Textbook on two group discussion techniques for judgemental decision making in programme planning situations - describes the 'nominal group technique' and the 'delphi technique'.

In an era of rapidly shrinking resources, efficient utilization of public resources is of paramount importance. Health care, social services, education, law enforcement, and other fields have established their own standards against which program operations are assessed. National accrediting bodies have implemented systems of rigorous peer review to ensure the quality of program processes and outcomes. Nongovernmental organizations must demonstrate success in achieving their stated goals in order to sustain or expand program funding. In the 21st century, process (how programs are organized and how work is conducted) has become as important as outcomes in determining program effectiveness. Responding to these dynamic challenges, the authors utilize concrete case studies to immerse students in the techniques of program evaluation. They effectively examine systems theory, project planning, queuing theory, cost-benefit analysis, and organization processes (including standards-based program accreditation), providing practical examples in an easy-to-comprehend style. In addition, comprehensive discussions explain how process intervention is utilized to achieve program adaptations and strategic change. Like its highly regarded predecessors, the latest edition features evaluation exercises designed to facilitate student development of indicators and measures when dealing with real-world programs. An Instructors Manual provides solutions to the case studies in the appendix of the text, further clarifying the program planning and evaluation process.

The present volume is an english translation of ISNARs Research Man-agement guidelines no. 2, guide d'elaboration de programmes et d'establissememt de priorites. That original publication describes a methodology coming out of years of collaboration between INRA and ISNAR. The history of that effort is well described below by the director general of INRA of that time. Since 1993, ISNAR has extended its collaboration with in a number of new domains with the ful support and guidance of INRA's present director general, a. Arifi. Recognizing that the approaches developed jointly with Morocco can serve other developing countries, he has allowed INRA experts to participate in program-formulation and priority-setting exercieses in other are forthcoming in the framework of this continued collaboration.

Types and sources of conflict; Methods of conflict resolution and problem solving; The language of conflict and problem solving; Personal styles of conflict resolution; Attitudes and problem solving; Organizing for conlict or cooperation; Early stages of integrative decision making; Later stages of integrative decision making; Changing conflict resolution skills and behavior.

Hands-on and practical, the new edition of this classic text for social work and human services incorporates the principles of effectiveness-based planning as it addresses the steps of designing, implementing, and evaluating a program at the local agency level. Meaningful examples at every stage of the process—from problem analysis and needs assessment to evaluating effectiveness and calculating costs—enhance reader understanding of concepts in the real world.

This indispensable sourcebook covers conceptual and practical issues in research design in the field of social and personality psychology. Key experts address specific methods and areas of research, contributing to a comprehensive overview of contemporary practice. This updated and expanded second edition offers current commentary on social and personality psychology, reflecting the rapid development of this dynamic area of research over the past decade. With the help of this up-to-date text, both seasoned and beginning social psychologists will be able to explore the various tools and methods available to them in their research as they craft experiments and imagine new methodological possibilities.