The notion of 'Quality' in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including lean–Six Sigma and the latest version of ISO 9001, offering an often confusing variety of ways to achieve business excellence. Quality guru John Oakland’s famous TQM model, in many ways a precursor to these frameworks, has evolved to become the ultimate holistic overview of performance improvement strategy. Incorporating the frameworks that succeeded it, the revised model redefines Quality by: Accelerating change Reducing cost Protecting reputation The popular, practical, jargon-free writing style, along with ten supporting case studies, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you’ve learned to your practices and achieve sustainable competitive advantage. Guiding readers through the language of TQM and OpEx and all their recent developments, including data analytics, this book sets out a clear way to manage change. This exciting update of a classic is all the busy student or professional will need to begin understanding how to manage Quality and achieve Operational Excellence.

Master scheduling is an essential planning tool that helps manufacturers synchronize their production cycle with actual market demand. The third edition of this easy-to-follow handbook helps you understand the basic and more advanced concepts of master scheduling, from implementation to capacity planning to final assembly techniques. Packed with handy checklists and examples, Master Scheduling, Third Edition delivers guidelines and techniques for a world-class master schedule.

Many production managers have de-stocked excessively large inventories, gone lean, experimented with continuous improvement processes and introduced new working practices. These interventions have largely failed. Businesses have also failed to invest in the workforce that undertakes improvements. This means that cash flow stops quickly, stocks are depleted to zero and customers lose confidence. Systems for Manufacturing Excellence looks at how people and technology work effectively together to generate high performance manufacturing and service operations. Not everyone is a Toyota but that does not mean we cannot learn from such businesses. The book will present a logic, variety of approaches and methods that underpin the different models of high performance used by 'world class' businesses. The authors use examples from their training with Toyota, work with Tesco, and many world class manufacturing businesses that form their research agenda. The book will help teams run each part of their production process for effectiveness and efficiency, with a high level of discipline that supports excellence in performance.

Immerse into the ART of OPERATIONAL EXCELLENCE and unleash the full potential of your company! Master the art of operational excellence with this groundbreaking guide. Discover how to develop a highly effective Operational Excellence system from the ground up, strategically align it with corporate leadership, and effectively utilize interim managers. Unlock the benefits of the integrated approach to Environmental, Social, and Governance (ESG) factors and leverage the transformative power of Artificial Intelligence (AI) for strategically optimizing your processes. The authors, renowned experts in the field of corporate leadership, bring their extensive experience from various industries to this work. Inspirational and practical, they support companies in building an effective Operational Excellence system and a "Culture of Excellence".

In Strategic Manufacturing, management consultant Patricia E. Moody took an in-depth look at practices that enabled companies to improve their manufacturing operations, increase their bottom line, and effectively compete in the global arena. Now, Moody follows up her acclaimed earlier work with Leading Manufacturing Excellence, an updated, expanded edition targeting the latest developments in leading manufacturing techniques. Laying a firm foundation, Moody begins with a brief historical overview tracing the evolution of manufacturing in the United States. From there, she examines current manufacturing strategies—visual systems, teams, compensation, and Kaizen methods—that will help you position your company as a leader in today's competitive global marketplace. Leading Manufacturing Excellence provides a comprehensive framework for understanding and applying these techniques to your own organization. Featuring expert advice and invaluable recommendations from prominent industry and academic leaders, from Romeyn Everdell, "the father of master scheduling," and Roger Schmenner to Mike Harding and William Holbrook, as well as new material from experts at Honda, Motorola, Nortel, and the Association for Manufacturing Excellence's Kaizen Blitz initiativessm, Leading Manufacturing Excellence offers essential details on: New strategies, tactics, and technologies, including teams, compensation, Kaizen, pull systems, and the search conference method How to translate broad and complex strategy into day-to-day thinking How to integrate business and manufacturing strategy How to reduce lead time, cycle time, and inventory, while improving manufacturing flexibility and customer service Currently required reading for APICS certification candidates, Leading Manufacturing Excellence will be an invaluable resource for all organizations striving to stay one step ahead of the competition. A concise and comprehensive overview of today's key manufacturing trends In Leading Manufacturing Excellence, management consultant Patricia E. Moody takes an in-depth look at the latest developments in manufacturing strategies. An updated and expanded edition of her highly acclaimed book, Strategic Manufacturing, this indispensable reference details new trends—including visual systems, smart purchasing, and Kaizen methods—and provides a comprehensive framework for effectively applying these models to your own organization. Acclaim for Strategic Manufacturing "Strategic Manufacturing will be an important part of the libraries of all manufacturing managers and executives from the most recently appointed to those of us who have enjoyed a long career in manufacturing and are seeking ways to extend that career for a few more years." —Harold E. Edmondson, Vice President, Manufacturing Hewlett-Packard Company

Today enterprises must strive to improve their competitiveness in a changing environment. To reach this objective it is necessary for companies to evaluate their performances and to combine modelling, business process re-engineering and benchmarking techniques. This book demonstrates the successful combination and implementation of these various techniques.

Provides the foundation and tools that are essential for an enterprise to bring Operational Excellence into their organizational culture; gain maximum results, benefits and value Strategies for and implementing details for enterprises at all levels of maturity from those with programs in place to those looking to improve safety, health, environment performance as well as the efficiency and effectiveness of their operations Includes topics from concept to sustainability satisfying knowledge requirements of all levels in the organization Defines program objectives; develops improvement strategies; identifies and prioritizes improvement opportunities; implements improvement plans; monitors, continuously improves and sustains results Applicable to a broad variety of operating enterprises, academic institutions and third party implementing organizations

Strategic Decision Making in Modern Manufacturing introduces and explains the AMBIT (Advanced Manufacturing Business ImplemenTation) approach, which has been developed to bridge the gap between strategic management considerations and the operational effects of technology investment decisions on the manufacturing organisation, so that the likely impact of new manufacturing technology and/or programme implementations can be evaluated, anticipated and accurately predicted. The AMBIT approach focuses specifically on the non-financial aspects of such investment decisions and offers an approach that allows a manager, or more frequently a management team, to understand the impacts of a new technology or a new programme on the manufacturing organisation in terms of manufacturing performance.