Michael Schutzler clarifies the essentials for leadership excellence. Leadership isn't a character trait - it's a learned skill. This book is filled with clever and relevant anecdotes and provides simple exercises to help you transform each of the key principles into action. Perfect your leadership - read this book today.

Know Thyself: The first step in self-awareness is self-reflection. Leaders must examine their own experiences, values, and motivations. What drives them? What are their core principles? What are their areas of strength and areas in need of improvement? This introspection is crucial in understanding one's leadership style and how it impacts others. Seek Feedback: Self-awareness is not a solo endeavor. It is essential to actively seek feedback from peers, mentors, and team members. Constructive feedback is a mirror that reflects our blind spots and helps us grow. Exceptional leaders are receptive to feedback, and they use it as a tool for self-improvement. Embrace Vulnerability: Exceptional leaders understand the power of vulnerability. They are open about their own shortcomings and limitations, fostering a culture of trust and authenticity within their teams. By acknowledging their vulnerability, they inspire others to do the same, creating a supportive environment for growth and learning. The Growth Mindset: A growth mindset is the belief that abilities and intelligence can be developed through dedication and hard work. Exceptional leaders adopt this mindset and encourage their teams to do the same. They understand that failure and setbacks are opportunities for growth, not reasons to give up. Effective Communication: Communication is the cornerstone of relationships. Exceptional leaders are master communicators. They listen actively, speak with clarity, and choose their words carefully. They foster an environment where team members feel heard and understood. Empathy and Compassion: Empathy is the ability to understand and share the feelings of others. Exceptional leaders practice empathy and compassion, recognizing that every team member is an individual with their own challenges and experiences. They treat their team with kindness and respect. Visionary Leadership: Exceptional leaders have a clear and inspiring vision for the future. They can articulate this vision in a way that motivates and engages their team. They provide a sense of purpose and direction, aligning everyone toward a common goal. Values-Based Leadership: Values are the guiding principles that define an organization's culture. Exceptional leaders are guided by strong values, and they make sure these values are reflected in their actions and decisions. They model ethical behavior, integrity, and a commitment to doing what is right, even when it's difficult. Adaptability and Innovation: Exceptional leaders recognize the need for adaptability in a rapidly changing world. They are open to new ideas, unafraid of change, and willing to take calculated risks. Lead by Example: Leaders must practice what they preach. Exceptional leaders set the standard through their own actions, demonstrating dedication, hard work, and commitment. Recognition and Appreciation: Exceptional leaders acknowledge and appreciate their team's efforts and achievements. They provide recognition and celebrate successes, making team members feel valued and motivated. Empowerment: Exceptional leaders empower their team members to take ownership of their work. They trust their team's capabilities and provide the autonomy needed for creativity and innovation to flourish. Problem-Solving and Decision-Making: Exceptional leaders are adept problem solvers. They have the ability to make tough decisions under pressure, weighing the pros and cons and considering the long-term impact. Conflict Resolution: Conflict is inevitable in any organization. Exceptional leaders are skilled at resolving conflicts, finding common ground, and maintaining a harmonious work environment. Succession Planning: Exceptional leaders create a succession plan, identifying potential leaders within their team and providing them with opportunities for growth and development.

Addressing various levels of the corporate ladder, from customer service to the CEO, this handbook explores "The Excellence Myth," revealing a philosophy of excellence to help individuals and organisations reach their performance potential.

Dr. Joe I. Vigil rose from poverty to become America's preeminent running coach, creating a collegiate sports dynasty, helping to revive American distance running, and co-founding the sport's coaching education program.

Excellence is the ultimate personal goal. It's an inspiring notion - the idea that each one of us has the power and potential to be superior at whatever we set out to do. Excellence is implicit in our convictions about success. It underlies our belief that anyone can be a star. It is expressed in our belief that every individual should be enabled to achieve their best. Excellence is a powerful concept. This book is a collection of 400 insights from remarkably successful people, throughout all periods of history, and in all fields. J. Pincott draws from this to get to the heart of what "excellent" people consider "excellence" to be, and in their words, they will reveal how they themselves became excellent in their fields. As a result, anyone wanting to achieve their best at work and in life will find genuine inspiration and guidance in this book.

An indispensable companion for teachers who want to give their absolute best in the classroom at all times and under all circumstances.

Everything Counts! is an execution strategy for inspiring excellence and driving exceptional results. Too many people and organizations are mired in a mediocrity of their own making. They focus their attention and efforts on getting the big things right, but they ignore the little things that often make a big difference. As a result, reputations are damaged, brands diluted, and loyalty is lost by blatant disregard for the small stuff which negatively impacts the customer experience. For years, we've been taught not to sweat the small stuff, but in the real world of business, Everything Counts. Everything Counts is a call to greater awareness and with awareness comes a responsibility to raise the performance bar. It offers a powerful operating philosophy that will steer your organization to reach higher levels of growth, productivity, and performance. From the smallest customer contact to the most minute details of product quality, the little things add up to a pretty big deal. Serving as the definitive guide on organizational and personal mastery, this book gives you a foundation for unparalleled customer service, superior quality, and consistent performance. A proven system for organizing, aligning, and improving all your efforts in sales, service, and performance improvement Shows how concentrating on the small things leads to growth, productivity, personal success, and business greatness Helps you motivate your people and teams to achieve better results on both the personal and organizational level Everything Counts reminds us that seemingly small things can make tremendous differences. The purpose of this book is to help you internally define and take ownership of the most fundamental principle behind achieving results beyond you expectations-a single idea with an actionable focus-Everything Counts!

Horst Schulze knows what it takes to win. In Excellence Wins, the cofounder and former president of the Ritz-Carlton Hotel Company lays out a blueprint for becoming the very best in a world of compromise. In his characteristic no-nonsense approach, Schulze shares the visionary and disruptive principles that have led to immense global success over the course of his still-prolific fifty-year career in the hospitality industry. For over twenty years, Schulze fearlessly led the company to unprecedented multibillion dollar growth, setting the business vision and people-focused standards that made the Ritz-Carlton brand world renowned. In Excellence Wins, Schulze shares his approach to everything from providing the best customer service to creating a culture of excellence within your organization. With his tried-and-true methods and inspiring, hard-earned wisdom, Schulze teaches you everything you need to know about: Why leading well is an acquired skill Serving your customers Engaging your employees Creating a culture of customer service Why vision statements make a difference What it really means to practice servant leadership Schulze's principles are designed to be versatile and practical no matter where you are in your career. He'll remind you that you don't need a powerful title or dozens of direct reports to benefit from the advice he shares in Excellence Wins--you have everything you need to apply it to your life and career right now. Let Schulze's incredible story help you unleash the disruptive power of your true potential, beat the competition, own your career trajectory, and experience the game-changing power of what happens when Excellence Wins.

The author gives us a vision of educational reform that transcends standards, curriculum, and instructional strategies. He argues for a paradigm shift-a schoolwide embrace of an "ethic of excellence" and with a passion for quality describes what's possible when teachers, students, and parents commit to nothing less than the best. The author tells exactly how this can be done, from the blackboard to the blacktop to the school boardroom.