The New York Times bestseller that provides a simple, proven approach to improve accountability and the bottom line. The economy crashes, the government misfires, businesses fail, leaders don't lead, managers don't manage, and people don't follow through, leaving us asking, "How did that happen?" Surprises caused by a lack of personal accountability plague almost every organization today, from the political arena to large and small businesses. How Did That Happen? offers a proven way to eliminate these nasty surprises, gain an unbeatable competitive edge, and enhance performance by holding others accountable the positive, principled way. As the experts on workplace accountability and the authors of The Oz Principle, Roger Connors and Tom Smith tackle the next crucial step everyone can take, whether working as a manager, supervisor, CEO, or individual performer: creating greater accountability in all the people on whom you depend.

The definitive book on workplace accountability by the New York Times bestselling authors of How Did That Happen? Since it was originally published in 1994, The Oz Principle has sold nearly 600,000 copies and become the worldwide bible on accountability. Through its practical and invaluable advice, thousands of companies have learned just how vital personal and organizational accountability is for a company to achieve and maintain its best results. At the core of the authors' message is the idea that when people take personal ownership of their organization's goals and accept responsibility for their own performance, they become more invested and work at a higher level to ensure not only their own success, but everyone's. Now more than ever, The Oz Principle is vital to anyone charged with obtaining results. It is a must have, must read, and must apply classic business book.

An accessible guide showing all people how to create and sustain diversity and inclusivity in the workplace—no matter your identity, industry, or level of experience Offering real-life accounts that illustrate common workplace occurrences around inclusivity and answers to questions like “How do I identify and handle diversity landmines at work?” and “What can I do when I’ve made a mistake?” this handbook breaks down ways that organizations (and all people) can improve their cultural awareness and become more equitable in their work and personal relationships. We know that diverse teams are stronger, smarter, and more profitable, and many companies are attempting to hire more diverse teams, but most struggle to create a real culture of inclusivity in which people from all backgrounds feel comfortable. As clinical psychologists, as well as individuals with marginalized identities, Dr. Stephanie Pinder-Amaker and Dr. Lauren Wadsworth show the emotional and physical impact of marginalization and how that leads to a decrease in employee engagement and, often, increased job turnover. “Did That Just Happen?!” will be invaluable for employees who come from underrepresented communities and identities (identities discussed include race, age, disability, sexual orientation, citizenship status, and gender expression). But the book is essential for leaders of companies, supervisors, HR departments, and for anyone who wants to understand and support diversity/equity/inclusion practices. The book will also make readers feel more confident in their navigating of friendships/interactions with people who hold different identities.

The iconic humorist offers his take on the stranger-than-fiction (and stranger-than-fact) 2016 presidential election and its equally unbelievable aftermath. The 2016 election cycle was so absurd that celebrated political satirist, journalist, and die-hard Republican P. J. O’Rourke endorsed Democratic candidate Hillary Clinton. As P. J. put it, “America is experiencing the most severe outbreak of mass psychosis since the Salem witch trials of 1692. So why not put Hillary on the dunking stool?” In How the Hell Did This Happen?, P. J. brings his critical eye and inimitable voice to some seriously risky business. Starting in June 2015, he asks, “Who are these jacklegs, high-binders, wire-pullers, mountebanks, swellheads, buncombe spigots, four-flushers and animated spittoons offering themselves as worthy of America’s highest office?” and surveys the full cast of presidential candidates including everyone you’ve already forgotten and everyone you wish you could forget. P. J. offers a brief history of how our insane process for picking who will run for president evolved, from the very first nominating convention (thanks, Anti-Masonic Party) through the reforms of the Progressive era (because there’s nothing that can’t be worsened by reform) to the present. He takes us through the debates and key primaries and analyzes everything from the campaign platforms (or lack thereof) to presidential style (“Trump’s appearance—indeed, Trump’s existence—is a little guy’s idea of living large. A private plane! A swell joint in Florida! Gold-plated toilet handles!”). And he rises from the depths of despair to come up with a better way to choose a president. Following his come-to-Satan moment with Hillary and the Beginning of End Times in November, P. J. reckons with a new age: “America is experiencing a change in the nature of leadership. We’re getting rid of our leaders. And we’re starting at the top.” “Where are we going? Where have we been? P. J. O’Rourke casts his gimlet gaze on the circus of clowns-people foisted on us by the 2016 election—and demands to know How the Hell Did This Happen?” —Vanity Fair

This book presents the full content of the third and final debate between philosopher Antony Flew--who was, until 2004, one of the world's most prominent atheists--and Christian philosopher Gary Habermas. Included as well are transcripts of the Q A session with the audience afterward, a 2004 conversation between Habermas and Flew shortly after Flew's much-publicized change of position to theism, as well as editor David Baggett's assessment and analysis of the full history of Habermas and Flew's interactions.

With over 40 million books sold, bestselling author Josh McDowell is no stranger to creatively presenting biblical truth. Now, partnering with fellow apologist Dave Sterrett, Josh introduces a new series targeted at the intersection of story and truth. The Coffee House Chronicles are short, easily devoured novellas aimed at answering prevalent spiritual questions. Each book in the series tackles a long-contested question of the faith, and then answer these questions with truth through relationships and dialogue in each story. In Did the Resurrection Happen, Really?: A Dialogue on Life, Death, and Hope, the college campus is rocked by a shooting spree that leaves nine students dead. Their up-close experience with mortality allies the coffee house discussion group together to really wrestle with the spiritual and eternal ramifications of whether or not Jesus rose from the dead. The other two books in the series: Is the Bible True, Really? and Who is Jesus, Really? continue the unfolding story at the college campus and the coffee house down the road.

In the aftermath of the terrorist attacks on 9/11, one question was on everyone's mind: How did this happen?Ó This book seeks to answer this question in all its aspects -- the motives & actions of the terrorists, the status of the U.S. military, the context of the Middle East, bioterr., airport security, diplomatic pressures -- &, info., & sound interpretation. Topics: the anatomy of a terrorist attack; Pax Americana in the Middle East; ideology, rage, & the assault on America; Islam through History; the changing face of terror; Saudi Arabia's double game; targeting Al Qaeda's finances; security as an afterthought; getting serious about terrorism; who's in charge?; prevention, deterrence, def.; new priorities & alignments; & the true significance of the attacks.

An “illuminating” book that “puts norms at the center of how we thinking about change”, revealing the different ways social change occurs—for readers of Freakonomics and Thinking, Fast and Slow (The New York Times) How does social change happen? When do social movements take off? Sexual harassment was once something that women had to endure; now a movement has risen up against it. White nationalist sentiments, on the other hand, were largely kept out of mainstream discourse; now there is no shortage of media outlets for them. In this book, with the help of behavioral economics, psychology, and other fields, Cass Sunstein casts a bright new light on how change happens. Sunstein focuses on the crucial role of social norms—and on their frequent collapse. When norms lead people to silence themselves, even an unpopular status quo can persist. Then one day, someone challenges the norm—a child who exclaims that the emperor has no clothes; a woman who says “me too.” Sometimes suppressed outrage is unleashed, and long-standing practices fall. Sometimes change is more gradual, as “nudges” help produce new and different decisions—apps that count calories; texted reminders of deadlines; automatic enrollment in green energy or pension plans. Sunstein explores what kinds of nudges are effective and shows why nudges sometimes give way to bans and mandates. Finally, he considers social divisions, social cascades, and “partyism,” when identification with a political party creates a strong bias against all members of an opposing party—which can both fuel and block social change.

The true story behind 150 of the world's most enduring myths, strange disappearances, mysterious deaths, nagging controversies & timeless questions.

The inspirational bestseller that ignited a movement and asked us to find our WHY Discover the book that is captivating millions on TikTok and that served as the basis for one of the most popular TED Talks of all time—with more than 56 million views and counting. Over a decade ago, Simon Sinek started a movement that inspired millions to demand purpose at work, to ask what was the WHY of their organization. Since then, millions have been touched by the power of his ideas, and these ideas remain as relevant and timely as ever. START WITH WHY asks (and answers) the questions: why are some people and organizations more innovative, more influential, and more profitable than others? Why do some command greater loyalty from customers and employees alike? Even among the successful, why are so few able to repeat their success over and over? People like Martin Luther King Jr., Steve Jobs, and the Wright Brothers had little in common, but they all started with WHY. They realized that people won't truly buy into a product, service, movement, or idea until they understand the WHY behind it. START WITH WHY shows that the leaders who have had the greatest influence in the world all think, act and communicate the same way—and it's the opposite of what everyone else does. Sinek calls this powerful idea The Golden Circle, and it provides a framework upon which organizations can be built, movements can be led, and people can be inspired. And it all starts with WHY.