In the heart of downtown, there was a palace of commerce, a jewel of Chicago history. It was Marshall Field & Company. "Give the lady what she wants". "The customer is always right". These generous policies are Marshall Field's legacy to the world of retail. Here is the department store's history, a love story, told with fun and flair. It include a very personal new preface by Rick Kogan, longtime Chicago newpaperman, radio personality, and eldest son of Herman Kogan.

Anyone who has waited in a Christmas line forthe Walnut Room’s Great Tree can attest that Chicago’s loyalty to MarshallField’s is fierce. Dayton-Hudson even had to take out advertising around townto apologize for changing the Field’s hallowed green bags. And with goodreason—the store and those who ran it shaped the city’sstreets, subsidized its culture and heralded its progress. The resultingcommercial empire dictated wholesale trade terms in Calcutta and sponsoredtowns in North Carolina, but its essence was always Chicago. So when the MarshallField name was retired in 2006 after the stores were purchased by Macy’s,protest slogans like “Field’s is Chicago” and “Field’s: as Chicago as it gets”weren’t just emotional hype. Many still hope that name will be resurrected likethe city it helped support during the Great Fire and the Great Depression. Until then, fans of Marshall Field’s can celebrate itshistory with this warm look back at the beloved institution.

or more than 150 years, Marshall Field's reigned as Chicago's leading department store, celebrated for its exceptional service, spectacular window displays, and fashionable merchandise. Few shoppers recalled its origins as a small dry goods business opened in 1852 by a New York Quaker named Potter Palmer. That store, eventually renamed Marshall Field and Company, weathered economic downturns, spectacular fires, and fierce competition to become a world-class retailer and merchandise powerhouse. Marshall Field sent buyers to Europe for the latest fashions, insisted on courteous service, and immortalized the phrase "give the lady what she wants." The store prided itself on its dazzling Tiffany mosaic dome, Walnut Room restaurant, bronze clocks, and a string of firsts including the first bridal registry and first book signing.

In late-nineteenth-century Chicago, visionary retail tycoon Marshall Field made his fortune wooing women customers with his famous motto: “Give the lady what she wants.” His legendary charm also won the heart of socialite Delia Spencer and led to an infamous love affair. The night of the Great Fire, as seventeen-year-old Delia watches the flames rise and consume what was the pioneer town of Chicago, she can’t imagine how much her life, her city, and her whole world are about to change. Nor can she guess that the agent of that change will not simply be the fire, but more so the man she meets that night... Leading the way in rebuilding after the fire, Marshall Field reopens his well-known dry goods store and transforms it into something the world has never seen before: a glamorous palace of a department store. He and his powerhouse coterie—including Potter Palmer and George Pullman—usher in the age of robber barons, the American royalty of their generation. But behind the opulence, their private lives are riddled with scandal and heartbreak. Delia and Marshall first turn to each other out of loneliness, but as their love deepens, they will stand together despite disgrace and ostracism, through an age of devastation and opportunity, when an adolescent Chicago is transformed into the gleaming White City of the Chicago’s World’s Fair of 1893.

Within thirty years of the Great Chicago Fire, the revitalized city was boasting some of America's grandest department stores. The retail corridor on State Street was a crowded canyon of innovation and inventory where you could buy anything from a paper clip to an airplane. Revisit a time when a trip downtown meant dressing up for lunch at Marshall Field's Walnut Room, strolling the aisles of Sears for Craftsman tools or redeeming S&H Green Stamps at Wieboldt's. Whether your family favored The Fair, Carson Pirie Scott, Montgomery Ward or Goldblatt's, you were guaranteed stunning architectural design, attentive customer service and eye-popping holiday window displays. Lavishly illustrated with photographs, advertisements, catalogue images and postcards, Leslie Goddard's narrative brings to life the Windy City's fabulous retail past.

Publisher Description

Baby Ruth, Milk Duds, Juicy Fruit, Cracker Jack, Milky Way, Tootsie Roll, Lemonheads - whatever your favorite candy may be, chances are it came from Chicago. For much of its history, the city churned out an astonishing one third of all candy produced in the United States. Some of the biggest names in the industry were based in Chicago: Curtiss, Brach, Tootsie Roll, Leaf, Wrigley, and Mars. Along with these giants were smaller, family-based companies with devoted followings, such as fundraising specialist World's Finest Chocolate and the Ferrara Pan Candy Company, maker of Red Hots and Jaw Breakers. At its peak, the Chicago candy industry boasted more than 100 companies employing some 25,000 Chicagoans. This fascinating photographic history travels through more than 150 years of the candy tradeand explores its role in the growth and development of the city. Packed with vintage images of stores, factories, and advertisements, this mouth-watering book reveals how Chicago candy makers created strong bonds between people and their favorite treats.

"This book vividly recreates ... a Christmas holiday trip down State Street. You will visit many of the major shops and stores that existed during the 1940's and beyond, viewing old display windows and getting reacquainted with famous Christmas characters ..."--p. [4] of cover.