This helpful new book discusses access possibilities and policies with regard to government information. New and impending legislation, information on most frequently used and requested sources, and grant writing are some of the topics covered in the comprehensive chapters. Government Documents and Reference Services helps make sense of technical reports, government regulations, patents, and other difficult areas the librarian has to deal with. Reference and technical librarians will find this an indispensable tool to guide them through the intricacies of government document research.

As classrooms and universities strive to adapt their instructional methods to an ever progressing technological age, it is imperative that academic libraries also revisit the ways in which reference and instruction services are organized and implemented. Library Reference Services and Information Literacy: Models for Academic Institutions not only advocates for a more intentional integration of reference and instructional services, but it also provides organizational background, staff objectives, and various successes and challenges that have already been experienced by real institutions. This publication is an important reference source for librarians, practitioners, and university leaders who wish to maximize the current utilization of their resources.

Comprised of a wide breadth of scholarly materials and diverse articulations, The Holocaust: Memories, Research, Reference will help you guide others in Holocaust research and show you how you can avoid contributing to the popularization and trivialization of the Holocaust. You’ll find in it poems by the prolific American poet, Lyn Lifshin; an essay by Arnost Lustig; work by Roselle Chartock; commentary by Howard Israel on the controversial Pernkopf Atlas; writing on the historian’s role by Michael Marrus, a top Holocaust scholar; and views on linguistic distortions by Sanford Berman, the well-known cataloger. In addition, you’ll read about: the U.S. Memorial Holocaust Museum preparing a Holocaust unit for high school students incorporating contemporary Holocaust articles into Holocaust study Holocaust “webliographies” comparative genocide studies and the future of Holocaust research Holocaust denial literature Holocaust reference work in its preferred form doesn’t substitute method, empiricism, and quantification for substance, emotion, and qualitative discussion. This form is captured and preserved for the benefit of future survivors and scholars in The Holocaust: Memories, Research, Reference. Informed by years of experience and suffering, it will take you and your library visitors to the heart of research and allow you to re-search the human heart.

This collection examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it.

Learn what innovative changes lie in the future of government information The Changing Face of Government Information comprehensively examines the way government documents’ librarians acquire, provide access, and provide reference services in the new electronic environment. Noted experts discuss the impact electronic materials have had on the Government Printing Office (GPO), the reference services within the Federal Depository Library Program (FDLP), and the new opportunities in the transition from paper-based information policy to an electronic e-government. This source reveals the latest changes in the field of government documents librarianship and the knowledge and expertise needed to teach users how to access what they need from this enormous wealth of government information. Major changes have taken place in the way government information is created, disseminated, accessed, and preserved. The Changing Face of Government Information explains in detail the tremendous change taking place in libraries and government documents librarianship. Topics include the increasing accessibility to the federally funded technical report literature, information on the Patriot Act’s effect on the status of libraries in the aftermath of 9/11, the uses of Documents Data Miner©, and information about catalogs, indexes, and full text databases. This book also provides a selective bibliography of print and electronic sources about Native Americans and the Federal Government, as well as specific sources for information about the environment, such as EPA air data, DOE energy information, information on flora and fauna, hazardous waste, land use, and water. Each chapter is extensively referenced and several chapters use appendixes, tables, and charts to ensure understanding of data. This useful book gives readers the opportunity to learn: how the University of Oregon successfully integrated its business reference service and map collection into its government documents collection the results of a survey of FDLP institutions identifying the factors contributing to the reorganization of services details of the pilot project undertaken by the University of Arizona Library along with the United States Government Printing Office’s Library Programs Service to create a model for a virtual depository library which critical features are missing in today’s e-government reference service models details of the GPO’s plans to provide perpetual access to both electronic and tangible information resources—and the strategies to authenticate government publications on the Internet The Changing Face of Government Information is stimulating, horizon-expanding reading for librarians, professors, students, and researchers.

This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.

The Congressional Record is the official record of the proceedings and debates of the United States Congress. It is published daily when Congress is in session. The Congressional Record began publication in 1873. Debates for sessions prior to 1873 are recorded in The Debates and Proceedings in the Congress of the United States (1789-1824), the Register of Debates in Congress (1824-1837), and the Congressional Globe (1833-1873)