This exciting volume explores the role of technical services functions and organizational structure as forces in the library change process. It provides practical information to help administrators make decisions about how their libraries are organized and managed. As libraries change in many ways--organizational structure, design of jobs, managerial philosophy, responsibilities of professionals, and the impact of automation--librarians in technical services, administrators, and personnel officers--need guidance in meeting the new challenges in order to continue providing thorough efficient services. Professionals from a variety of library environments address the pertinent issues of automation, personnel matters, education, management techniques, and the role of technical services within the total library community.

Libraries are experiencing major changes concerning the role of technical services. Technical services librarians also are being challenged about their relevance and role, sometimes revealed by a lack of understanding of the contribution technical services librarians make to building and curating library and archival collections. The threats are real: relocation from central facilities, the dramatic shift to electronic resources, budgetary constraints, and outsourced processing. As a result, technical services departments are reinventing themselves to respond to these and similar challenges while embracing innovative methods and opportunities to advance librarianship in the twenty-first century. Library Technical Services provides case studies that highlight difficult realities, yet embrace exciting opportunities, such as space reclamation, evolving vendor partnerships, metadata, retraining and managing personnel, special collections, and distance education. Written for catalog and metadata librarians and managers of technical services units, this book will inspire and provide practical advice and examples for solving issues many libraries are facing today.

Prologue : the power of a lean transformation -- Strategy one. Recognize that service performance is the key to customer retention -- Strategy two. Transform your change-resistant culture -- Strategy three. Understand how delivery service chains drive your library's performance -- Strategy four. Align your performance metrics with your delivery service chains -- Strategy five. Transform your new book delivery service chain -- Strategy six. Transform your customer holds/reserves delivery chain of service -- Strategy seven. Transform your cost control philosophy to a lean service improvement philosophy -- Strategy eight. Transform your overall library service performance metrics -- Strategy nine. Transform your digital research delivery service chain -- Strategy ten. Transform your delivery service chain from a "push" to a "pull" philosophy -- Strategy eleven. Think lean before the concrete is poured -- Afterword : lean continuous improvement -- Appendix : more lean tools.

Library Management Is Not A New Concept. Evolved With The Inception Of Libraries, Its Original Concept, That Lacked Systematic Procedures And Scientific Application, Has Underwent A Remarkable Change To Cope Up With The Present Era Of Advanced Information Technology Which Demands Of Efficient System And Speedy Service. Telecommunication And Computers Have Given A New Face To Libraries And Its Services.In The Present Book, Library Management, Attempts Have Been To Include All The Latest Informations Related To Library Systems, Procedures, Automation And Various Activities Of The Libraries Which Affect The Readers Service. The Book Is Divided Into Two Volumes Vol. I: Operational (Organisational) Management, Vol. Ii: Personal And Financial Management. In Addition, An Account Of Library Routines And Records Has Been Given In Order To Apprise The Readers Of The Public, Academic And Special Libraries.

Provides library managers with the essential information they need to adapt to a whole new set of management issues in the technologically advanced environment.

By showcasing the work of technical services, and the ground-breaking changes they have encountered, this edited collection provides readers with an opportunity to re-assess the opportunities and challenges for library administration, and to understand how libraries should be managed in the future.

This book follows the author's successful Innovative Redesigns and Reorganizations of Library Technical Services, with even more case studies and surveys. As before, it focuses on ways that technical services departments in libraries are meeting the challenges of new formats, new work duties, and changing jobs in the wake of less money and a decreasing job force. Bradford Eden's international cast of contributors represent the best in practice; and topics cover such essentials as the impact of computers and technology on workflow enhancement (particularly Web 2.0), changing staff roles, and communications challenges. All in all, a plethora of new ideas for tech services heads and staff in libraries and larger organizational institutions determined to maintain the relevance of their department.

This revolutionary introduction to library management is the first conceived in and written for a digital age. Julie Todaro, one of America’s leading management experts, posits a new paradigm for planning, administering, and assessing library services. She explains each facet of administering both “old” (physical) and “new” (virtual) libraries. Library Management for the Digital Age covers hierarchies, policies, communication, working relationships, facilities, human resources, settings, customer services, budgeting, emergency management, appendixes including model positions descriptions, interview questions, evaluation forms, and other necessary management tools. Each chapter concludes with an illustration of the old-to-new paradigm shift in that particular aspect of management as well as concise case studies that illustrate the real-world nature of the shift and discussion questions to facilitate active learning. A platinum-quality editorial board comprised of both LIS faculty and expert library managers has reviewed this book in order to ensure authority.

Inherent Strategies in Library Management describes general and specific strategies for libraries based on core library values, and does so through concrete research. Many strategic management books for libraries introduce concepts of business management to the library world, but often neglect traditional library culture and core values. This book reexamines management through the lens of libraries themselves, rather than relying on strategies borrowed from the business world, in an attempt to bring to light the factors and decision-making processes behind how librarians have run their libraries over the past fifty decades. In other words, their decisions can be regarded as inherent management, born naturally from the core foundations, considerations, and operations of libraries. In addition, this book investigates the broad influences of business management theories on libraries, including a discussion on the advantages and disadvantages of their use. - Presents management strategies for libraries based on core library values - Provides detailed analysis on the effects of business management theories on libraries - Lays down the fundamental rules for managing libraries - Explains various management analysis methods - Bridges the gap between library core values and business efficiency

This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.