Strategic Issues Management explores the strategic planning options that organizations can employ to address crucial public policy issues, engage in collaborative decision making, get the organization′s "house" in order, engage in tough defense and smart offense, and monitor opinion changes that affect public policy. In this fully updated Second Edition, authors Robert L. Heath and Michael J. Palenchar offer practical, actionable guidance that readers can apply to organizations from large Fortune 500 companies to nongovernmental organizations and start-up high tech companies. Features Includes a NEW chapter on brand equity, updated examples, theories and cases throughout, new information on activists and activism, and increased attention to the role that technology plays in issues management Explores ways public relations, risk communication, and crisis communication can be used to address crucial public policy options Advises managers on ways to lessen the chance of a crisis becoming an issue through an examination of crisis preparation and responses Addresses the topic of reputation management by exploring the connection between issues management and brand equity using examples from McDonald′s and Wal-Mart Challenges managers to engage in collaborative decision making with community leaders and residents to reduce the chance that undue fear will translate into unnecessary regulation or legislation Opens each chapter with case study vignettes and closes with summary questions and issues management challenges Strategic Issues Management is appropriate for courses in Corporate/Strategic Communications, Public Relations Management, Crisis/Risk Communication, Strategic Management, Public Relations Management, Organizational Communication, and Public Policy and Administration.

Brings together leading thinkers on all aspects of issues management to present a comprehensive corporate survival strategy. Offers specific advice on identifying and monitoring issues resulting from new regulations, legislation, public policy changes, and consumer demands.

This book is designed to focus on issues and crisis management, as well as touching upon the related fields of risk and reputation. A common theme throughout is the close relationship between all of these areas and also the integration of these disciplines within the context of public relations and communications.TJaques is an Australian consultant.

Offers a fact-based strategy development process for managing issues and controversies. The book shows practitioners how to ground their strategic advice on empirical research that reveals the socio-political dynamics of the issue. It is the first book to approach issues management from a blended application of advances in stakeholder theory and social network analysis. Readers learn how to track the socio-political environment in order to (a) avoid risks and crises, (b) obtain essential environmental scanning information for strategy development or adjustment, and (c) secure the organization's reputation and access to vital resources.

In In the Chamber of Risks William Leiss demonstrates that case studies of risk controversies show that those instincts are unreliable guides to effective risk management and that in all cases the opposite position is a far better guide. As risk management is inherently disputable, public perceptions of risk should be seen as legitimate and treated as such and the public should always be involved in discussions about risk evaluations made by scientists and risk managers. ; Leiss chronicles the erratic course of risk management and communication in environmental management in Canada, discussing the notable controversies that have arisen over pesticides and breast cancer, vinyl toys, genetically engineered food crops, cellular telephones, and antibiotic-resistant bacteria, among many others. He focuses on risk management – how we make decisions about and assess hazards in the environment – and on risk communication – social dialogue that deals with both our intuitive feelings of concern about substances or activities that might hurt our health or the environment, and the scientific and probabilistic description of them. ; Leiss shows that both risk management and risk communication, when properly constructed, require an elaborate process because the very things that can cause harm are in most cases the same things that bring us great benefits, such as paper mills, electricity from nuclear power generating stations, or wireless telecommunications. ;

Both banks and insurance companies are financial intermediaries. However, their functions are different. An insurance company ensures its customers against certain risks, such as the risk of having a car accident or the risk that a house catches on fire. In return for this insurance, their customers pay them regular insurance premiums. Banks accept short-term deposits and make long-term loans. This means that there is a mismatch between their liabilities and their assets. In case a large number of their depositors want their money back, for example in a bank run scenario, they might have to come up with the money in a hurry. For an insurance company, however, its liabilities are based on certain insured events happening. Their customers can get a pay-out if the event they are insured against, such as their house burning down, does happen. They don’t have a claim on the insurance company otherwise. The purpose of this study Material is to present an introduction to the subjects of Principles & Practices of Banking and Insurance. The book contains the syllabus from basics of the subjects going into the intricacies of the subjects. All the concepts have been explained with relevant examples and diagrams to make it interesting for the readers. An attempt is made here by the author the students by way of providing Study Material as per the curriculum with non-commercial considerations. However, it is implicit that these are examoriented Study Material and students are advised to attend regular class room classes in the Institute and utilize reference books available in the library for In-depth knowledge. We owe to many websites and their free contents; we would like to specially acknowledge contents of website www.wikipedia.com and various authors whose writings formed the basis for this book. We acknowledge our thanks to them. At the end we would like to say that there is always a room for improvement in whatever we do. We would appreciate any suggestions regarding this study material from the readers so that the contents can be made more interesting and meaningful. Readers can email their queries and doubts to our authors on [email protected]. We shall be glad to help you immediately.

Crisis management planning refers to the methodology used by executives to respond to and manage a crisis and is an integral part of a business resumption plan. Crisis Management Planning and Execution explores in detail the concepts of crisis management planning, which involves a number of crises other than physical disaster. Defining th

Guides beginners through the basics of project management, covering all aspects of the planning, control, and execution stages while addressing the essential elements of any successful project as well as common mistakes.