Underline by the importance of sustainable quality management practices to contemporary organizations, this edited book complies best practice cases of leaders who have initiated and facilitated quality practices in their organizations. The cases highlight how these best practices manifested in their work cultures, values, and beliefs. Not only do they address organizational efforts towards implementation of quality practices, but they also discuss the challenges the leaders faced to instill a sense of quality in practices across the hierarchical structures of their organizations. The book highlights the profiles of quality leaders, their journey and their successes in leading quality in their organizations. A book would be an interesting read for those who are eager to integrate quality in their work culture. A key message emerging from these expertise is that ‘passion’ is truly behind the quality success!

Embedding Culture and Quality for High Performing Organizations (978-1-138-48338-5, K349105) Shelving Guide: The aim of this book is to bridge two different core disciplines: quality management and cross-cultural management, based on how multinational corporations work, and how culture determines individual practices and values. Understanding these previously separate fields is essential to keeping multinational cultures innovative and sustainable. The authors’ research blends corporate and cultural perspectives to promote quality management practices that build organizational excellence. Whereas most books currently on the market are based on corporate culture and quality management, this book uniquely considers cross-cultural impacts on organizational effectiveness and global human resource management. This book provides opportunities for business practitioners and researchers to learn practices that are effective in building sustainable organizational excellence. It offers a practice guide to building a quality management program that emphasizes culturally-diverse work environments, cross-cultural management, and organizational excellence.

The questionable practices and policies of many businesses are coming under scrutiny by consumers and the media. As such, it important to research new methods and systems for creating optimal business cultures. Organizational Culture and Behavior: Concepts, Methodologies, Tools, and Applications is a comprehensive resource on the latest advances and developments for creating a system of shared values and beliefs in business environments. Featuring extensive coverage across a range of relevant perspectives and topics, such as organizational climate, collaboration orientation, and aggressiveness orientation, this book is ideally designed for business owners, managers, entrepreneurs, professionals, researchers, and students actively involved in the modern business realm.

Based on the reputable US text the 2nd Southern African Edition of Crafting & Executing Strategy covers what every senior-level or entry-level MBA student in Southern Africa needs to know about crafting, executing and aligning business strategies, through presentation of core concepts and analytical techniques. A separate case and readings sections build on the main text by demonstrating the theory in practice. The core concepts are explained in language that Southern African students can grasp and provide relevant examples as used by small, medium and large SA companies.

This book provides a thought provoking evolutionary path toward cultural excellence in a way that addresses a commonly overlooked issue during this or any kind of economic/financial situation-an organizations' culture. Based on 25 years of global/international experience in leading and facilitating purposeful cultural transformations, the author shares Seven Principles for the reader to explore and customize according to the uniqueness of their organizations' culture toward a desired state of excellence. To facilitate this journey, the principles are structured according to a CULTURE acronym allowing for a cultural context to be defined and implemented through ongoing leadership development while dealing with misaligned behavior (Culture Vulture behavior) that flies in face of cultural excellence. The seven action oriented principles are: -Commit to Being a Different Kind of CEO-CULTUREsizing Excellence Officer -Unify the Organization through a Common Unique Cultural Context - Lead, Link & Leverage the Three Primary Modes of Leadership for the Journey -Team Up the Organization for Ongoing Development & Alignment -Underpin All Aspects of Cultural Excellence -Reinforce the Way to Achieve the Desired Cultural Outcomes -Evolve the Journey of CULTUREsizing Excellence Through the exploration of these principles and sizing them up to fit your organizations cultural needs, one will realize a way of life that builds on the diverse magnificence of people to generate and sustain significant results with greater social responsibility. Just remember, any form of change begins with you. Good luck on your journey-alea iacta est

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EBOOK: Managing Organizations Text Reading & Cases

Corporate Assessment, first published in 1993, looks at four types of company audit and provides a pragmatic, readable guide for managers. The authors show how assessment of a company in terms of its culture, climate, communications and customers can enhance management vision and lead to recommendations designed to improve employee satisfaction, motivation, loyalty and performance. Insight is provided into the kinds of measurement tools and assessment techniques that are available, and the authors offer recommendations for the use of these instruments, and how best to utilize the information they can produce. This book will not only be of interest to managers who need to assess their companies, but to students of business, organizational psychology, and human resource management.