There are moments in our lives when we have to make both big and little choices that have long-lasting consequences. These are moments when someone-supernatural or mortal-talks to us directly or through circumstances and gives us insight. We need to pay attention to these moments that matter because they are profound and potentially life-altering.

The New York Times bestselling authors of Switch and Made to Stick explore why certain brief experiences can jolt us and elevate us and change us—and how we can learn to create such extraordinary moments in our life and work. While human lives are endlessly variable, our most memorable positive moments are dominated by four elements: elevation, insight, pride, and connection. If we embrace these elements, we can conjure more moments that matter. What if a teacher could design a lesson that he knew his students would remember twenty years later? What if a manager knew how to create an experience that would delight customers? What if you had a better sense of how to create memories that matter for your children? This book delves into some fascinating mysteries of experience: Why we tend to remember the best or worst moment of an experience, as well as the last moment, and forget the rest. Why “we feel most comfortable when things are certain, but we feel most alive when they’re not.” And why our most cherished memories are clustered into a brief period during our youth. Readers discover how brief experiences can change lives, such as the experiment in which two strangers meet in a room, and forty-five minutes later, they leave as best friends. (What happens in that time?) Or the tale of the world’s youngest female billionaire, who credits her resilience to something her father asked the family at the dinner table. (What was that simple question?) Many of the defining moments in our lives are the result of accident or luck—but why would we leave our most meaningful, memorable moments to chance when we can create them? The Power of Moments shows us how to be the author of richer experiences.

Encouragement and Enlightenment for the Caregiver Moments that Matter is a roadmap for caregivers and their loved ones with memory loss Experience the Journey: - Gain knowledge of memory loss and dementia - Discover how to create significant moments for you and your loved one - Learn and apply down-to-earth cognitive deficit tools and memory techniques - Realize the value of true-to-life examples while facing the challenging roles of caregivers and their loved ones - Consider a multitude of age-appropriate and ability-appropriate activities The caregiver's task is not an easy one; confusion, frustration, heartbreak, and behavioral issues will present roadblocks each and every day. However, there are ways to enhance the quality of life for those who suffer with memory loss and dementia. Moments that Matter offers unique and intentional activities that will result in moments of joy for everyone traveling this challenging pathway. "This is a must-have reference guide for those entrusted with the care of their loved ones with cognitive deficits. Its step-by-step approach for making special moments is an excellent source for anyone desiring to finish well in life." - Dr. Joanne Studer, Licensed Psychologist and memory specialist

World-renowned author Catherine Marshall has created numerous "moments that matter" for readers of such bestselling novels as Christy. Now, through newly released and journal entries never before made public, Catherine Marshall shares inspirational thoughts for each day of the year based on her real-life journey of faith. In this richly designed gift book, you'll quickly fall in love with the practical wit and warm wisdom of one of the best-selling authors of all time as she shares her insights into what really matters in life.

No matter what your title or place on the organization chart, you have the potential to be a leader—or more precisely, the potential to exercise leadership in the moments that matter most. Leadership is not a job title or position, but rather an action. In certain moments and situations, anyone can rise to the occasion to act as a leader—gaining respect, confidence, and ultimately greater success in the organization. But how can you recognize these moments where leadership is required, and then know what to do? Step Up explains six critical "leadership moments"—everyday instances when you have a choice to shine or let opportunity pass you by. Based on their own research and extensive client work, Evans and Foster identify six regularly occurring moments and help you understand how to act wisely and decisively when those moments arise, showing how to: Get Angry, Not Stupid Avoid Terminal Politeness Decide Already Act When You are the Problem Leverage Pessimism Reverse Momentum Anyone can take advantage of opportunities to act as a leader when the time is right—and reap the rewards. Step Up is a guide to exercising leadership when it matters most, boosting your personal impact and effectiveness, and making a real difference.

Communicate a message that counts in moments that matter.In the moments that really matter, people don't just look for something to inform them, they look to someone who will lead them. They don't just want a speaker, they need a leader. This is a book about making those moments count. If you struggle with public speaking or presenting this book will help, but the real purpose aims higher than that. This is a book to help you become a more effective leader, to help you build and leverage your leadership platform to lead and mobilise your people.

Research Shows Organizations That Focus on Employee Experience Far Outperform Those That Don't Recently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind to tackle this emerging topic that is becoming the #1 priority for business leaders around the world. Although everyone talks about employee experience nobody has really been able to explain concretely what it is and how to go about designing for it...until now. How can organizations truly create a place where employees want to show up to work versus need to show up to work? For decades the business world has focused on measuring employee engagement meanwhile global engagement scores remain at an all time low despite all the surveys and institutes that been springing up tackle this problem. Clearly something is not working. Employee engagement has become the short-term adrenaline shot that organizations turn to when they need to increase their engagement scores. Instead, we have to focus on designing employee experiences which is the long term organizational design that leads to engaged employees. This is the only long-term solution. Organizations have been stuck focusing on the cause instead of the effect. The cause is employee experience; the effect is an engaged workforce. Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments. This book explores the attributes that organizations need to focus on in each one of these environments to create COOL spaces, ACE technology, and a CELEBRATED culture. Featuring exclusive case studies, unique frameworks, and never before seen research, The Employee Experience Advantage guides readers on a journey of creating a place where people actually want to show up to work. Readers will learn: The trends shaping employee experience How to evaluate their own employee experience using the Employee Experience Score What the world's leading organizations are doing around employee experience How to design for technology, culture, and physical spaces The role people analytics place in employee experience Frameworks for how to actually create employee experiences The role of the gig economy The future of employee experience Nine types of organizations that focus on employee experience And much more! There is no question that engaged employees perform better, aspire higher, and achieve more, but you can't create employee engagement without designing employee experiences first. It's time to rethink your strategy and implement a real-world framework that focuses on how to create an organization where people want to show up to work. The Employee Experience Advantage shows you how to do just that.

Who can’t remember the delight of building a fort of cozy caverns with quilts and blankets on a cold wintry day as a child? The anticipation of a visit from the tooth fairy in the night still brings squeals of excitement from children today. For generations, children have imagined themselves flying high above their schoolyards while friends gaze up in amazement. This collection of more than fifty whimsical poems was written for children, though parents and even grandparents will enjoy reading side by side with them. They will discover together many shared experiences of childhood—and be inspired to turn more of these moments into memories! So many simple everyday happenings are all around and right in front of us. These can become moments that matter, to be recognized and appreciated—if we pause long enough in our busy lives to notice them.

“I want you to take every step of your life with excitement for where you are headed. And I want you to feel beautiful and confident as you do.” But how? When the enemy whispers lies that you are not smart enough, pretty enough, or rich enough? Or you are too dumb, too loud, too quiet, too thin, too fat, too much or not enough? What if you don’t have what it takes to be who you really want to be? In Looking for Lovely, Annie F. Downs shares personal stories, biblical truth, and examples of how others have courageously walked the path God paved for their lives by remembering all God had done, loving what was right in front of them, and seeing God in the everyday—whether that be nature, friends, or the face they see in the mirror. Intensely personal, yet incredibly powerful, Looking for Lovely will spark transformative conversations and life changing patterns. No matter who we are and what path God has us on, we all need to look for lovely, fight to finish, and find beautiful in our every day!