This book presents a socio-technical view of strategic information systems issues such as enterprise systems implementation and management, knowledge management, customer relationship management, and e-government initiatives. It contains eight case studies documenting experiences of utilizing enterprise systems and e-government initiatives in organizations and government agencies from Asia-Pacific countries such as Australia, India, Singapore, and South Korea.The book provides regional (Asia-Pacific) coverage highlighting empirical case studies — involving both private and public organizations — of strategic information systems practices covering both the developed and developing economies. These in-depth, well-written case materials will be helpful to organizations and government agencies planning to implement enterprise systems and e-government initiatives. These cases can also be beneficial to classroom teaching and discussions.

Focusing on issues in the management and governance of IT innovation, this book links concepts and theories of academic learning to actual real-life scenarios from the successful experiences of public and private sector organisations in Singapore. While there is little disagreement that innovation is the fundamental source of value creation and competitive advantage, investment in IT to support and foster innovation by no means guarantees success. There are various issues to be considered, such as the question of processes and structures that need to be in place in order to maximise value, how to leverage IT innovation to formulate constantly evolving strategies so as to seize emergent opportunities, and how to overcome challenges faced in implementation, amongst others. Suitable as a complement to main texts for academic courses on accounting information systems and management information systems, as well as a guide for business professionals in this field, the book provides a concise introduction on the subject through the use of case studies and teaching notes, affording a broad perspective on the most important issues.

Based on the success of the World Scientific publication “Governing and Managing Knowledge” edited by Thomas Menkhoff, Hans-Dieter Evers and Chay Yue Wah in 2005, this unique volume presents 16 new theoretical-practical papers on the strategic aspects of developing knowledge-based economies with case studies from South Korea, Singapore, Malaysia, Thailand, Vietnam, Indonesia, Philippines and Uzbekistan. A key question which the book seeks to answer is what Asian policy-makers and leaders in government, economy and society can do to further enhance learning and capability formation so as to foster sustainable development in an increasingly globalized world. It addresses the politico-cultural and socio-economic challenges of effectively managing both knowledge resources and coping with the great digital divide created by globalization, continuous technology innovations and rapid external change. A key objective of the publication is to enable latecomers in the knowledge race to understand some of the critical success factors of sustainable knowledge-based development and what it takes to build a resilient knowledge-based economy.

Focusing on issues in the management and governance of IT innovation, this book links concepts and theories of academic learning to actual real-life scenarios from the successful experiences of public and private sector organisations in Singapore. While there is little disagreement that innovation is the fundamental source of value creation and competitive advantage, investment in IT to support and foster innovation by no means guarantees success. There are various issues to be considered, such as the question of processes and structures that need to be in place in order to maximise value, how to leverage IT innovation to formulate constantly evolving strategies so as to seize emergent opportunities, and how to overcome challenges faced in implementation, amongst others. Suitable as a complement to main texts for academic courses on accounting information systems and management information systems, as well as a guide for business professionals in this field, the book provides a concise introduction on the subject through the use of case studies and teaching notes, affording a broad perspective on the most important issues.

The emergence of e-government allows for effective governance, increased transparency, better management, and efficient services through the use of the internet and information and communication technologies. Therefore, world governments are mobilizing large amounts of resources in order to implement and promote the use of e-government. Developing E-Government Projects: Frameworks and Methodologies presents frameworks and methodologies for strategies towards the design, implementation, and adoption of e-government projects. By providing best practices in the successful adoption of e-government, this book is essential for policy makers, practitioners, researchers, and students interested in the approaches utilized for the successful implementation of e-government projects.

This text provides organizational and managerial views on adopting technologies for organizational transformation. The variety of issues and technologies covered in this book includes radio frequency identification technology, knowledge management, and e-business and e-government initiatives

The field of knowledge for development now occupies a top position on the agenda of all Asian governments as well as large development organizations. This book reflects this mega-trend of development towards KBEs (Knowledge Based Economies). For this 2nd edition all chapters have been thoroughly edited and data, tables and graphs have been updated to reflect the latest available statistics. Trends have been re-evaluated and adjusted to reflect recent developments in the fast-moving scene of knowledge governance and knowledge management.

This book provides organizational and managerial views on adopting emerging technologies for organizational transformation. The variety of issues and technologies covered in this book includes Radio Frequency Identification Technology (RFID); Enterprise Systems and Inter-Organizational Systems (IOS); Knowledge Management (KM); E-Business and E-Government initiatives. Eleven in-depth case studies documenting experiences and lessons learned in organizations and government agencies from the Asia Pacific region such as China, India, Malaysia, and Singapore are presented.

"... an important intervention in the conversation around social and ecological sustainability that draws on both micromarketing and macromarketing scholarship to help the reader understand the challenges with illustrations from insightful cases both from emerging and developed economies. This compilation should be essential reading for the discerning student of sustainable consumption and production." -- Professor Pierre McDonagh, Associate Editor, Journal of Macromarketing (USA); Professor of Critical Marketing & Society, University of Bath, UK Experts in the field of economics, management science, and particularly in the marketing domain have always been interested in and acknowledged the importance of sustaining profitable businesses while incorporating societal and environmental concerns; however, the level of existing literature and availability of teaching cases reflect a dearth of real case studies, especially those focused on marketing for social good. This book of actual case studies will address that need. In addition, this book is important and timely in providing a case book for instructors (those in both industry and academia) to help them in teaching and training the next generation of leaders through corporate training and universities. Currently, marketing for social good is increasingly becoming a part of most curriculums under the umbrella of different titles, such as social marketing, green marketing, and sustainability marketing. The relevance of these studies is increasing across the globe. This book is composed of long and short real cases with varying complexity in different sectors. This case book will also cover some review articles for an overview of the recent developments in the study area. With these case studies, collections of questions, teaching materials, and real-life marketing scenarios, this book offers a unique source of knowledge to marketing professionals, students, and educators across the world. The main objective of this case book is to understand the applicability of marketing science (marketing for social good context, such as social marketing and sustainability marketing) in internet marketing related to e-buying behavior and e-WOM. In addition, it illustrates the various types of existing marketing practices that are relevant from both theoretical and practical points of view in this electronic era, as well as discussing other non-electronic marketing practices and focusing on consumer buying behavior. As a result, marketing managers can treat their customers according to their desired value. This book particularly explores the possibilities and advantages created by social marketing and sustainability marketing through the presentation of thorough review articles and case studies. This case book helps corporate training centers and universities with compact teaching reference materials in their relevant courses.

Oftentimes, the owners and entrepreneurs whose small businesses are undergoing financial problems suffer high emotional costs. These individuals can experience significant setbacks in their entrepreneurial journeys as well as depression and other negative emotions from the stress of crisis episodes. However, businesses that are in crisis also provide valuable learning opportunities for adapting and changing in order to successfully face future challenging situations. Cases on Small Business Economics and Development During Economic Crises presents a diverse range of perspectives and insights into global developments in entrepreneurship and captures a diverse collection of methodologies and outcomes from various countries in the realm of small business economics and their development. Including case studies that discuss the COVID-19 pandemic, risk management, and entrepreneurial resiliency, this case book serves as an excellent companion for entrepreneurs, small business owners, managers, executives, economists, business professionals, academicians, students, and researchers.