The HardTalk Handbook is an interactive guide to mastering the science and art of difficult conversations we keep avoiding. Using extensive research and neuroscience techniques, it explores the reasons behind the way we behave when communicating and how to combat those behaviours that hold us back. It demonstrates how to resolve conflict and affect change, even in the most diverse organisations, no matter your culture, background or experience. Discover why we'd rather 'put up' instead of 'turn up' and how our natural instinct to 'speak louder' is far less important than 'listening hard'. Whether you need to tell a colleague they smell, that your boss's approach is ineffective or any other type of HardTalk you have experienced, this Handbook will show you the skills you need to succeed at the conversations that make all the difference.

The first all-in-one book of its kind, YouMap®: Find Yourself. Blaze Your Path. Show the World! provides you with a real-world tested step-by-step process to achieve career clarity and execute a winning job search. Kristin Sherry’s proven career coaching process is placed in your hands along with the expertise of career services professionals Patricia Edwards, Kerri Twigg, Brian Brandt, Kamara Toffolo, Lisa Jones, and Donna Serdula, author of LinkedIn Profile Optimization for Dummies. Discover the four pillars of career satisfaction, determine your next best career move, and confidently explain your value in your networking conversations, cover letters, resume, LinkedIn profile, and job interviews!

"365 is your playbook to shift your mindset and creatively solve problems to improve your life in the most important areas." –Beth Comstock, author, Imagine It Forward and Forbes' Top 100 Most Powerful Women Maximize 365 will guide you to increased personal growth, satisfaction, and success. Daily tips in the areas of relationships, health and wellness, career, finances, and spirituality will help you level up your life. International bestselling author Kristin A. Sherry contributes over a decade of executive and career coaching expertise along with a treasure chest of actionable advice from additional experts. Each daily topic is supported by an inspiring quote and specific ideas for action to realize immediate progress. From building wealth and passive income, productive approaches to conflict, discovering your purpose and leaving a legacy, to advancing your career, and a wide range of topics in between, Maximize 365 will help you transform and grow the vital areas of your life.

The HardTalk Handbook is an interactive guide to mastering the science and art of difficult conversations we keep avoiding. Using extensive research and neuroscience techniques, it explores the reasons behind the way we behave when communicating and how to combat those behaviours that hold us back. It demonstrates how to resolve conflict and affect change, even in the most diverse organisations, no matter your culture, background or experience. Discover why we'd rather 'put up' instead of 'turn up' and how our natural instinct to 'speak louder' is far less important than 'listening hard'. Whether you need to tell a colleague they smell, that your boss's approach is ineffective or any other type of HardTalk you have experienced, this Handbook will show you the skills you need to succeed at the conversations that make all the difference.

The International Handbook of Educational Change is a state of the art collection of the most important ideas and evidence of educational change. The book brings together some of the most influential thinkers and writers on educational change. It deals with issues like educational innovation, reform, restructuring, culture-building, inspection, school-review, and change management. It asks why some people resist change and what their resistance means. It looks at how men and women, older teachers and younger teachers, experience change differently. It looks at the positive aspects of change but does not hesitate to raise uncomfortable questions about many aspects of educational change either. It looks critically and controversially at the social, economic, cultural and political forces that are driving educational change. School leaders, system administration, teacher leaders, consultants, facilitators, educational researchers, staff developers and change agents of all kinds will find this book an indispensable resource for guiding them to both classic and cutting-edge understandings of educational change, no other work provides as comprehensive coverage of the field of educational change.

"By leveraging the insights that Sherry details in her book for your organization, you can reach levels of excellence you probably never considered attainable." –Authors Reading According to Gallup research, 9 out of 10 people are not naturally wired to manage people. Yet, two-thirds of managers are thrown into supervising people without direction. Kristin Sherry had a similar experience leading a team of 31 people for the first time without preparation. Packed with practical tools, frameworks and tips to grow your confidence and people management capabilities, this book will help you discover if management is the best fit for your talents, reveal directing and delegating styles, offer strategies and tactics for hiring, onboarding, training, developing others, and retaining and offboarding employees. Readers will find step-by-step support to create development plans, give feedback, motivate others and facilitate feedback sessions in this toolbox of actionable guidance. Hard learned lessons combined with experience coaching managers to improve their skills are delivered in this easy-to-follow guide to earn your team’s respect, get better results and help your team love Mondays.

A comprehensive guide to excelling in a complex matrix organization Debra was not in a good mood as she entered Johann’s office for their third meeting. One of her colleagues had just been promoted and, although the guy who got it was good, she didn’t think he was any better than her. Well, except at one thing, he was always playing politics - sucking up to the more senior guys and volunteering to be on any committee going. Debra knew the type - went to the same school, belonged to the same club - she didn’t have a hope against the kind of connections he had so she might as well give up. It seemed doing a good job just wasn’t enough around here. Debra and Johann work in an environment with multiple and complex reporting lines – in other words, a matrix. There’s room to “slip between the cracks” – if a person wants to take advantage of confusion over who is managing performance; or if they can’t make the necessary transition to self-management. Communication can be difficult even when there is an apparently shared language. Read how Johann and Debra work together to identify the skills needed to succeed in a matrix, and how using Emotional Intelligence (EI) can develop specific behaviours you can incorporate in your daily job. The result will help reduce stress and increase your chances of success. Dawn Metcalfe, Managing Director of PDS, based in Dubai, uses her experience as a coach and trainer to give us a behind the curtain look at how mentoring can help an individual develop the skills they need to survive and thrive in today’s complex work environments.

The New Television Handbook provides an exploration of the theory and practice of television at a time when the medium is undergoing radical changes. The book looks at television from the perspective of someone new to the industry, and explores the place of the medium within a constantly changing digital landscape. This title discusses key skills involved in television production, including: producing, production management, directing, camera, sound, editing and visual effects. Each of these activities is placed within a wider context as it traces the production process from commissioning to post-production. The book outlines the broad political and economic context of the television industry. It gives an account of television genres, in particular narrative, factual programmes and news, and it considers the academic discipline of media studies and the ways in which theorists have analysed and tried to understand the medium. It points to the interplay of theory and practice as it draws on the history of the medium and observes the ways in which the past continues to influence and invigorate the present. The New Television Handbook includes: contributions from practitioners ranging from established producers to new entrants; a comprehensive list of key texts and television programmes; a revised glossary of specialist terms; a section on training and ways of getting into the industry. By combining theory, real-world advice and a detailed overview of the industry and its history, The New Television Handbook is an ideal guide for students of media and television studies and young professionals entering the television industry.

The classic and authoritative reference in the field of computer security, now completely updated and revised With the continued presence of large-scale computers; the proliferation of desktop, laptop, and handheld computers; and the vast international networks that interconnect them, the nature and extent of threats to computer security have grown enormously. Now in its fifth edition, Computer Security Handbook continues to provide authoritative guidance to identify and to eliminate these threats where possible, as well as to lessen any losses attributable to them. With seventy-seven chapters contributed by a panel of renowned industry professionals, the new edition has increased coverage in both breadth and depth of all ten domains of the Common Body of Knowledge defined by the International Information Systems Security Certification Consortium (ISC). Of the seventy-seven chapters in the fifth edition, twenty-five chapters are completely new, including: 1. Hardware Elements of Security 2. Fundamentals of Cryptography and Steganography 3. Mathematical models of information security 4. Insider threats 5. Social engineering and low-tech attacks 6. Spam, phishing, and Trojans: attacks meant to fool 7. Biometric authentication 8. VPNs and secure remote access 9. Securing Peer2Peer, IM, SMS, and collaboration tools 10. U.S. legal and regulatory security issues, such as GLBA and SOX Whether you are in charge of many computers or just one important one, there are immediate steps you can take to safeguard your computer system and its contents. Computer Security Handbook, Fifth Edition equips you to protect the information and networks that are vital to your organization.

You can present to camera, speak to time, read autocue, conduct an interview, write and memorise scripts; you have a showreel, headshots and a CV—but what next? How do you decide which genre to go for, market yourself and establish your career? The TV Presenter’s Career Handbook is full of information and advice on how to capitalise on your presenter training and contains up-to-date lists of resources to help you seek work, market yourself effectively, and increase your employability. Contents include raising your profile, what kinds of companies to aim for and how to contact them, what to do with your programme idea, video and radio skills, creating your own TV channel, tips from agents, specialist genres such as News, Sports, Technology, Children’s and Shopping channels, breaking into the US, and more! Features interviews and case studies with over 80 experts so you can learn from those who have been there first, including: Maxine Mawhinney and Julian Worricker BBC News anchors, Jon Bentley and Jason Bradbury presenters The Gadget Show, Melvin Odoom KISS FM, Gemma Hunt presenter Swashbuckle, Matt Lorenzo presenter Premier League, Tony Tobin chef/presenter Ready Steady Cook and Saturday Kitchen, Alison Keenan and Marie-Francoise Wolff presenters QVC, Maggie Philbin and Jem Stansfield presenters Bang Goes the Theory, Kate Russell presenter BBC Click, Sarah Jane Cass Senior Talent Agent Somethin’ Else Talent, Emma Barnett award-winning radio presenter, David McClelland Technology presenter Rip Off Britain, Louise Houghton and Tina Edwards presenters London Live, Fran Scott presenter Absolute Genius with Dick and Dom, and Claire Richmond founder findatvexpert.com