Public enterprises remain the most dominant medium of service provision in both developing and developed countries. During the 1990s and early 2000s, the outcry about poor performance of public enterprises was overwhelming. Nobody at that time and even now has managed to design a ‘blue print’ solution. And yet, the fact that service provision through public enterprises is here to stay is the blunt truth. In Making Public Enterprises Work - From Despair to Promise: A Turn Around Account, Dr. William Muhairwe, the Managing Director of National Water and Sewerage Corporation of Uganda, discusses the approaches used to turnaround an under-performing state enterprise into a remarkable success story. Drawing on decades of experience, taming ‘struggling’ institutions, Dr. Muhairwe enumerates practical steps taken to make a significant difference in service delivery, for the benefit of any form of enterprise. Combined with facts, simplicity and fun, this book presents a unique account of methods used for constructive engagement and dialogue with donors, government officials, workers, suppliers and, indeed, the public/customers. All chapters are interspersed with tested lessons that any enterprise can benchmark to address its service delivery challenges. It is a great handbook for those involved in re-engineering their businesses. Making Public Enterprises Work contains unique home-grown turnaround reform steps that can help to revamp under-performing enterprises. It is the first book to demonstrate that performance contracts combined with incentives can work wonders in public enterprises. The book discusses how incentive rewards can spread to all levels of staff and encourage wholesome teamwork. It also looks at how enterprises can work without industrial unrest in very difficult conditions. In addition the book demonstrates how public enterprises that have been listed for privatisation can provide alternative restructuring steps. Click here to read and share material related to this title on the IWA WaterWiki.

Sustaining High Performing Public Enterprises presents steps taken by National Water and Sewerage Corporation of Uganda, a typical public enterprise, to sustain a high performance momentum after over 15 years of successful utility reforms. Specifically, the author pinpoints key achievements during the period 2013–2018 including growth in geographical coverage from 23 to 240 towns, increase in connections from 310,000 to about 600,000; revenues growing more than three times and network growth improving from 80kms per year to over 2000kms per year. The concept of new public management (NPM) is used to set the scene for a case description of various initiatives and innovations implemented. A balanced scorecard framework is used to characterize the various activities. The book highlights a shift from over-emphasis on positive cash-flows alone to a balanced approach to ‘water for all’ citizens. The need to balance technical work and political aspirations is highlighted. Also featured is the nexus between utility operations and environmental protection to ensure sustainable water supply. The cardinal role of aligning staff needs to organizational needs and working for win-win solutions is also highlighted. Sustaining High Performing Public Enterprises presents strong lessons and conclusions for utility leaders and policy makers intending to reform their utilities to create value for citizens. It is also of value to academicians and researchers for scholarly studies in water and sanitation governance and management.

Deeper Insight into Nigeria's Public Administration is a collection of a wider range of Public Administration topics to which scholars and authors have devoted attention in recent time. Here is a lucidly written and presented book, which selective scholars, researchers and readers would find indispensably useful to procure for personal and institutional librarians.

List of Tables and Figures; List of Acronyms; Acknowledgements; Introduction: Thinking Big Again; Chapter 1: From Crisis Ideology to the Division of Innovative Labour; Chapter 2: Technology, Innovation and Growth; Chapter 3: Risk-Taking State: From 'De-risking' to 'Bring It On!'; Chapter 4: The US Entrepreneurial State; Chapter 5: The State behind the iPhone; Chapter 6: Pushing vs. Nudging the Green Industrial Revolution; Chapter 7: Wind and Solar Power: Government Success Stories and Technology in Crisis; Chapter 8: Risks and Rewards: From Rotten Apples to Symbiotic Ecosystems; Chapter 9: So.

Privatization has been one of the most important elements of public policy in the last decade and there have been massive transfers of ownership from the public to the private sector on a national and international level. This book combines thematic papers with country case studies to discuss the mechanisms which have enabled this to occur, and to assess privatization's mixed achievements. The authors, international academics, practitioners and consultants and the process of privatization is discussed in East Germany, Nigeria, Pakistan, Guyana, Sri Lanka, Trinidad and Tobago, and Great Britain.

This book presents a comprehensive survey of the Indian Economy in terms of GDP growth, savings, investment and developments in various sectors such as agriculture, industry and services. A contradiction observed in India is that while the reform process has resulted in boosting GDP growth, it has failed to yield acceleration in the process of poverty reduction and growth of employment.

This collection of papers explains how knowledge and capacity development can contribute to improved, effective water management with a digest of lessons learned in the areas of development of tools and techniques, field applications and evaluation. The authors are prominent practitioners, capacity builders and academics within the water and capacity development sectors. Capacity Development for Improved Water Management starts with an introduction and overview of progress and challenges in knowledge and capacity development in the water sector. The next part presents tools and techniques that are being used in knowledge and capacity development in response to the prevailing challenges in the water sector, and a review of experience with capacity change in other sectors. In the third part a number of cases are presented that cover knowledge and capacity development experiences in the water resources and water services sectors. This part also presents experiences on water education for children and on developing gender equity. The fourth part provides experiences with the monitoring and evaluation of knowledge and capacity building.

Whereas the global water community may have reached consensus on the need for water providers to operate on the basis of commercial principles, staff of water utilities are faced with the challenge of implementing these principles in their everyday work. In the everyday domain, these principles appear to directly conflict with the mandate of water operators to provide water services to all. Moreover, the socio-political, economic and bio-physical context in which these water operate may be ill-suited to implement commercialization. In pursuing commercialization these operators adapt, reinterpret, modify, deflect, alter or betray the original principles of commercialization during implementation. This research takes inspiration from the rich literature on policy implementation and policy translation, which argues that policy models need to be transformed and modified if they are to be successfully adopted or implemented. This research analyzes the alterations visible in the daily implementation of commercial models of water provisioning and, in doing so, present a better understanding of how water operators implement policy prescriptions of commercialization in practice. Based on the analysis of the adaptations and (re)interpretations of the implemented model of commercialization in the different cases, this thesis argues that a new way of speaking about commercialization should be developed.