If there's anyone who could say,"I didn't sign up for this," it's Texas A&M quarterback David Walker. This is the incredible story of Walker's demanding, provocative, bitterly fought career, and the most miraculous comeback of all time. Now the hardest-fighting Fightin' Texas Aggie who ever lived reveals his life as the A&M Field General inside the cold-blooded arena of college football.Join fans now in discovering the most disturbingly fascinating career in NCAA history with the youngster who lived it, including unique stories of a superb high school coach and the all-time game-changers for Aggie football, the Wishbone Gang! Walker is the only college-level quarterback to ever publish a book based on his experiences in amateur athletics, and remains the youngest starting college quarterback ever. He held the single-season passing record at Sulphur High for 40 years and the single-game QB rushing record at Texas A&M for 35 years; a true dual-threat quarterback. Enjoy the flavor of Southwest Louisiana and the adopted Texas swagger in his unique voice as he takes you down a one-of-a-kind path you could never imagine possible in the modern era of college football. In so doing you will uncover what may be the best amateur sports story of all time how David Walker met the greatest challenge in NCAA history.

A gentle and moving story about losing a friend, and the importance of always expressing your love. Elfie the dachshund is the best dog anyone could every ask for. Every day, she and her owner explore and play together. And every night, her owner tells her "I'll always love you." Elfie owner grow up togther, but growing up can mean having to say goodbye to the ones you love. This tender story is a perfect way to make the topic of loss a little less scary for kids (and grownups).

Praise for Chloe Caldwell: "I read it a couple of months ago in one can't-put-it-down-even-though-it's-the-middle-of-the-night sitting. It's as intense and interesting and clear-hearted as they come."—Cheryl Strayed "I'll read anything Chloe Caldwell writes. She's a rare bird: fearless, dark, prolific, unpretentious, and truly honest."—Elisa Albert "Nothing's sexier than first love and first intimacies, and Caldwell's brave autobiographical tale twists the trope into a powerful story about unexpectedly falling in love with a woman and the discoveries, sexual and otherwise, that ensue."—Time Out New York "The essays in this collection are as exuberant as they are sad. Her storytelling is as vulnerable as it is bombastic. These essays roll in gangsta, but wear freshly picked daisies in their hair."—Rookie Magazine Flailing in jobs, failing at love, getting addicted and un-addicted to people, food, and drugs—I'll Tell You in Person is a disarmingly frank account of attempts at adulthood and all the less than perfect ways we get there. Caldwell has an unsparing knack for looking within and reporting back what's really there, rather than what she'd like you to see. Chloe Caldwell is the author of the novella Women, and the essay collection Legs Get Led Astray. Her work has appeared in the Sun, Salon, VICE, Hobart, Nylon, the Rumpus, Men's Health, and LENNY, among others. She teaches personal essay and memoir writing in New York City and lives in Hudson.

The author, a computer science professor diagnosed with terminal cancer, explores his life, the lessons that he has learned, how he has worked to achieve his childhood dreams, and the effect of his diagnosis on him and his family.

This heartwarming picture book reassures children that a parent’s love never lets go—based on the poignant lyrics of JJ Heller’s beloved lullaby “Hand to Hold.” “May the living light inside you be the compass as you go / May you always know you have my hand to hold.” With delightful illustrations and an engaging rhyme scheme, this book offers the promise of security and love every child’s heart longs to know. From skipping stones and counting stars to climbing trees and telling stories, every moment is wrapped snugly in the certain warmth of a parent’s presence and God’s blessing. With poignancy and joy, this bedtime read captures the unconditional love parents want their children to know but so often fail to express amid the chaos of daily life.

In a follow-up to Tomorrow I'll Be Brave, award-winning illustrator Jessica Hische brings to life another series of inspirational words and scenes with her lovely hand-lettering and adorable illustrations. This uplifting and positive book encourages kids to promise that tomorrow, they will be grateful, helpful, and kind. Tomorrow I'll be everything I strive to be each day And even when it's difficult I'll work to find a way. Immerse yourself in the beautifully hand-lettered words of widsom, hope, and positivity alongside adorable illustrations of love and caring. This book is a reminder to all readers, young and old, that the smallest kind gesture can make the biggest difference in the world--we just have to remember to be kind to one another. Praise for Tomorrow I'll Be Kind "As an introduction to personality characteristics, beneficial behaviors, and social-emotional skills, this is a solid choice, and fans of the previous volume are likely to embrace this one as well. 'I'll dream of all the good that comes / when we all just do our best,' the text explains--a sentiment that's hard to rebut. Gently encourages empathy, compassion, and consideration." -- Kirkus Reviews "A welcome call to tenderness." -- PW Reviews Praise for Tomorrow I'll Be Brave "Jessica Hische, one of the great designers and typographers, now shows herself equally adept at creating gorgeous and immersive images for young readers. This is a joyous burst of color."--Dave Eggers, author of Her Right Foot

Includes a reading group guide for the Alice series.

How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers. Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service experience that keeps customers coming back for more is everyone’s job. Customer service is not a department. It’s not just for people on the front lines. It’s the responsibility of everyone in the organization, from the CEO or owner of a business to the most recently hired employee. It’s the result of a customer-focused philosophy that must be baked into the culture. And it is what separates you from your competition. In I’ll Be Back you will learn… How to design and create an experience that gets customers to return, again and again The one trackable trend that leaders must monitor every morning The difference between repeat customers and loyal customers How to build the I’ll Be Back culture How delivering an amazing customer experience is within the reach of every organization The two simple words that are the secret to every customer service program Why most “loyalty programs” fail to create customer loyalty How to personalize the customer experience Why setting up or expanding self-service and digital customer service choices are is a must, not an option Ten loyalty killers that can terminate your relationship with your customers And much more! This book includes the must-have tools, tactics and strategies you need to get your customers to say, “I’ll be back!”

Elizabeth Simpson Inchbald (1753–1821) was one of the leading literary figures of the late eighteenth century—an actress, a successful playwright and editor of several collections of plays, a popular novelist, and a drama critic. Considered a beautiful, independent woman, Inchbald was much involved in the theatrical, literary, and publishing life of London. Elizabeth Simpson ran away from home at age eighteen to seek fame as an actress in London and quickly married Joseph Inchbald, an actor twice her age. They toured the stage together until his sudden death in 1779. She made her London stage debut a year later, and her writing debut came in 1784 with the play The Mogul Tale; Or, The Descent of the Balloon. Over the next two decades she wrote or adapted twenty-one plays: comedies, farces, and works from French and German, including the version of Kotzebue's Lovers' Vows, later used in Jane Austen's Mansfield Park. Inchbald's acclaimed first novel, A Simple Story, prefigured the work of later women writers such as Austen. Using material from Inchbald's own pocket books detailing her daily life (she destroyed most of her letters and journals late in her life at the advice of her Catholic confessor) as well as a wealth of other sources, Annibel Jenkins tells for the first time not only the full story of Mrs. Inchbald's life but also provides a fascinating look at the society and politics, both public and private, of London in the late eighteenth and early nineteenth centuries.