Given widespread media attention to issues of crime and its prevention, police heroism, and new modes of police-community involvements, this international collection is timely. It is unique in examining ways in which police and citizens communicate across a range of contexts and problem areas. While much attention is afforded the critical roles of communication by police agencies, there has been little recourse to communication science and its theories. Likewise, the latter has not, until recently, concerned itself with analyzing police-citizen interactions. This volume examines the character of such encounters, forging new theoretical frameworks having implications for practice in many instances. Topics include media portrayals of law enforcement, communication and new technologies within police culture, domestic violence, hate crimes, stalking, sexual abuse, and hostage negotiations. This book should be relevant not only to a range of social sciences besides Communication scholars and students, but also to practitioners working in the field.

The Rowman & Littlefield Handbook of Policing, Communication, and Society brings together well-regarded academics and experienced practitioners to explore how communication intersects with policing in areas such as cop-culture, race and ethnicity, terrorism and hate crimes, social media, police reform, crowd violence, and many more. By combining research and theory in criminology, psychology, and communication, this handbook provides a foundation for identifying and understanding many of the issues that challenge police and the public in today’s society. It is an important and comprehensive analysis of the enormous changes in the roles of gender in society, digital technology, social media, and organizational structures have impacted policing and public perceptions about law enforcement.

This book is intended for police officers who want to improve their communication skills in the context of implementing the goals and objectives of community policing. The first chapter discusses basic communication principles that explain how a message is sent and received. It examines the content and relational message components, communication context, verbal and nonverbal codes, channel, and feedback. Chapter 2 is designed to improve an officer's interpersonal communication, as community policing increases the number of interactions between an officer and the community. Chapter 3 considers the dynamics of work groups. Step-by-step instructions are provided for planning and leading a small, task-oriented group meeting. Chapter 4 focuses on public speaking, as it teaches officers how to prepare and deliver a talk before a group; and Chapter 5 instructs officers in how to prepare for and lead a community meeting. Topics cover selecting a presentation format, planning the details of your meeting, and dealing with a hostile audience. Remaining chapters focus on creative problem-solving techniques, ways to convince others to support a creative solution and become involved in an action plan for change, and ways to publicize a program through the media and other means.

"This is a book about communication--the process of relating to other human beings--in the context of law enforcement professions. Nearly all law enforcement professionals have in common the need to achieve success in interpersonal communication. No matter how skillful and intelligent they may become, their effectiveness is severely limited if they have not developed good communication skills. Effective communication will not solve all problems, but few problems can be handled effectively without adequate communication." - Preface.

Hu and Lovrich introduce the "electronic community-oriented policing (E-COP)," concept to explore how social media can impact police strategies on improving and maintaining police-public relation. Using empirical evidence and theoretical foundations, this book demonstrates the importance of this timely refinement to traditional community-oriented policing strategies as we move further into the twentieth century. E-COP represents a systematic approach to policing that applies knowledge derived from theories of individual behavior, social behavior, and mass communication dynamics to contemporary policing practice. This book would be of interest to policing researchers, scholars, and students as well as police practitioners wishing to improve their use of social media resources to connect to the public they serve in the digital age.

This book addresses conceptual and practical issues pertinent to the creation and realization of social media strategies within law enforcement agencies. The book provides readers with practical methods, frameworks, and structures for understanding social media discourses within the operational remit of police forces and first responders in communities and areas of concern. This title - bridging the gap in social media and policing literature - explores and explains the role social media can play as a communication, investigation, and direct engagement tool. It is authored by a rich mix of global contributors from across the landscape of academia, policing and experts in government policy and private industry. Presents an applied look into social media strategies within law enforcement; Explores the latest developments in social media as it relates to community policing and cultural intelligence; Includes contributions and case studies from global leaders in academia, industry, and government.

Arresting Communication: The Academy Edition was written by Lt. Jim Glennon a 30 year law enforcement veteran who also taught at a Police Academy for 12 years. The book can be used by academies as a blueprint for training as well as by recruit officers looking for the tools necessary to communicate effectively during any type of interaction. It includes subjects such as: body language, proxemics, detecting deception, how to get confessions, developing rapport, avoiding citizen complaints, and understanding the fundamental needs of the Human Animal. In addition, the book advises those entering the profession on how to make it through the Academy as well as the subsequent Probation Period that follows graduation and employment.

A must-have guide for all law enforcement personnel, this state-of-the-art book helps develop and sharpen the verbal skills so important to modern police work. Based on actual situations that bring the realities of the profession to life, it focuses on the challenges faced by today's community police officers, and offers practical and often lifesaving instruction in a wide range of communication skills.KEY TOPICS: Begins each chapter with theory and quickly moves to real-life applications, with many examples of dialogue (both effective and ineffective) between officers and citizens. Covers such skills as interviewing, notetaking, conflict resolution, problem-solving, dealing with handicapped persons, coping with job-related stress, domestic violence, sensitivity and diversity issues, assertiveness, use of authority, sexual harassment, and more. Emphasizes officer safety and shows how effective communication skills can defuse an explosive situation. Features real-world policing scenarios throughout, and helps readers learn to recognize and handle the kinds of manipulative ploys often used by persons who are breaking the law so that they can perform their jobs more effectively and with a higher degree of safety. MARKET: For recruits, veteran police officers, and others in the criminal justice profession.

This book provides an overview of police-community relations. First, this book examines elderly people and some of their concerns. To best serve the public, the police must understand the concerns of the public. Second, this book discusses various criminal theories and their limitations. Theories are effective for understanding problems and for solving the problems. However, every theory has a limitation. Third, this book discusses ethical systems and police department orientations, which are used to judge good police officer behavior. Fourth, this book discusses communication, deviance, and dealing with disadvantaged individuals. Fifth, this book discusses hot spots, crime prevention through environmental design, community policing, and community intervention. Finally, this book discusses how to estimate the implementation of a police-community relations program and provides several examples of how to evaluate a program via academic research.