Presents the principles and applications of TQM for transformation of schools.

This new edition introduces the key concepts of TQM in the education context, discusses organizational, leadership and teamwork issues, the tools and techniques of TQM, and will help educators develop a framework for management in their school.

Although hundreds of school improvement programs have been launched in the United States over the past quarter century, very few of them have been successful. The author of Quality in Education: An Implementation Handbook, an experienced quality expert who specializes in education, believes that many of these programs could have succeeded had their developers understood and applied the theories and methods of Total Quality Management (TQM). This book explains how to avoid the pitfalls that doomed previous efforts to failure, and apply TQM to build a strong foundation for success. Beginning with the basic concepts and tools, this book is your complete guide as you embark on your quality journey. The handbook explains the importance of making a commitment to change and establishing a shared vision of quality, and discusses tools and techniques for overcoming resistance and developing a quality culture. The book covers new methods you can use to manage change, and includes exercises to help you apply the ideas in your organization. Examples from successful schools demonstrate how Total Quality Management can be applied to every area of education, from classroom management to building maintenance. Quality in Education: An Implementation Handbook teaches you how to make fundamental changes to the way people in your district or school view education and themselves as educators. Using the principles and methods in this book ,you can realize the tremendous benefits of quality - continuous improvement in every educational process.

Contents: The Problem, Theoretical Background, Review of the Related Literature, Research Procedure, Data Analyses and Results, Retrospects and Prospects.

This book presents the concept that quality as a keystone philosophy in today's business world can be applied to school systems as a means to improving education and all aspects of school culture, producing a school of quality. The author uses examples such as Japan's adopting William E. Deming's quality-control principles to help it skyrocket from post-World War II destitution to becoming a powerful driving force in the global economy, whereas America experienced a decline. The intelligent application of quality control in process as well as product lowers the costs involved in correcting errors further down the product assembly line. Additionally, the creation of meaningful relationships among departments, work groups, and customers enhances worker morale and effectiveness. Application of this philosophy of Total Quality Management to the school environment produces a meaningful and enriching experience for students, teachers, and administrators conducive to lifelong learning. Appendices provide practical tools for school organizational transformation, charts defining roles for School of Quality participants, Deming's management scheme applied to companies and schools, a comparison of Quality and traditional paradigms, an educational impact report, the SCANS report, a description of the Malcolm Baldrige National Quality Program, and sources of additional information. (RT)

This book deals with an experiment towards excellence in education with a means to solve issues revolving around the teaching-learning process. It reflects a means to promote problem-solving issues as SIX SIGMA PROJECTS through the concept of TEAM MANAGEMENT through generation of ideas via BRAINSTORMING. The book highlights the importance of QUALITY as a habit towards getting fame for the school. The book is replete with ample lectures and case studies from participation at various Quality Conventions at Japan, China, Mauritius, Phillippines, Sri Lanka, as well as Nepal apart from various training sessions around the country.