The quality, resourcing and accessibility of healthcare is a key issue facing societies in the 21st century. Despite the system delivery focus of these factors it is critical to remember that healthcare is a human service and as such, people need to be placed at the centre of healthcare systems and processes. To do this we need to improve the way that people are valued and involved in healthcare practices. Professional relationships lie at the heart of such practices. This book illuminates and challenges professional healthcare relationships. The authors examine the nature, context and purpose of healthcare relationships, explore models through which these relationships are enacted, developed and critiqued, and provide narratives of health practice relationships in action. These narratives reveal how health practice relationships are experienced and created in real-world situations. The various chapters generate a range of implications and recommendations for healthcare practice and systems and for the education of health professionals. This is a book for practitioners, educators, clients, members of the community, advocacy and agency groups, regulatory bodies and those with power to shape the future direction of healthcare. There are four sections in the book: Section 1: Health practice relationships context Section 2: Understanding professional relationships Section 3: Health practice relationships narratives Section 4: Implications for practice, systems and education

The result of Creative Health Care Management's 25 years experience in health care, this book provides health care leaders with basic concepts for transforming their care delivery system into one that is patient and family centered and built on the power of relationships. Relationship-Based Care provides a practical framework for addressing current challenges and is intended to benefit health care organizations in which commitment to care and service to patients is strong and focused. It will also prove useful in organizations searching for solutions to complex struggles with patient, staff and physician dissatisfaction; difficulty recruiting and retaining and developing talented staff members; conflicted work relationships and related quality issues. Now in it's 16th printing, Relationship-Based Care has sold over 65,000 copies world-wide. It is the winner of the American Journal of Nursing Book of the Year Award.

This book provides health care leaders with basic concepts for transforming their care delivery system into one that is patient- and family-centered and built on the power of relationships. Relationship-Based Care provides a practical framework for addressing current challenges and is intended to benefit health care organizations in which commitment to care and service to patients is strong and focused. It will also prove useful in organizations searching for solutions to complex struggles with patient, staff and physician dissatisfaction; difficulty recruiting and retaining and developing talented staff members; conflicted work relationships and related quality issues. The book is the result of 25 years of experience of Creative Health Care Management, a nursing management consulting firm founded by Marie Manthey.

Communication and Professional Relationships in Healthcare Practice focuses on the crucial role that spoken interactions play in shaping relationships in contemporary healthcare practice. The authors apply theoretical concepts of communication to the workplace of healthcare, drawing upon scenarios based in the settings of clinical experience. The book presents a wide range of interactions (including consultations, team meetings, dialogues and casual conversations) between health professionals, their colleagues and their clients or patients in a variety of settings. Drawing on the latest research in applied linguistics and professional communication, the authors introduce readers to a number of approaches that can be used to analyse these interactions. Using these techniques, readers will discover exactly how central themes of healthcare practice (including trust, empathy, expertise and breaking bad news) are constructed through the communicative choices that participants make in these interactions. Designed specifically for medical, nursing and allied health practitioners with an interest in communication, the book makes the techniques of discourse analysis accessible and provides ample opportunities for individual practitioners to apply this knowledge to their own professional contexts. Reviews: Refreshingly, the book addresses communication not only in interactions between health professionals and patients, but amongst team members and between health professionals in an array of communicatively challenging real world contexts. It brings home to the reader the complexity of communication in health care, and it offers practitioners many tools for reflecting on their own and others' communicative practices, and for enhancing their professional interactions. Dr Catherine O'Grady, Educator and Applied Linguist -Health Communication

A Quick Guide to Relationship-Based Care is a 68-page booklet outlining the basics of Relationship-Based Care®. This valuable resource is ideal for orientation of the entire workforce in organizations implementing Relationship-Based Care. Written in easy-to-understand language, this book will help everyone in the organization (especially those in later implementation waves) to understand that they are truly part of something meaningful. This book will be a game changer for all organizations implementing Relationship-Based Care!

The personal interface between clinician and patient is a misunderstood subject which can impact all areas of health care. Without adequate training in relationship science clinicians inadvertently contribute to empathic failure, poor medical decision process, difficulty changing health-related behavior, costly variation and derailment of care, extra litigation, and clinician burnout. Relationship Power in Health Care presents new knowledge and skills that empower health care and wellness professionals to become competent facilitators of behavior and lifestyle change, information transfer, and medical decision making in collaboration with their patients. The new approaches are supported by a wide variety of research and clinical evidence, derived from modern psychotherapy, brain biology, and the latest advances in health coaching and nursing science. Putting them to work to improve health care makes good sense both scientifically and ethically. This comprehensive text integrates past health psychology models starting from the 1950s with recent advances made since the 1990s in relationship psychology and interpersonal neurobiology. It also includes videos of brief medical interviews along with analysis of the strategies and tactics used. The tactics outlined and the interview demonstrations, conducted by a highly experienced clinical social worker and nurse Joanne Gaffney, offer a unique opportunity for all clinicians to acquire valuable skills in both clinician self-care and patient care.

"This book is about a vital aspect of healthcare; that is, how people collaborate. At the heart of this book is the RESPECT Model of Collaboration in healthcare produced during a doctoral research project. Following this research a number of practitioners have explored this model in their practice and they were invited to write up their experiences and insights in a number of chapters in this book.The intended audience for this book includes healthcare practitioners, educators, managers and others with an interest in how people in healthcare collaborate. Readers will be invited to look at ways that this dynamic model can be utilised insightfully in their practice. In the RESPECT Model, collaboration is presented as: R ReflexiveE Endeavours (in) S SupportiveP Practice (for)E EngagedC Centred-on-PeopleT Teamwork. the title="" respect="" reflects="" the="" goal="" and="" practice="" of="" patient-centred="" care.="" model="" is="" not="" presented="" as="" a="" universal="" approach="" for="" people="" to="" adopt="" in="" their="" but="" rather="" it="" offers="" ideas="" explore,="" expand="" critique="" build="" an="" even="" greater="" understanding="" complex="" phenomenon="" collaboration="" create="" our="" own="" ways="" practising="" respectfully.="" this="" reciprocal="" synergistic="" way="" working="" exactly="" what="" collaborating="" about.="" by="" engaging="" with="" others'="" experiences="" conceptualisations,="" book="" expanded="" version="" initial="" thesis.="" serves="" means="" influencing="" other="" people's="" practices="" which="" turn="" can="" develop="" challenge="" model. divThere are four sections in the book:div“/divProfessional relationshipsA study of collaboration in healthcareApplying the RESPECT Model of Collaboration in healthcare practiceEducational applications of the RESPECT Model of Collaboration." /div

This textbook outlines the key areas of mental health practice for those in the early stages of their training, who may not necessarily come from psychology backgrounds. Accompanies the lecturer’s book ‘Teaching Mental Health’ Focuses on the 'Ten Essential Shared Capabilities' that have been developed by the Sainsbury Centre for Mental Health In partnership with the BABCP, Lord Layard is recommending that more mental health graduates be trained in order to meet demand for mental health services in the UK

International Practice Development in Health and Social Care International Practice Development in Health and Social Care The second edition of International Practice Development in Health and Social Care remains the definitive resource for all those responsible for facilitating innovation and change in health and social care practice at every level. Fully revised and updated throughout, this new edition preserves its focus on developing person-centred, safe and effective evidence-based care that reflects the most recent health service modernisation agendas, clinical governance strategies, and quality improvement initiatives worldwide. Designed to empower multi-professional healthcare teams to transform both the culture and context of care, this invaluable guide: Offers an accessible, interactive approach to a variety of complementary improvement approaches that integrate learning, development, improvement, knowledge translation and inquiry Delivers practical practice development (PD) strategies guided by values of compassion, safety, efficacy, and person-centredness Provides recommendations for prioritising wellbeing in the workplace, enabling team effectiveness, and fostering collaboration and inclusion across health and social care systems Includes numerous real-world examples that connect theory with practice and illustrate field-tested PD methods Features contributions from Australia, Scandinavia, the UK, Germany, New Zealand, and the Netherlands, underscoring the text’s international focus International Practice Development in Health and Social Care is essential reading for multi-professional healthcare practitioners including nurses, midwives, allied healthcare and medical practitioners, clinical educators, PD coordinators, health and social care leaders, managers and commissioners, and students and trainees from all the healthcare professions.

Historically, mental health clinical research has taken inadequate account of psychosocial disorders experienced by those who identify as sexual and gender minorities, however, researchers have recently begun developing and adapting evidence-based mental health treatment approaches for use with these groups. Handbook of Evidence-Based Mental Health Practice with Sexual and Gender Minorities offers a comprehensive array of evidence-based approaches for treating sexual and gender minority clients' mental health concerns. The interventions detailed here span a diverse spectrum of populations, including sexual and gender minority youth, transgender populations, same-sex couples, sexual minority parents, and bisexual individuals. Chapters also address numerous mental and behavioral health problems, including anxiety disorders, depression, substance abuse, trauma, body image disturbance, and sexual health. In addition to an overview of the research evidence supporting each clinical presentation and approach, chapters contain practical how-to guidance for therapists to use in their clinical practice. This book reflects a true integration of the best of sexual and gender minority research and the best of evidence-based practice research, presented by the leading experts in the field. As such it is essential reading for mental health professionals who work with these groups, as well as trainees in social work, counseling, and clinical psychology.