Increasing competition and changing customer behavior in the German financial services sector

Increasing competition and changing customer behavior in the German financial services sector
Author :
Publisher : diplom.de
Total Pages : 129
Release :
ISBN-10 : 9783832499235
ISBN-13 : 3832499237
Rating : 4/5 (35 Downloads)

Synopsis Increasing competition and changing customer behavior in the German financial services sector by : Ulrich Thaidigsmann

Inhaltsangabe:Abstract: Within the last few years, dramatic changes took and still take place in the retail banking business. On the supply-side competition for cooperative banks is increasing due to various reasons. New competitors with different business models have entered the market. There is no doubt that they pose a serious threat to cooperative universal banks (which were the focus of this dissertation) and whose market share is declining constantly. Furthermore, non-banks and near-banks have to be considered in this respect, too, as these entities' business models are increasingly targeting customers of universal banks. On the demand side, changing customer behavior has accelerated transformation processes in recent years. An increased willingness to change suppliers can be noticed as consumers are placing more and more importance on price. A strong price awareness is changing market conditions in many business sectors in Germany. Decreasing customer loyalty forces universal banks to push sales activities and to intensify their personal relationship with the customer. The main objectives of this dissertation are the following: Work out a strategy within today s typical structure as a universal bank. Identify key success factors and evaluate this strategy for its chances for success. Derive the consequences for the future business model of a cooperative bank. Determine the change steps necessary to strengthen the competitiveness. Furthermore, the prerequisites of such a change process will have to be worked out. An inductive approach was chosen to achieve the aims of this thesis (Gill & Johnson). Firstly, an in-depth analysis of existing literature was carried out in order to gain an overview on current developments such as a) customer behaviour, and b) the competitive situation of the financial services sector. The results were to produce not only an explanation for current trends but also allow the prediction of future trends over the course of the next years. The environment in which cooperative banks are operating was described in detail. This approach provides a good basis to identify the relevant factors and to work out the necessary consequences for cooperative banks. In order to examine possible conclusions, interviews with 12 experts in the field were conducted. The target groups were CEOs of cooperative banks and representatives of cooperative bank associations. It is those people who are confronted with new challenges [...]

Overcoming cultural barriers in the investment banking sector: Training and development in Germany and Switzerland

Overcoming cultural barriers in the investment banking sector: Training and development in Germany and Switzerland
Author :
Publisher : diplom.de
Total Pages : 113
Release :
ISBN-10 : 9783832466305
ISBN-13 : 3832466304
Rating : 4/5 (05 Downloads)

Synopsis Overcoming cultural barriers in the investment banking sector: Training and development in Germany and Switzerland by : Martin Giefers

Inhaltsangabe:Abstract: The German banking sector, as in most Western European countries, is confronted with drastic changes which deeply affect the conditions of the financial service market and the characteristics of populations in banks. In the last few years, the isolation of the national financial markets decreased due to the increasing of foreign trade, international competition, and further developments of new financial products, like futures for example. Therefore, all banks have to think globally and have to establish branches in all financial centers to be available for their clients and stay competitive; like in New York City, London, Tokyo, Zurich, and Frankfurt am Main, cities in which the financial market plays an important role. As it is widely known, Switzerland has an outstanding international position in the investment banking sector. This condition was taken as an opportunity to examine the diamond concept of Porter related to the Swiss and German human resources. The thesis is divided into five chapters, of which the first chapter gives a general overview of the investment banking sector, which is the definition, the fields of activity, and the traded securities in the investment banking sector. The German and Swiss bank system is exemplified in the second chapter. Furthermore, this chapter gives a short overview of the banks ́ history in Germany and Switzerland as well as examples of training programs of the German Deutsche Morgan Grenfell and Commerzbank AG and of the Swiss SBC Warburg. In addition, the training profession Bankkaufmann/-frau which exists in Germany as well as in Switzerland is explained in this chapter. The third chapter deals with the cultural and organizational factor in the investment banking sector. The German and Swiss culture is investigated by the example of Hofstede s dimensions of cultural differences. Furthermore, the organizational changes, a new network approach in investment banking, and a brief outlook of Culbert s mind-set management of the power of advising are expounded in the third chapter. The fourth chapter deals with the main focus of this thesis which is the description of the Swiss and German advantages and disadvantages in the field of human resources within the investment banking sector. A comparison between German s and Switzerland s human factor is followed by proposals and solutions to strengthen the German human factor of investment banks, so that the German banking business [...]

Varieties of Capitalism

Varieties of Capitalism
Author :
Publisher : Oxford University Press
Total Pages : 557
Release :
ISBN-10 : 9780199247745
ISBN-13 : 0199247749
Rating : 4/5 (45 Downloads)

Synopsis Varieties of Capitalism by : Peter A. Hall

Applying the new economics of organisation and relational theories of the firm to the problem of understanding cross-national variation in the political economy, this volume elaborates a new understanding of the institutional differences that characterise the 'varieties of capitalism' worldwide.

Finance Capitalism Unveiled

Finance Capitalism Unveiled
Author :
Publisher : University of Michigan Press
Total Pages : 329
Release :
ISBN-10 : 9780472027323
ISBN-13 : 0472027328
Rating : 4/5 (23 Downloads)

Synopsis Finance Capitalism Unveiled by : Richard Edward Deeg

If we are moving toward one global financial market, will all national financial systems that determine how businesses raise money look the same? Richard Deeg argues that, despite financial market integration and considerable harmonization in the regulation of financial markets, the traditional structure and economic functions of national financial systems are not inevitably undermined. Using the case of Germany--a country with a strong and distinctive financial sector that is at the center of the pressures of economic integration--the author shows how the unique aspects of the German financial sector and its relationship to the German economy have persisted notwithstanding powerful pressures to change. Posing the German model of coordinated capitalism in which banks play an important role in shaping both firm behavior and the possibilities for state intervention in the economy against the liberal model of the United States and Britain in which the securities markets play a much greater role than banks, Deeg shows how the German model has survived competitive pressures in the international economic system that have pushed Germany--and other countries--toward the liberal model. This book will appeal to political scientists and economists interested in international financial markets, globalization, and the comparative study of domestic financial markets, as well as in German politics and the German economy. Richard Deeg is Assistant Professor of Political Science, Temple University.

Sales Management Control Strategies in Banking

Sales Management Control Strategies in Banking
Author :
Publisher : Springer Science & Business Media
Total Pages : 414
Release :
ISBN-10 : 9783834962096
ISBN-13 : 3834962090
Rating : 4/5 (96 Downloads)

Synopsis Sales Management Control Strategies in Banking by : Florian Mueller

Florian Mueller empirically investigates how retail, private, and corporate banking institutions need to set up their sales management control strategy in accordance to their specific environment, business strategy, and organizational characteristics in order to increase performance.

Digital and Social Media Marketing

Digital and Social Media Marketing
Author :
Publisher : Springer Nature
Total Pages : 337
Release :
ISBN-10 : 9783030243746
ISBN-13 : 3030243745
Rating : 4/5 (46 Downloads)

Synopsis Digital and Social Media Marketing by : Nripendra P. Rana

This book examines issues and implications of digital and social media marketing for emerging markets. These markets necessitate substantial adaptations of developed theories and approaches employed in the Western world. The book investigates problems specific to emerging markets, while identifying new theoretical constructs and practical applications of digital marketing. It addresses topics such as electronic word of mouth (eWOM), demographic differences in digital marketing, mobile marketing, search engine advertising, among others. A radical increase in both temporal and geographical reach is empowering consumers to exert influence on brands, products, and services. Information and Communication Technologies (ICTs) and digital media are having a significant impact on the way people communicate and fulfil their socio-economic, emotional and material needs. These technologies are also being harnessed by businesses for various purposes including distribution and selling of goods, retailing of consumer services, customer relationship management, and influencing consumer behaviour by employing digital marketing practices. This book considers this, as it examines the practice and research related to digital and social media marketing.

The German Financial System

The German Financial System
Author :
Publisher :
Total Pages : 550
Release :
ISBN-10 : 9780199253166
ISBN-13 : 0199253161
Rating : 4/5 (66 Downloads)

Synopsis The German Financial System by : Jan Pieter Krahmen (editor)

Written by a team of scholars, predominantly from the Centre for Financial Studies in Frankfurt, this volume provides a descriptive survey of the present state of the German financial system and a new analytical framework to explain its workings.

Global Trends 2040

Global Trends 2040
Author :
Publisher : Cosimo Reports
Total Pages : 158
Release :
ISBN-10 : 1646794974
ISBN-13 : 9781646794973
Rating : 4/5 (74 Downloads)

Synopsis Global Trends 2040 by : National Intelligence Council

"The ongoing COVID-19 pandemic marks the most significant, singular global disruption since World War II, with health, economic, political, and security implications that will ripple for years to come." -Global Trends 2040 (2021) Global Trends 2040-A More Contested World (2021), released by the US National Intelligence Council, is the latest report in its series of reports starting in 1997 about megatrends and the world's future. This report, strongly influenced by the COVID-19 pandemic, paints a bleak picture of the future and describes a contested, fragmented and turbulent world. It specifically discusses the four main trends that will shape tomorrow's world: - Demographics-by 2040, 1.4 billion people will be added mostly in Africa and South Asia. - Economics-increased government debt and concentrated economic power will escalate problems for the poor and middleclass. - Climate-a hotter world will increase water, food, and health insecurity. - Technology-the emergence of new technologies could both solve and cause problems for human life. Students of trends, policymakers, entrepreneurs, academics, journalists and anyone eager for a glimpse into the next decades, will find this report, with colored graphs, essential reading.

Fintech

Fintech
Author :
Publisher : International Monetary Fund
Total Pages : 73
Release :
ISBN-10 : 9781498321860
ISBN-13 : 1498321860
Rating : 4/5 (60 Downloads)

Synopsis Fintech by : International Monetary Fund

The paper finds that while there are important regional and national differences, countries are broadly embracing the opportunities of fintech to boost economic growth and inclusion, while balancing risks to stability and integrity.

Investigating Diversity in the Banking Sector in Europe

Investigating Diversity in the Banking Sector in Europe
Author :
Publisher :
Total Pages : 0
Release :
ISBN-10 : 9461380429
ISBN-13 : 9789461380425
Rating : 4/5 (29 Downloads)

Synopsis Investigating Diversity in the Banking Sector in Europe by : Rym Ayadi

A midst stormy waters, financial systems develop and evolve. New institutional forms and instruments are invented and put into use. Some of them turn out to be successful while others disappear: a natural process of creative and dynamic competition argues for diversity. Diversity offers an optimal environment in which new ideas can come to life, existing ideas can evolve and old ideas make a comeback. In the aftermath of the financial crisis, the foundations of several decades of modern and innovative financial systems have suffered serious damage. This has triggered massive state interventions and has led authorities to revamp the regulatory structures and frameworks. While many voices have called for a return to more traditional approaches to banking and finance, no one has argued the merits of diversity. This book investigates the merits of a diverse banking system with a special focus on the performance and role of cooperative banks in seven European countries where they are prominent (Austria, Finland, France, Germany, Italy, the Netherlands and Spain). The theoretical and empirical arguments that are developed in this book tend to support the view that it is economically beneficial to have stakeholder-value banks with a dual bottom-line function, such as cooperative banks. For those who accept this premise, it would suggest that policy-makers should not take or support actions that could jeopardise this valuable element of the financial system in various countries in Europe and of the emerging integrated European financial system. Book jacket.