This case study is part of the Contemporary Cases Online series. The series provides critical case studies that are original, flexible, challenging, controversial and research-informed, driven by the needs of teaching and learning.

Managing Religious Tourism provides a global view of the tools and resources used in demand and supply management, in the context of pilgrimage and religious tourism. With a focus on toolkits and best practices, the book reinforces the quality of service provision and offers a reflection on consumers' perspectives and what drives their purchasing decisions with regards to a variety of destinations. These central themes are complemented by an understanding of management responses to consumer behaviour and mobility, accessibility, individualism and tourism for both sacred and secular purposes. The book also examines the ways in which networks, partnerships and the conceptual stakeholder approach can be employed by religious tourism suppliers working with destination management organisations. The text promotes sustainable development and a triple bottom line focus, with all chapters supporting policy for framing development. Key features include: - Global perspective on tools as well as management approaches and techniques. - Emphasis on sustainability in connecting sacred and secular consumers. - Focus on promoting learning and development within this important tourism sector.

Jerusalem is a city with a singular nature. Home to three religions, it contains spiritual meaning for people the world over; it is at once a tourist destination and a location with a complex political reality. Tourism, therefore, is an integral part of Jerusalem’s development and its political conflicts. The book traces tourism and pilgrimage to Jerusalem from the late Ottoman era, through the British Mandate, during the period of the divided city, and to the reunification of the city under Israeli rule. Throughout, the city’s evolution is shown to be intertwined with its tourist industry, as tourist sites, accommodations, infrastructure, and services transform the city’s structures and open spaces. At the same time, tourism is wielded by various parties in an effort to gain political recognition, to bolster territorial control, or to garner support. The city’s future and the role tourism can play in it are examined. While the construction of a “security fence” will have many implications on Jerusalem’s tourist industry, steps are proposed to minimize the effects of the security fence and optimize tourism. Written by leading academics, this title will be valuable reading for students, academics, and researchers in the fields of tourism, religious studies, geography, history, cultural studies, and anthropology.

Examines 9 international cases under the sections of Managing Heritage Sites, World Heritage Sites, and Heritage Tourism. Cases include: A Viking Case Study, Ethnic Enclaves: Singapore’s Little India, Managing Religious Heritage Attractions: The Case of Jerusalem, , Edinburgh WHS, Indigenous Tourism and Heritage: A Maori Case Study and more.

The Struggle for Jerusalem’s Holy Places investigates the role of architecture and urban identity in relation to the political economy of the city and its wider state context seen through the lens of the holy places. Reflecting the broad disciplinary backgrounds of the authors, this book provides perspectives from architecture, urbanism, and politics, and provides in-depth investigations of historical, ethnographic and policy-related case studies. The research is substantiated by fieldwork carried out in Jerusalem over the past ten years as part of the ESRC Large Grants project ‘Conflict in Cities’. By analysing new dynamics of radicalisation through land seizure, the politicisation of parklands and tourism, the strategic manipulation of archaeological and historical narratives and material culture, and through examination of general appropriation of Jerusalem’s varied rituals, memories and symbolism for factional uses, the book reveals how possibilities of co- existence are seriously threatened in Jerusalem. Shedding new light on the key role played by everyday urban life and its spatial settings for any future political agreements about the city and its religious sites, this book is a useful reference work for students and scholars of Middle East Studies, Architecture, Religion and Urban Studies.

The Routledge Handbook of Religious and Spiritual Tourism provides a robust and comprehensive state-of-the-art review of the literature in this growing sub-field of tourism. This handbook is split into five distinct sections. The first section covers past and present debates regarding definitions, theories, and concepts related to religious and spiritual tourism. Subsequent sections focus on the supply and demand aspects of religious and spiritual tourism markets, and examine issues related to the management side of these markets around the world. Areas under examination include religious theme parks, the UNESCO branding of religious heritage, gender and performance, popular culture, pilgrimage, environmental impacts, and fear and terrorism, among many others. The final section explores emerging and future directions in religious and spiritual tourism, and proposes an agenda for further research. Interdisciplinary in coverage and international in scope through its authorship and content, this will be essential reading for all students, researchers, and academics interested in Tourism, Religion, Cultural Studies, and Heritage Studies.

This case study is part of the Contemporary Cases Online series. The series provides critical case studies that are original, flexible, challenging, controversial and research-informed, driven by the needs of teaching and learning.

This case study is part of the Contemporary Cases Online series. The series provides critical case studies that are original, flexible, challenging, controversial and research-informed, driven by the needs of teaching and learning.

The Routledge Handbook on Tourism in the Middle East and North Africa examines the importance of tourism as a historical, economic, social, environmental, religious and political force in the Middle East and North Africa (MENA). It highlights the ecological and resource challenges related to water, desert environments, climate change and oil. It provides an in-depth analysis of the geopolitical conditions that have long determined the patterns of tourism demand and supply throughout the region and how these play out in the everyday lives of residents and destinations as they attempt to grow tourism or ignore it entirely. While cultural heritage remains the primary tourism asset for the region as a whole, many new types of tourisms are emerging, especially in the Arabian Gulf region, where hyper-development is closely associated with the increasingly prominent role of luxury real estate and shopping, retail, medical tourism, cruises and transit tourism. The growing phenomenon of an expatriate workforce, and how its segregation from the citizenry creates a dual socio-economic system in several countries, is unmatched by other regions of the world. Many indigenous people of MENA keep themselves apart from other dominant groups in the region, although these social boundaries are becoming increasingly blurred as tourism, being one socio-economic force for change, has inspired many nomadic peoples to settle into towns and villages and rely more on tourists for their livelihoods. All of these issues and more shape the foundations of this book. This Handbook is the first of its kind to examine tourism from a broad regional and inclusive perspective, surveying a broad range of social, cultural, heritage, ecological and political matters in a single volume. With a wide range of contributors, many of whom are natives of the Middle East and North Africa, this Handbook is a vital resource for students and scholars interested in Tourism, Middle East Studies and Geography.

This case study is part of the Contemporary Cases Online series. The series provides critical case studies that are original, flexible, challenging, controversial and research-informed, driven by the needs of teaching and learning.