Conference Proceedings of 4th International Conference on Tourism Research

These proceedings represent the work of contributors to the 4th International Conference on Tourism Research (ICTR 2021), hosted by The School of Hospitality and Tourism, of Polytechnic Institute of Porto, Portugal on 20-21 May 2021. The Conference Co-Chairs are Prof. Cândida Silva, and Prof. Mónica Oliveira and the Programme Chair is Prof. Susana Silva, all from School of Hospitality and Tourism of Polytechnic Institute of Porto (ESHT/P.PORTO), Portugal. ICTR is a well-established event on the academic research calendar and now in its 4th year the key aim remains the opportunity for participants to share ideas and meet the people who hold them. The conference was due to be held at The School of Hospitality and Tourism, of Polytechnic Institute of Porto, Portugal but due to the global Covid-19 pandemic it was moved online to be held as a virtual event. The scope of papers will ensure an interesting two days. The subjects covered illustrate the wide range of topics that fall into this important and ever-growing area of research. The opening keynote presentation is given by Sérgio Guerreiro, Senior Director at Turismo de Portugal & Executive Director on the topic of Data for Destination Management or Innovation. The second day of the conference will open with an address by Professor Antonio Carles, External Auditor and member of the Tequal Advisory Board from the UNWTO Academy, who will talk about Quality of Knowledge Assurance Under the Pandemic. The closing keynote will delivered by Rita Marques, Secretary of State for Tourism on the topic Tourism in Portugal During this Difficult Period. With an initial submission of 130 abstracts, after the double blind, peer review process there are 67 Academic research papers, 5 PhD research papers, 3 Masters Research papers and 1 work-in-progress paper published in these Conference Proceedings. These papers represent research from Austria, Bahrain, Bulgaria, Colombia, Cyprus, Czech Republic, Ecuador, Finland, Ireland, Jamaica, Japan, Oman, Peru, Poland, Portugal, Romania, Russia, Saudi Arabia, Slovakia, South Africa, Spain, The Netherlands, UK and USA.

Featuring a broad geographical range of examples and pan-disciplinary perspectives, The Emerald Handbook of Destination Recovery in Tourism and Hospitality is an essential reference and illuminating guide on developments in the theory and practice of tourism development post-pandemic.

This book analyzes the importance of innovation as the key driver of sustained success in the tourism industry and the knowledge sharing process. It explores its impact on innovation capability and innovation performance of organizations. With 12 chapters written by 22 contributors, the book offers international reflections. The first part of the book focuses on innovation management strategies and analyzes the importance of innovation as the key driver of sustained success in the tourism industry. Tourism and hospitality firms develop innovations with specific objectives and goals in mind and have several approaches to measure performance accordingly. The second part of the book focuses on knowledge sharing through case studies. Chapters analyze the knowledge sharing process and its impact on the innovation capability and innovation performance of the firms. The essence of knowledge sharing is to provide a framework for management in their attempt to develop and enhance their organizational capability to innovate in tourism. This invaluable book provides both theoretical and practical insights into innovation strategies and knowledge sharing in tourism. It will interest students, scholars and researchers, as well as executives and practitioners in the field of tourism and hospitality management.

There has been a segmented approach to documenting the impact of COVID-19 and recovery prospects for global tourism destinations. Until this volume, though, there has not been comprehensive, concentrated efforts to take a deep-dive look into two countries’ tourism destinations in order to provide a comparative perspective. This book fills this gap by analyzing tourism impacts and recovery prospects in both Zimbabwe and South Africa. The volume opens with an introductory chapter from the editors that provide context and background. Part I of the volume looks at the impacts of COVID-19 on Zimbabwe and South Africa, Part II focuses on tourism operations during the pandemic, and Part III focuses on tourism recovery initiatives and prospects. The concluding chapter from the editors provides practical and policy implementation. This book is the third and final component of a three-volume set on the impact of COVID-19 on destination tourism around the world.

These proceedings represent the work of contributors to the 7th International Conference on Tourism Research (ICTR 2024), hosted by the Centre for Tourism Research in Africa at the Cape Town Hotel School, Cape Peninsula University of Technology, South Africa on 18-19 March 2024. The Conference Chair is Prof Rishi Balkaran and the Programme Chair is Dr Chris Hattingh, both from Cape Peninsula University of Technology (CPUT), South Africa. ICTR is a well-established event on the academic research calendar and now in its 7th year the key aim remains the opportunity for participants to share ideas and meet the people who hold them. The scope of papers will ensure an interesting two days. The subjects covered illustrate the wide range of topics that fall into this important and ever-growing area of research. Today, more than ever, there is a need for research and scientific guidance as the tourist sector struggles to cope with the consequences of the Covid-19 pandemic, inflation, socio-political turbulences, climate change and disaster risk.

This book discusses current trends, challenges, and opportunities in the fields of business, hospitality, and tourism, particularly in Eastern Europe. Featuring selected papers presented at the second annual Modern Trends in Business Hospitality and Tourism International Conference held in Cluj-Napoca, Romania in 2022, this book explores sustainable business (re)modelling in various fields including hospitality and tourism from managerial, marketing, financial, and information technology & communications (IT&C) points of view. Topics include changing dimensions of modern business and hospitality post-COVID; business challenges and opportunities during crises; modern customer experiences; human capital leadership & organizational behavior, and investment financing in post-COVID-19 recovery.