What role does social work play in human service organizations? How do social workers experience and initiate organizational change? How can they engage and negotiate with managers and other professionals? How does a social worker deal with ethical and interpersonal conflicts within organizations? This book grounds these complex questions in a comprehensive and accessible overview of the organizational context of social work practice.

The third edition of this textbook has been thoroughly revised to meet the needs of today's social work students, professionals and service managers. It illustrates current legislation, policy, procedure and concerns, with additional material included to develop readers' confidence and skills in the context of learning organisations. This book is essential reading for students and practitioners alike, particularly those who need to understand organisation and management theory for study purposes and those who aspire to move into social work management or have been recent promoted. New to this Edition: - Fully revised and reorganised to reflect current legislation and policy - New material added to develop managers' confidence and skills in the context of learning organisations - Experienced new coauthors added to successful writing team

This volume is a compilation of information on the essentials of management and leadership. The author presents insightful solutions that can help any social worker maximize his or her contributions to the profession. More than 30 widely acclaimed topic experts offer advice for various organizational settings -- health, mental health, research, academic, all nonprofit sizes, and more. The book also offers general management and leadership concepts that enhance these environment-specific skills, including strategies for fundraising, finance, administration, human resources, and public relations. A reflective look at the history of social work also provides great context for the profession's leadership and management status quo.

This title was first published in 2000: This text focuses on developments in social work and its management. In doing so, it is of necessity multi-disciplinary: research and literature from the fields of management, organization and social policy, as well as social work, are drawn upon. The major theme of the book is change, which, paradoxically, appears to be the major constant. Change is everywhere and living with change is part of the "modern condition". As the various transformations of social work are articulated, their influence becomes apparent. Each process will constitute a theme around which the content of this book is introduced. Although these processes are interdependent, each will be dealt with in turn.

This new practice text provides a series of readings focusing on case management in a number of fields and in a variety of settings with different client populations. Each chapter examines a major component of case management practice by presenting information about an innovative program from a different location around the country. In conjunction, these readings provide a road map to social work case management.In addition to offering up-to-date practice approaches and examining the functions and skills of case management in depth, the authors provide the policy information needed for putting this traditional form of social work practice into today's service delivery context.

Social Work Case Management: Case Studies From the Frontlines by Michael J. Holosko is an innovative book that equips readers with the knowledge and skills they need to be effective case management practitioners in a variety of health and human service organizations. A must-read for students and professionals in social work, this important work introduces a unique Task-Centered Case Management Model built around the unifying principles of the profession—person-in-environment, strengths-based work, and ecological perspective. Over twenty case studies by case managers and professionals offer innovative practice insights, illustrating the practice roles and responsibilities of today's case managers and the realities of conducting case management in today’s growing, exciting, and challenging field.

This social work book is the first of its kind, describing practical steps that social workers can take to shape and influence both policy and politics. It prepares social workers and social work students to impact political action and subsequent policy, with a detailed real-world framework for turning ideas into concrete goals and strategies for effecting change. Tracing the roots of social work in response to systemic social inequality, it clearly relates the tenets of social work to the challenges and opportunities of modern social change. The book identifies the core domains of political social work, including engaging individuals and communities in voting, influencing policy agendas, and seeking and holding elected office. Chapters elaborate on the necessary skills for political social work, featuring discussion, examples, and critical thinking exercises in such vital areas as: Power, empowerment, and conflict: engaging effectively with power in political settings. Getting on the agenda: assessing the political context and developing political strategy. Planning the political intervention: advocacy and electoral campaigns. Empowering voters Persuasive political communication. Budgeting and allocating resources. Evaluating political social work efforts. Making ethical decisions in political social work. Political Social Work is a potent reference for social work professionals, practitioners, and students seeking core political knowledge and skills to practically advance their work. For specialists and generalists alike, it solidifies political action as vital for the evolution of the field.

This practical guide provides the knowledge and skills social workers need when navigating the complex health care environment, while having to continuously adapt to change. Substantially revised and updated, the fourth edition delivers a wealth of new information reflecting the rapidly evolving health care landscape. Full of practice-oriented advice, it encompasses all aspects of professional health care social work in the U.S. health care system, across all key settings. Throughout the fourth edition there is a strong emphasis on the importance of developing best practices that are evidence-based, culturally-sensitive, supportive, and ethically accountable. The book is also a call to action for social workers, who must not only be therapeutically effective but also professionally competitive with other health care providers offering similar services. Each chapter contains professional profiles in diverse practice areas along with a glossary, reflective questions, and relevant websites. New to the Fourth Edition: Major updates on all recent changes in health care practice and the ACA and the role of the health care social worker, including an increased emphasis on the role of social justice Updated information related to the NASW Code of Ethics, including use of technology and evaluation Increased emphasis on Evidence-Based Practice throughout Updated with the different roles of social workers, including medical social work in the military, VA hospitals and clinics, and advocacy for those who are serving or have served New sections on behavioral health and integrative practice, telehealth, Institutional Review Boards (IRBs), social work practice in emergency departments, and home health, intimate partner/domestic violence, mandated reporting, and duty to protect/duty to warn Major changes to health and mental health assessment, including updated DSM-5 and WHO assessments Examining ethical dilemmas, including vaccinations and new sections on pain and spirituality Completely rewritten content on prevention, health, and wellness coaching Key Features: Encompasses all aspects of professional health care social work in the U.S. health care system, across key settings and patient populations Highlights the need for more organizational and leadership knowledge Provides tools for adapting to all major changes in health care with updated roles and functions Includes a wealth of advice through professional profiles Supplementary material for instructors includes PowerPoints and an Instructor’s Manual with sample syllabus, course-related CSWE accreditation suggestions, classroom activities, and a test bank for each chapter

Based upon George Ritzer's McDonaldization of Society thesis and incorporating aspects of social theory, this book examines the introduction of care management to social work practice. Donna Dustin analyzes care management as an example of the managerial application of efficiency, calculability, predictability and control to social work practice. These principles, put to good use in organizations that produce tangible outputs at a profit, are being increasingly applied in non-profit public sector organizations where the outcomes require intangibles such as professional relationships. The author examines whether the McDonaldization process heightens dilemmas such as cost versus rights for professionals working in the social services. Using social theory to frame her research with care managers and their managers in the UK, the author examines the day-to-day implications of care management for social work practice and questions whether the construction of service users as customers contributes to empowering practice. The book's in-depth analysis of the policy background, implementation and practice of care management will resonate with social workers in other national contexts, such as the US, where the care management model has been introduced.

The issues of poverty, inequality, racial injustice, and climate change have never been more pressing or paralyzing. Current approaches to social change, which rely on linear thinking and traditional power dynamics to 'solve' social problems, are not helping. In fact, they may only beentrenching the status quo.Systemic social challenges produce bewildering results when we try to solve them due to their complexity, scale, and depth. While strategies to tackle complexity and scale have received significant attention and investment, challenges that arise from deeply-held beliefs, values, and assumptions thatno longer serve us well have been largely overlooked. This book draws on stories of committed social changemakers to uncover a set of principles and practices for social change that dramatically depart from the industrial approach. Rather than delivering solutions or being lured by grander visionsof 'systems change', these principles and practices focus on the process of change itself. Simple yet profound, these stories distil a timely set of lessons for leaders, scholars, and policymakers on how connection, context, and power sit at the heart of the change process, ensuring broader agencyfor people and communities while building social systems that are responsive in a rapidly-changing world.