Today's healthcare supervisors are continually faced with smaller budgets, fewer workers, and greater responsibilities. The seventh edition of Umiker's Management Skills for the New Health Care Supervisor continues to provide valuable information for future healthcare managers and supervisors who must address these challenges daily. Written primarily for those who have little to no management training, Umiker's offers practical suggestions for improving effectiveness, both as a supervisor and as an organization. Ideal for students in undergraduate, community, and career college programs, author Charles R. McConnell maintains Dr. William Umiker's clear, jargon-free writing style.

Management Skills for the New Health Care Supervisor, Third Editionincludes new chapters on customer service, managed care, safety and control of violence, rewards and recognition, and succession planning, all of which are new and compelling issues for health care supervisors. Women as supervisors and legal issues for supervisors are also growing topics that have been added to the new edition. This book sets itself apart from other texts on health care supervision in that it is a practical hands-on, how-to handbook. For the first time, a comprehensive Instructor's Guide is available with the new edition. This guide provides case studies, role playing exercises and pages that can be used as handouts.

Todays healthcare supervisors are continuously faced with smaller budgets, fewer workers, greater responsibilities and time pressure. The all new Fifth Edition of Umikers Management Skills for the New Health Care Supervisor continues to provide valuable information for future health care managers and supervisors who must address these challenges daily. Written primarily for those who have little to no management training, Umikers offers practical suggestions for improving effectiveness both as a supervisor and as an organization. Ideal for students in junior undergraduate, community, and career college programs, author Charles McConnell maintains Bill Umikers clear, jargon-free writing style.

The Fifth Edition of Umiker's Management Skills for the New Health Care Supervisor addresses continually changing circumstances in which Supervisors are faced with including smaller budgets, fewer workers, greater responsibilities and time pressure. This title provides valuable information needed for successful managers and staff. Written primarily for those who have little to no management training, this title offers practical suggestions for improving effectiveness both as a Supervisor and organization as a whole.

Written for those who have little or no management training, Umiker’s Management Skills for the New Health Care Supervisor comprehensively covers what the new health care supervisor will need to know to be successful in their career. Through real world cases studies, readers gain insight into a supervisor’s day-to-day interactions with patients, colleagues, outside stakeholders, and their employees. Updated throughout to cover the many ongoing challenges of the COVID-19 pandemic on healthcare supervisors and managers, the new Eighth Edition offers an all-new chapter on ethics in the workplace; new materials on the aging workforce and women in health care; virtual meeting, remote jobs, and working from home; different types of mentorships, the increase in importance of value-based care, sexual harassment and the METOO movement; and much more.

Management Skills for the New Health Care Supervisor, Fourth Edition has been thoroughly updated with new issues in each of the six sections. the new edition includes chapter objectives, study questions and cases. This revision of a classic text on health care supervision is a hands-on, how-to handbook and is deal for someone assuming a new role as supervisor.

The fifth edition of this best-seller is packed with proven hands-on strategies, techniques, and tools to build and reinforce your management skills and meet the perpetual challenges health care super

Nothing is more predictive of the viability and success of a health care organization than its leadership. Learn the skills this market demands and get the tools to master them with Becoming an Effective Health Care Manager. Built on sound business and health services management theories, and viewed through the lens of emotional intelligence and the author's years of direct experience, this book actively teaches both students and practitioners the relational, operational, and analytical skills that are necessary--and surprisingly rare--in today's health care management arena. Dramatically increase productivity and employee commitment and place yourself ahead of the pack by honing these financial and organizational management skills: motivation communication delegation counseling strategic planning personnel management staff coaching time and stress management teamwork conflict management interviewing budgeting resource management Each chapter is like a mini-workshop in each skill set, featuring learner-friendly objectives, self-assessment tools, case studies, real-world individual and small-group exercises, and review questions. As a health care supervisor, you can improve your own leadership skills or mold exceptional leaders and managers among your staff using this highly practical guide in workshops and continuing education seminars. Undergraduate and graduate students in health and nursing administration can learn essential skills that have been glaringly absent from curricula. Get Becoming an Effective Health Care Manager and help yourself or your students along the journey of becoming and then being an effective leader.

Skills for New Managers will include hands-on information on the following key topics: hiring new employees by asking the right questions; delegating work efficiently; dealing with the stress that comes with a management position; communicating effectively with your employees; how to master mentoring, leadership, and coaching styles. These books will be rich in practical techniques and examples, each book will supply specific answers to problems that managers will face throughout their careers. Skills for New Managers will detail specific techniques and strategies that managers can use to smooth their way into a management position, from hiring to delegating. The series will also continue its user-friendly, icon-rich format, which is designed to be easily digested for managers at all levels of the organizational hierarchy. Books in the series will also feature short, snappy chapters, bulleted lists, checklists and definition of terms as well as summaries at the end of every chapter.

This concise, reader-friendly, introductory healthcare management text covers a wide variety of healthcare settings, from hospitals to nursing homes and clinics. Filled with examples to engage the reader’s imagination, the important issues in healthcare management, such as ethics, cost management, strategic planning and marketing, information technology, and human resources, are all thoroughly covered.