Chapter 1. Introduction Chapter 2. Organisational And Operation Chapter 3. Cleaning Agents And Equipments Chapter 4. Hotel Guest Rooms And Cleaning Procedure Chapter 5. Bed Marketing And Principle Of Cleaning Chapter 6. Linen Management And Control Chapter 7. Laundry Operation Chapter 8. Room Keys And Key Control Chapter 9. Pest And Pest Control Chapter 10. Security And Safety Appendices A. Examination Questions B. Housekeeping Terminology C. Books And Publications

Now in its fifth edition, Professional Management of Housekeeping Operations is the essential practical introduction to the field, a complete course ranging from key principles of management to budgeting, from staff scheduling to cleaning. With expanded attention to leadership and training, budgeting and cost control, and the increasingly vital responsibility for environmentally safe cleaning, the latest edition of this industry standard also includes new case studies that help readers grasp concepts in a real-world setting. Instructor's Manual, Test Bank in both Word and Respondus formats, Photographs from the text, and PowerPoint Slides are available for download at www.wiley.com/college

This fully revised edition of the National Trust Manual of Housekeeping is essential reading for all those interested in the care of historic houses and their collections. It gives practical guidance on how to care for fragile interiors, maintain decorative fixtures and fittings and how to display furnishings and objects within their historic context. It also includes the latest thinking on housekeeping theory and practice. In particular, the Manual highlights the ways in which preventative conservation measures can help reduce the need for expensive repair to collections at a later date. It also explains how to strike the balance between the care and display of historic interiors and the provision of public access. Full of engaging insights into traditional and modern housekeeping techniques, the Manual explains how the nation's treasure houses have survived until today, and champions their future preservation, using conservation science, professional advice and environmentally sustainable methods and materials. Written by internationally renowned specialists at the National Trust, this Manual brings together many years of practical experience in the care of hundreds of historic houses and their collections.

The second edition of Housekeeping Management is written from a management perspective of the executive housekeeper in the lodging industry. The overarching concept of the text spotlights three major areas of expertise required for the success of lodging professionals: management of resources, administration of assets, and knowledge of technical operations. The text explores the role of the housekeeping department in hotel/lodging operations, and focuses mainly on the effective communication between the housekeeping, front office, and engineering and maintenance staff. This edition will have the same focus on the management- and administration-based philosophy from the 1st Edition, but with a stronger focus on the engineering aspects of housekeeping. The book also incorporates new concepts of energy conservation and risk management to address the latest sustainability and security trends in the industry, as well as updated information on guestroom technology.

The ""Manual of Housekeeping"" is essential reading for all those involved in the care of historic houses and their collections. Building on the success of bestselling earlier editions, this greatly expanded manual covers a wider range of subjects in greater detail and includes the very latest thinking on housekeeping theory and practice. The ""National Trust"" gives detailed practical guidance on the care and maintenance of fragile interiors and the decorative fixtures, fittings and objects that contribute so much to their interest. In particular, this book highlights the ways in which preven.

Housekeeping Operations, Design And Management is a comprehensive textbook, which aims to cover all relevant theoretical and practical aspects of housekeeping with special reference to hotels. The book is divided into three sections operations, design and management. The first part covers the theoretical foundation and techniques of operation of housekeeping and gives the basic knowledge of practical housekeeping. The second part of the book covers the design aspects in housekeeping, which includes interior decoration, floral design, uniform design and textiles. The third section of the book highlights the managerial aspects of housekeeping, which includes contract services, human resource management, budgets and also the latest trends in the accommodation department of hotels. The book also highlights the relation between interior decoration and housekeeping. It is specially designed for students pursuing a degree or diploma in Hotel Management/Home Science, and also for housekeepers working in the industy. The photographs, charts, diagrams and tables are useful in coverage of the concepts of housekeeping. The book is also helpful for entrepreneurs who want to start their own housekeeping concern.