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If you are a support professional who sets up, maintains, and troubleshoots desktop applications on Windows Vista, now you can build your skills and prepare for exam 70-623, MCITP: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians, the required exam for achieving certification as an MCITP: Consumer Support Technician. Inside this comprehensive study guide you'll find full coverage of all exam objectives, practical hands-on exercises, real-world scenarios, challenging review questions, and more. For Instructors: Teaching supplements are available for this title.

Market_Desc: · Students and professionals studying for exam 70-623· IT Help Desk and user support professionals Special Features: · Updated exam for the recently launched Microsoft Certified Information Technology Professional (MCITP) track on Windows Vista· the realization of a lot of customer feedback, both from those in the MCP community and those who've never really engaged in certification -- Microsoft Learning About The Book: This comprehensive book guides readers through Microsoft's brand new certification: MCITP Consumer Support: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians (exam #70-623). This new exam can be applied to the MCITP certification (along with exam #70-622). Candidates for this exam are support technicians who set up, maintain, and troubleshoot desktop applications on Windows Vista.

Providing professionals with exactly what they need to know to pass the newest exam from Microsoft, this study guide is organized according to MCITP 70-622 exam objectives. Featuring test-taking strategies and timesaving tips, the book also features a "Cram Sheet" tearcard and a CD with a complete practice exam.

Dive deeper into Windows 7—with new content and new resources on CD! The Deluxe Edition of the ultimate, in-depth reference to Windows 7 has been fully updated for SP1 and Internet Explorer 9, and features 300+ pages of additional coverage and advanced topics. It’s now packed with even more timesaving solutions, troubleshooting tips, and workarounds from the experts—and includes a fully searchable eBook and other online resources. Topics include installation, configuration, and setup; network connections and troubleshooting; remote access; managing programs; controlling user access and accounts; advanced file management; working with Internet Explorer 9; managing security features and issues; using Windows Live Essentials 2011; performance monitoring and tuning; backups and maintenance; sharing networked resources; hardware and device drivers. For customers who purchase an ebook version of this title, instructions for downloading the CD files can be found in the ebook.

If you set up, maintain, and troubleshoot desktop applications on Windows Vista, now you can build your skills and take the next step towards your MCITP: Enterprise Support Technician, Microsoft's new job-based certification track for desktop support professionals. With this in-depth guide, you'll learn how to support Vista in an enterprise setting, plus have the perfect study tool to help you prepare for exam 70-622. Find full coverage of all exam objectives, practical hands-on exercises, challenging review questions, a CD with testing software and electronic flashcards, and more. For Instructors: Teaching supplements are available for this title.