Mastering Statistical Process Control shows how to understand business or process performance more clearly and more effectively. This practical book is based on a rich and varied selection of case studies from across industry and commerce, including material from the manufacturing, extractive and service sectors. It will enable readers to understand how SPC can be used to maximum effect, and will deliver more effective monitoring, control and improvement in systems, processes and management. The common obstacle to successful use of SPC is getting bogged down with control charts, forgetting that visual representation of data is but a tool and not an end in itself. Mastering SPC demonstrates how statistical tools are applied and used in reality. This is a book that will open up the power of SPC for many: managers, quality professionals, engineers and analysts, as well as students, will welcome the clarity and explanation that it brings to understanding the use and benefit of SPC in a wide range of engineering, production and service situations. Key case studies include using SPC to: · Measure quality and human factors · Monitor process performance accurately over long periods · Develop best-practice benchmarks using control charts · Maximise profitability of fixed assets · Improve customer service and satisfaction

Mastering Statistical Process Control shows how to understand business or process performance more clearly and more effectively. This practical book is based on a rich and varied selection of case studies from across industry and commerce, including material from the manufacturing, extractive and service sectors. It will enable readers to understand how SPC can be used to maximum effect, and will deliver more effective monitoring, control and improvement in systems, processes and management. The common obstacle to successful use of SPC is getting bogged down with control charts, forgetting that visual representation of data is but a tool and not an end in itself. Mastering SPC demonstrates how statistical tools are applied and used in reality. This is a book that will open up the power of SPC for many: managers, quality professionals, engineers and analysts, as well as students, will welcome the clarity and explanation that it brings to understanding the use and benefit of SPC in a wide range of engineering, production and service situations. Key case studies include using SPC to: · Measure quality and human factors · Monitor process performance accurately over long periods · Develop best-practice benchmarks using control charts · Maximise profitability of fixed assets · Improve customer service and satisfaction

Revised and expanded, this Second Edition continues to explore the modern practice of statistical quality control, providing comprehensive coverage of the subject from basic principles to state-of-the-art concepts and applications. The objective is to give the reader a thorough grounding in the principles of statistical quality control and a basis for applying those principles in a wide variety of both product and nonproduct situations. Divided into four parts, it contains numerous changes, including a more detailed discussion of the basic SPC problem-solving tools and two new case studies, expanded treatment on variable control charts with new examples, a chapter devoted entirely to cumulative-sum control charts and exponentially-weighted, moving-average control charts, and a new section on process improvement with designed experiments.

Mastering Project Time Management, Cost Control, and Quality Management gives managers powerful insights and tools for addressing the "Triple Constraints" that define virtually every project: time, cost, and quality. This book is part of a new series of seven cutting-edge project management guides for both working practitioners and students. Like all books in this series, it offers deep practical insight into the successful design, management, and control of complex modern projects. Using real case studies and proven applications, expert authors show how multiple functions and disciplines can and must be integrated to achieve a successful outcome. Individually, these books focus on realistic, actionable solutions, not theory. Together, they provide comprehensive guidance for working project managers at all levels, including highly-complex enterprise environments. These books also provide indispensable knowledge for anyone pursuing PMI/PMBOK or PRINCE2 certification, or other accreditation in the field.

Lean Six Sigma is all about dramatically improving organizational per¬formance. It requires a roadmap, mentoring, teaching, coaching, and training in Six Sigma methodologies. This book gives you those tools, along with practical examples and case studies to achieve the goals of improved customer satisfaction, increased profitability, and enhanced productivity. Modeled on the ASQ Master Black Belt Certificate requirements, this book prepares students for their application process and exam, in ad¬dition to providing practitioners the advanced black belt concepts ap¬plicable in any organization. Those concepts, from the beginning to the end of the process, are the following: • Identifying the needs • Leading the efforts • Defining the projects • Characterizing the processes • Analyzing the processes using statistical tools • Improving and mistake proofing the processes • Sustaining the improved processes

From Joshua Angrist, winner of the Nobel Prize in Economics, and Jörn-Steffen Pischke, an accessible and fun guide to the essential tools of econometric research Applied econometrics, known to aficionados as 'metrics, is the original data science. 'Metrics encompasses the statistical methods economists use to untangle cause and effect in human affairs. Through accessible discussion and with a dose of kung fu–themed humor, Mastering 'Metrics presents the essential tools of econometric research and demonstrates why econometrics is exciting and useful. The five most valuable econometric methods, or what the authors call the Furious Five—random assignment, regression, instrumental variables, regression discontinuity designs, and differences in differences—are illustrated through well-crafted real-world examples (vetted for awesomeness by Kung Fu Panda's Jade Palace). Does health insurance make you healthier? Randomized experiments provide answers. Are expensive private colleges and selective public high schools better than more pedestrian institutions? Regression analysis and a regression discontinuity design reveal the surprising truth. When private banks teeter, and depositors take their money and run, should central banks step in to save them? Differences-in-differences analysis of a Depression-era banking crisis offers a response. Could arresting O. J. Simpson have saved his ex-wife's life? Instrumental variables methods instruct law enforcement authorities in how best to respond to domestic abuse. Wielding econometric tools with skill and confidence, Mastering 'Metrics uses data and statistics to illuminate the path from cause to effect. Shows why econometrics is important Explains econometric research through humorous and accessible discussion Outlines empirical methods central to modern econometric practice Works through interesting and relevant real-world examples

Master the Statistical Techniques for Six Sigma Operations, While Boosting Your Excel and Minitab Skills! Now with the help of this “one-stop” resource, operations and production managers can learn all the powerful statistical techniques for Six Sigma operations, while becoming proficient at Excel and Minitab at the same time. Six Sigma Statistics with Excel and Minitab offers a complete guide to Six Sigma statistical methods, plus expert coverage of Excel and Minitab, two of today's most popular programs for statistical analysis and data visualization. Written by a seasoned Six Sigma Master Black Belt, the book explains how to create and interpret dot plots, histograms, and box plots using Minitab...decide on sampling strategies, sample size, and confidence intervals...apply hypothesis tests to compare variance, means, and proportions...conduct a regression and residual analysis...design and analyze an experiment...and much more. Filled with clear, concise accounts of the theory for each statistical method presented, Six Sigma Statistics with Excel and Minitab features: Easy-to-follow explanations of powerful Six Sigma tools A wealth of exercises and case studies 200 graphical illustrations for Excel and Minitab Essential for achieving Six Sigma goals in any organization, Six Sigma Statistics with Excel and Minitab is a unique, skills-building toolkit for mastering a wide range of vital statistical techniques, and for capitalizing on the potential of Excel and Minitab. Six Sigma Statistical with Excel and Minitab offers operations and production managers a complete guide to Six Sigma statistical techniques, together with expert coverage of Excel and Minitab, two of today's most popular programs for statistical analysis and data visualization. Written by Issa Bass, a Six Sigma Master Black Belt with years of hands-on experience in industry, this on-target resource takes readers through the application of each Six Sigma statistical tool, while presenting a straightforward tutorial for effectively utilizing Excel and Minitab. With the help of this essential reference, managers can: Acquire the basic tools for data collection, organization, and description Learn the fundamental principles of probability Create and interpret dot plots, histograms, and box plots using Minitab Decide on sampling strategies, sample size, and confidence intervals Apply hypothesis tests to compare variance, means, and proportions Stay on top of production processes with statistical process control Use process capability analysis to ensure that processes meet customers' expectations Employ analysis of variance to make inferences about more than two population means Conduct a regression and residual analysis Design and analyze an experiment In addition, Six Sigma Statistics with Excel and Minitab enables you to develop a better understanding of the Taguchi Method...use measurement system analysis to find out if measurement processes are accurate...discover how to test ordinal or nominal data with nonparametric statistics...and apply the full range of basic quality tools. Filled with step-by-step exercises, graphical illustrations, and screen shots for performing Six Sigma techniques on Excel and Minitab, the book also provides clear, concise explanations of the theory for each of the statistical tools presented. Authoritative and comprehensive, Six Sigma Statistics with Excel and Minitab is a valuable skills-building resource for mastering all the statistical techniques for Six Sigma operations, while harnessing the power of Excel and Minitab.

With a focus on brewing science and quality control, this textbook is the ideal learning tool for working professionals or aspiring students. Mastering Brewing Science is a comprehensive textbook for the brewing industry, with coverage of processes, raw materials, packaging, and everything in between, including discussion of essential methods in quality control and assurance. The book equips readers with a depth of understanding to deal with problems and issues that arise during production of beer from start to finish, as well as statistical tools for continual quality improvement. Brewery operations, raw material analysis, flavor, stability, cleaning, and methods of quality control, as well as the underlying science, are discussed in detail. The successful brewing professional must produce beer with high standards of quality, consistency, efficiency, and safety. With a focus on quality and on essential applications of biology, chemistry, and process control, Mastering Brewing Science emphasizes development of the reader's trouble-shooting and problem-solving skills. It is the ideal learning tool for all brewing programs or as a resource for current industry professionals. Features of this book include: Comprehensive understanding through application. Presented in the logical order of the brewing process. All key principles of science are applied to beer production, facilitating a better understanding of both. Check for understanding and problem solving. Each chapter includes a set of problems, questions, and case studies that reinforce understanding of the material. Richly illustrated. Hundreds of unique, full-color illustrations, ranging from micrographs of spoilage bacteria to the inner workings of a beer keg, supplement clearly-written text, making this book easy to understand and appealing to the reader. Emphasis on Quality and Safety. Covers the underlying science and essential methods in quality control with discussion of data management and experimental statistics to ensure consistency in beer production. Safety notes for brewing operations prepare the reader for a culture of safety at the workplace. Glossary. A detailed and authoritative glossary sets the standard for beer and brewing terminology.

The business, commercial and public-sector world has changed dramatically since John Oakland wrote the first edition of Statistical Process Control – a practical guide in the mid-eighties. Then people were rediscovering statistical methods of ‘quality control’ and the book responded to an often desperate need to find out about the techniques and use them on data. Pressure over time from organizations supplying directly to the consumer, typically in the automotive and high technology sectors, forced those in charge of the supplying production and service operations to think more about preventing problems than how to find and fix them. Subsequent editions retained the ‘took kit’ approach of the first but included some of the ‘philosophy’ behind the techniques and their use. The theme which runs throughout the 7th edition is still processes - that require understanding, have variation, must be properly controlled, have a capability, and need improvement - the five sections of this new edition. SPC never has been and never will be simply a ‘took kit’ and in this book the authors provide, not only the instructional guide for the tools, but communicate the management practices which have become so vital to success in organizations throughout the world. The book is supported by the authors' extensive and latest consulting work within thousands of organisations worldwide. Fully updated to include real-life case studies, new research based on client work from an array of industries, and integration with the latest computer methods and Minitab software, the book also retains its valued textbook quality through clear learning objectives and end of chapter discussion questions. It can still serve as a textbook for both student and practicing engineers, scientists, technologists, managers and for anyone wishing to understand or implement modern statistical process control techniques.

This expanded new edition is specifically designed to meet the needs of the process industry, and closes the gap between theory and practice. Back-to-basics approach, with a focus on techniques that have an immediate practical application, and heavy maths relegated to the end of the book Written by an experienced practitioner, highly regarded by major corporations, with 25 years of teaching industry courses Supports the increasing expectations for Universities to teach more practical process control (supported by IChemE)