and crisis management in a broader sense, and in particular for scholars and practitioners in these areas.

As the war for talent rages on, organizations are seeking proven methods for leveraging diversity as a resource. Creating the Multicultural Organization challenges today's organizations to stop "counting heads for the government" and begin creating effective strategies for a more positive approach to managing diversity. Using a model outlined in his earlie rworks, Taylor Cox Jr.--an associate professor at the University of Michigan Business School and president of his own consulting firm--shows readers the many practical and innovative ways that top organizations such as Alcoa effectively address diversity issues to secure and develop the talent that they need in order to succeed. A University of Michigan Business School Series Book

"This book introduces the student to the organization and management of a fire and emergency services department and the relationship of government agencies to the fire service. Emphasis is placed on fire and emergency service, ethics, and leadership from the perspective of the company officer"--

Advanced Fire and Emergency Services Administration, Second Edition includes all of the information necessary to provide the current or future chief officer with the knowledge to lead and prepare their organization while making the necessary shifts to be relevant and sustainable in the future. The text is designed to be a progressive primer for students who are seeking more knowledge about fire and emergency service administration. It demonstrates the importance of the following skills necessary to manage and lead a fire and emergency services department through the challenges and changes of the 21st century: Persuasion and influence Accountable budgeting Anticipation of challenges and the need for change Using specific management tools for analyzing and solving problems With Advanced Fire and Emergency Services Administration, Second Edition, learners will see first hand how the leader of a fire and emergency services department develop internal and external cooperative skills to cr

Up-to-date, broad-based training for fire service candidates and in-service professionals! Comprehensive coverage--from fire basics to fire department operations- and based on objectives established by the National Fire Academy. Written by experienced fire service faculty from colleges and fire departments, Fundamentals of Fire Protection provides a solid introduction to the full range of fire protection topics. Designed for classroom instruction or self-study, this authoritative resource is a suggested text for the model FESHE curriculum course Principles of Emergency Services (formerly Fundamentals of Fire Protection). It is i deal for students preparing to enter the field or fire protection professionals who want to advance their career. Fundamentals is the only text organized around the Principles of Emergency Services course developed by the National Fire Academy's Fire and Emergency Services Higher Education (FESHE) Conference. Comprised of faculty from over 100 institutions of higher learning with a fire science curriculum, FESHE's model curriculum sets uniform objectives for quality fire and emergency services education. Fundamentals of Fire Protection's 12 chapters are designed for a 12- or 13-week semester of study. Each chapter features measurable educational objectives based on those developed by FESHE, review questions with answer key, and student activities. Easy for instructors to use and for students to understand.

The growing demand for recreation at the wildland-urban interface throughout the United States poses new challenges for natural resource managers. To enable resource managers and researchers to exchange information and ideas, the first Symposium on Social Aspects and Recreation Research was held. The format of the symposium offered various opportunities for interactive communication among attendees. The proceedings contain a keynote address, abbreviated versions of 27 oral presentations, and summaries of sessions covering poster presentations, simulated field trips, and round table discussions. Issues addressed include these: access, land stewardship and ethics, cultural diversity of recreationists, service delivery strategies, agency-visitor interaction, conflict, partnerships, and data collection techniques.

Based on a wide body of field research, this Second Edition text explores the areas of knowledge that are most critical for fire service administrators. You'll get expert guidance on the practical aspects of budgeting, hiring human resource management, employee motivation, and business ethics. It's an excellent reference for both fire service officers and students.

Public and private sector workforces in the U.S. look very different today than they did even 25 years ago. The changes are having a significant effect on how organizations manage their workforces. The old styles of managing heterogeneous workforces are proving to be ineffectual, and so management strategies aimed at embracing diversity and inclusion are essential. These strategies can have positive implications for worker satisfaction, morale and – ultimately – the delivery of public services to the American people. Managing Diversity in Public Sector Workforces, Second Edition examines demographic changes to the U.S. labor force and workplace and the ways in which government employers are managing the diverse populations that now fill public sector jobs. Addressing specific management strategies and initiatives relied on by public sector employers, as well as the implications of effectively managing variegated workforces for the overall governance of American society, this book demonstrates the importance of ensuring that programs to promote inclusiveness and diversity that appear on paper are carried through to practice through implementation. The book begins with a review of equal employment opportunity and affirmative action and the extent to which EEO and AA are still relied upon in the workplace. It then examines law and other public policy issues surrounding EEO, AA and diversity management. The remainder of the book focuses on the core of managing diversity in the public sector, exploring the initiatives, strategies, and programs that government employers either do or might rely on to ensure that the demographic mosaic embodied by their workforces is prepared to meet the needs and interests of the American citizenry of the 21st century. Data are provided on the demographics of the federal, state and local government workforces. Separate chapters address each of the following aspects of diversity: race, ethnicity, gender, LGBTQ employment, physical ability, and the intersection of these constructs. Managing Diversity in Public Sector Workforces, Second Edition will be of interest to students of public administration and public personnel management, and it is essential reading for all those involved in managing public organizations.