"The book is clearly written and includes many examples and analogies to illustrate the authors′ main points. . . .The collaboration presents information useful for setting up an intercultural training program but also helpful for those attempting to ascertain the elements of a good program as well as for those interested in the general subject matter. This work will enhance the collections of libraries that support communication and business programs in particular." --The Journal of Academic Librarianship As societies become more global, acquiring an understanding of other cultures and customs becomes a necessity. It is essential to provide effective training programs whether the association is with culturally diverse people within the same city or country, other countries, or across hemispheres. The only comprehensive guidebook of its kind, Intercultural Communication Training provides an organizational framework for planning and establishing intercultural communication training programs. Drawing from intercultural communication and cross-cultural training, this guide emphasizes those aspects of training that explicitly involve face-to-face communication. The approaches this volume covers, such as assessing needs, establishing goals, and building positive attitudes, apply to any situation where good personal relations and effective communication need to be established with people from different cultural backgrounds. This guidebook is an essential tool in designing a training program for scholars, students, counselors, diplomats, social workers, business people, and anyone who needs to increase their knowledge and skills for communication across cultures.

This handbook deals with the question of how people can best live and work with others who come from very different cultural backgrounds. Handbook of Intercultural Training provides an overview of current trends and issues in the field of intercultural training. Contributors represent a wide range of disciplines including psychology, interpersonal communication, human resource management, international management, anthropology, social work, and education. Twenty-four chapters, all new to this edition, cover an array of topics including training for specific contexts, instrumentation and methods, and training design.

This unique handbook provides an organizational framework for planning and establishing intercultural communication training programs. Drawing from intercultural communication and cross-cultural training, this guide emphasizes those aspects of training that explicitly involve face-to-face communication. The approaches covered apply to any situation where good personal relations and effective communication need to be established with people from different cultural backgrounds.

With the number of international migrants globally reaching an estimated 272 million (United Nations report, September 2019), the need for intercultural training is stronger than ever. Since its first edition, this handbook has evaluated the methodologies and suggested the best practice to develop effective programs aimed at facilitating cross-cultural dialogue and boosting the economic developments of the countries mostly affected by migration. This handbook builds and expands on the previous editions by presenting the rational and scientific foundations of intercultural training and focuses on unique approaches, theories, and areas of the world. In doing so, it gives students, managers, and other professionals undertaking international assignments a theoretical foundation and practical suggestions for improving intercultural training programs.

This book demonstrates the complementarity of educational and training approaches to developing intercultural competence as represented by those who work in commercial training and those who work in further and higher education. It does so by presenting chapters of analysis and chapters describing courses in the two sectors.

This guide contains simulation games, case studies, icebreakers and other training activities for developing cross-cultural awareness in virtually any setting

Handbook of Intercultural Training, Volume II: Issues in Training Methodology is a major attempt to describe, critique, and summarize the major known ways to provide cross-cultural training. The collection of essays discusses the stresses of intercultural encounter, as well as how to reduce these. This volume is divided in two parts. The first part discusses context factors, including stress factors in intercultural relations and aspects of organization effectiveness. A cross-cultural experience from the perspective of a program manager is presented, as well as a situational analysis and designing a translator-based training program where alternative designs are forwarded for trainers to use effectively in multicultural and multilingual environments. The second part presents different methods of training. Learning from sojourners and from individuals from various cultures results in different frameworks for interpreting cross-cultural interactions. Consultants, advisors, and experts may find themselves performing outside and beyond their home ground and social groups, so training programs pertaining to their particular situation need to be addressed more profoundly. The training program in race relations by the U.S. Department of Defense is reviewed, and the effects of stereotyping people are discussed and considered as other factors in the preparation of training programs. English is then examined as a tool for intercultural communication, where aspects of intercultural training should be integrated. This book is suitable for overseas workers, foreign students, foreign technical advisers, diplomats, immigrants, and many others who are going to live and work and be exposed to other cultures.

Although traditional ESL/EFL textbooks have primarily introduced cultural topics at a knowledge level only, this textbook is designed to create meaningful opportunities for students to reflect on and practice intercultural skills in ways that are relatable in their daily lives and that can lead to a more satisfying US academic experience.