This book aims to make leading edge ideas more accessible. For quick reference, the Glossary includes an A-Z of key management thinkers with details of their main ideas and publications.

Behind every great executive decision lies a smart question. Ask yourself this . Faced with a new budget or strategic choice, a potential employee or a client negotiation, a bright idea or an intractable problem, what questions do you need to ask? To test the projections, tackle the cause of problems, to make the right decision - the answer is simple. Ask the right question. Managers are all too often expected to lead with answers; to approach any situation armed with a company procedure or an off-the-shelf solution, but in an uncertain world, the right question is worth a world of standard answers. Asking the right question is the first step to understanding a business situation, and the first step to finding the right answer. Key Management Questions is your practical guide to intelligent management analysis and inquiry. It sets out searching questions to ask of your business, your colleagues and yourself - from shaping strategies to persuading people - and tells you where to find many of the answers. With this book you can make who, what, where, how andwhy your most effective business tools. In this practical guide Tom Lambert will help you to ask smarter business questions, of yourself, your business, your colleagues and your business partners, and across a full range of business challenges. Who are our most profitable customers? Who are our weakest competitors? What kind of managers do we need? Is this choice the best use of our resources? How long is the payback period? Discover the art of good questioning, and learn smart questions to ask about: Vision and mission People, purpose and performance Collaboration and culture Strategy and leadership Solving business problems Making business choices Finance and business performance Markets, selling and marketing Influence and persuasion Technology and e-business Change and transformation Learning and development Choosing and using consultantsThe answers that you find will take you closer to the real drivers of your business.

This best selling management book is a true classic. If you want to be a model manager, keep this new, even better 3rd edition close at hand. Key Management Models has the winning combination of brevity and clarity, giving you short, practical overviews of the top classic and cutting edge management models in an easy-to-use, ready reference format. Whether you want to remind yourself about models you’ve already come across, or want to find new ones, you’ll find yourself referring back to it again and again. It's the essential guide to all the management models you’ll ever need to know about. Includes the classic and essential management models from the previous editions. Thoroughly updated to include cutting edge new models. Two-colour illustrations and case studies throughout. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

Discover everything you need to know to improve your management skills, and understand key management and business theories with this unique graphic guide. Combining clear, jargon-free language and bold, eye-catching graphics, How Management Works is a definitive and user-friendly guide to all aspects of organizational management. Learn whether it is more e­ffective to lead through influence or control? Is delegation the key to productivity and how do you deal with di­fferent personalities? Drawing on the latest theories and practices - and packed with graphics and diagrams that demystify complex management concepts - this book explains everything you need to know to build your management skills and get the very best out of your team. It is essential reading if you are an established or aspiring manager, or are studying a course in business or management. Much more than a standard business-management or self-help book, How Management Works shows you what other titles only tell you, combining solid reference with no-nonsense advice. It is the perfect primer for anyone looking to start their own business, become a more effective leader, or simply learn more about the world of business and management.

In this concise book, feminist thought is made accessible and relevant to both students and management practitioners. An empowering introduction to an often-overlooked key idea, this book illuminates how feminist thinking can liberate our understanding of work and management. Feminism: A Key Idea for Business and Society boldly challenges assumptions about both feminism and business. It offers a primer on feminism for business and explains feminist interventions including adding women’s voices, pushing for equality, and practicing feminist values to make businesses more successful and more just. It analyzes the obstacles organizations and individuals face in their efforts to address gender inequality, and demonstrates how feminist interventions have changed the terms of business conversations around topics such as defining work, centering the economy around care, how jobs work and wages are gendered, violence in the workplace, horizontal and peer-to-peer organizational structures that don’t depend on dominance, enlightened leadership models, and power. As this book demonstrates, feminism has already had a profound impact on business, with many of its key tenets incorporated into business thinking. As one of the first books to offer feminist insights and critiques of business to the practicing manager, business student, and non-academic, this book offers a fresh, positive vision that is remarkably relevant.

This book explains how to resolve every challenge faced on a day-to-day basis in your business by presenting an unbeatable inventory of proven problem solving tools and techniques to help you tackle your toughest business dilemmas effectively. You will learn how to: Overcome any business challenge with robust logic and structure How to break down problems and make your workload lighter Deliver the ‘killer’ recommendations Discover how to successfully implement change in people and organisations How to keep yourself, your team, and your stakeholders happy How to use an effective hypothesis-driven approach to problem solving Using case studies, a ‘best practice example’ and at least one figurative table or figure, every dilemma is bought to life equipping you with the very best tools to confront any problem your business may face. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

Key Management Models You;ve heard of CRM, just-in-time and SWOT. How about the Deming cycle, parenting advantage or sociotechnical organisations? But do you know how to use them in your business? Key Management Models takes the reader through each of these essential management tools in a clear, structured and practical way. It provides comprehensive coverage of the main tools, and of the models developed by the Gods of Management thinking: Belbin, Handy, Kotter and Mintzberg. Key Management Ratios If you have mastered the models then management ratios should be next on your agenda. Ratios provide management with targets and standards for thier organisation. They direct businesses towards the most beneficial long-term strategies, as well as towards effective decision making. Key Management Ratios enables managers of different functions to work together towards achieivng business goals. Management models and rations - love them or hate them, they're at the heart of management thinking and these 2 highly visual and practical books will ensure you are up to scratch and using these tools and practises to your best advantage.

Good Strategy/Bad Strategy clarifies the muddled thinking underlying too many strategies and provides a clear way to create and implement a powerful action-oriented strategy for the real world. Developing and implementing a strategy is the central task of a leader. A good strategy is a specific and coherent response to—and approach for—overcoming the obstacles to progress. A good strategy works by harnessing and applying power where it will have the greatest effect. Yet, Rumelt shows that there has been a growing and unfortunate tendency to equate Mom-and-apple-pie values, fluffy packages of buzzwords, motivational slogans, and financial goals with “strategy.” In Good Strategy/Bad Strategy, he debunks these elements of “bad strategy” and awakens an understanding of the power of a “good strategy.” He introduces nine sources of power—ranging from using leverage to effectively focusing on growth—that are eye-opening yet pragmatic tools that can easily be put to work on Monday morning, and uses fascinating examples from business, nonprofit, and military affairs to bring its original and pragmatic ideas to life. The detailed examples range from Apple to General Motors, from the two Iraq wars to Afghanistan, from a small local market to Wal-Mart, from Nvidia to Silicon Graphics, from the Getty Trust to the Los Angeles Unified School District, from Cisco Systems to Paccar, and from Global Crossing to the 2007–08 financial crisis. Reflecting an astonishing grasp and integration of economics, finance, technology, history, and the brilliance and foibles of the human character, Good Strategy/Bad Strategy stems from Rumelt’s decades of digging beyond the superficial to address hard questions with honesty and integrity.