An incredible ability awaits managers who practice Theory of Constraints (TOC) techniques: they can take a problem, look beyond the less important details, and directly identify the source of trouble. They've been known to promptly resolve perplexing matters - while the uninformed remain stuck.So many more managers could gain the benefit of TOC thi

The Top 50 Management Dilemmas provides help on the most common hurdles that managers face. It will help you understand every situation better so you know exactly what to do, fast. Whatever your challenge – an individual, your team, external clients, conflict, change or power – you’ll discover how to: Get things done quicker, better and right – quickly understand what you need to do to get the best results Develop stronger relationships – get the best from others, manage your team better and transform your dealings with clients Build your problem-solving toolkit – avoid getting stuck and develop a powerful set of skills Boost your reputation - be known as an adaptable, flexible and forward-thinking manager who always delivers The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

An incredible ability awaits managers who practice Theory of Constraints (TOC) techniques: they can take a problem, look beyond the less important details, and directly identify the source of trouble. They've been known to promptly resolve perplexing matters - while the uninformed remain stuck.So many more managers could gain the benefit of TOC thi

Here's an all-new presentation of the most powerful, thoroughly tested, and widely used tool ever designed for improving human effectiveness and developing sound leadership. For more than 25 years millions of people have been using the Grid framework to achieve optimum organizational and personal productivity. Built on the foundations of Blake and Mouton's best-selling management classic 'The Managerial Grid' (more than 2 million copies in print!) this new book employs dynamic literary action - characters, dialogue, storyline - to fuse Grid theory with workplace reality. It gives you a front row seat to observe, react to, and, therefore more clearly comprehend and successfully apply proven Grid solutions. You almost become a cast member in this 'management drama' as the employees of the company Celarmco interact with their colleagues, subordinates, and bosses. You witness the delicate dynamics of managerial and personal behavior as these characters project and respond to Grid styles that reflect various degrees of concern for performance and people. But make no mistake. This completely new version contains the same descriptions, definitions and explanations of the Grid framework that is improving human relations and increasing productivity in 37 corporations worldwide. Still covered are the major approaches for managing work and people (9,1; 1,9; 9,9; etc); solving conflict; handling organizational change; and developing strong leadership. If you are familiar with Grid concepts, the real-life scenarios in this book will give you fresh new insights into applying them. If this is your first exposure to the Grid, you will discover a valuable, effective system for better understanding 'what makes a person tick'. 'Leadership Dilemmas - Grid Solutions' is a classic management text for all the right reasons - it's sound, it's practical, it's understandable and widely applicable. It clearly shows that leadership and managerial excellence can be learned - and it shows how!

This exciting new text engages with the issue of ethical dilemmas encountered in different organizations. Rather than exploring the definition of ethical conduct, this book focuses on the way in which the process of organization produces dilemmas of ethical behaviour. Using illustrative accounts from corporate settings as a basis, the book explores

In the midst of the most severe recession for 80 years there is little need to argue that organizations are beset by dilemmas and paradoxes. Confidence in prevailing business models and in the underlying assumptions underpinning business decisions over many decades has now been shaken. But it is not enough to rail against arrogance and greed. Within their own (flawed) assumptions bankers and corporate leaders were acting rationally. A major reason for the failure to anticipate and warn is that observers of organizations usually tend to view organizations in terms similar to those employed by the people who run them: as rational, sensible and objective, whereas, in fact, they are usually confused and confusing, paradoxical and contradictory entities. Paradox is at the heart of how organizations work (or don’t work) yet the phenomenon has been strangely unstudied. In an age of crisis and uncertainty, dilemmas and paradoxes are especially evident and prevalent. The fascination and the promise of paradox is that there is also a sense that there is a hidden truth entwined within the opposites. This we contend is a challenge for leaders. The ultimate responsibility of leadership is to make sense of these and to handle them in a competent manner. This demands a new mode of leadership. The management of dilemma and paradox it is contended, the essence of leadership today. Paradoxical forces provide a dynamism which, although often experienced as potentially threatening, discomforting and negative can also be exciting, promising and positive. "The assumption that organizations are rational entities is challenged every day in the work environment by a rich reality of asymmetries between conflicting forces, complexity, hidden intentions and paradoxes. Anyone wanting to understand the real forces that govern organizations should read this book. A must read for modern leaders who have the intellectual honesty to lead organisations with open eyes and not with the over simplifications and clichés of the past"--Giovanni Ghisetti, Director Business Transformation, Coca Cola Enterprises Europe "Storey and Salaman’s description of the paradoxes which characterise leadership today is hauntingly accurate. Their intelligent optimism that those dilemmas can be met is as encouraging as it is challenging for those of us who have to do just that. Having read the insights in this book I now understand how their business advice was always so pertinent".--Andy Street, Managing Director of John Lewis

This is a thematic examination of the most influential ideas and writings on leadership. The text creates order from the chaos of leadership literature, and its structure, style and original approach encourages reader reflection.

Drawing on their experience as teachers and social workers, the authors introduce students to the complex skills necessary for effective management in human service administration. In this textbook, they present actual problems through concise case studies with study-guide questions for discussion. The illustrative case studies cover a broad range of situations and dilemmas that a human services student can expect to encounter as an administrator ñ from sexual harassment to ethical concerns. By focusing on human service agencies, the authors fill a gap in social work literature for administration, planning, and management students.

Observing how business management is obsessed with analysis and numbers, Dealing with Dilemmas shows there is an entire class of problems that cannot be solved by analysis: business dilemmas. Dilemmas, representing a large part of strategic decision-making, require the opposite approach of analysis; synthesis. Dealing with Dilemmas shows how popular performance management methodologies can be used in new and previously unexplored ways. It authoritatively shows you how your business can move forward strategically in ways previously impossible. Shows dangers in current thinking around analytics and performance management Includes practical case examples and interviews with C-level executives and government officials world-wide, both in commercial enterprise and public sector Makes the most nebulous of management processes, strategy formulation, insightful and links it tightly to strategy execution and performance management. Filled with case studies and examples, this book reveals how your business can start solving dilemmas and move forward strategically.