This contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan’s perspective. As the global economy becomes more connected and competitive, many economies depend the service sector on for growth and prosperity. A multi-disciplinary approach to Service Science can potentially transform service industries through research, education, and practice. Offering a forum for best practices in Service Science within Japan, the volume benefits its audience by sharing viewpoints from a wide range of geographical regions and economies. The book is organized as follows: • Foundations of Service Science and the service industry sector • Public/Private sector partnerships, policies, trade in services, future prospects • Contributions from science, social science, management, engineering, design as well as industry sector perspectives • Road-maps, methodology, business development, strategies and innovative models, application of information technology, performance measures, and service system design • Education and workforce development • Case studies from practice, research and educational community • Future Directions in Japan This book includes three Forewords written by key leaders in Service Science: • Takayuki Aso (Ministry of Education, Culture, Sports, Science & Technology in Japan) • Yasuhiro Maeda (Director, Service Affairs Policy Division METI) • Norihisa Doi (Professor Emeritus, Keio University and Service Science, Solutions and Foundation Integrated Research (S3FIRE) Program Officer, JST/RISTEX)

Drawing on contributions from various manufacturing fields, this book offers a comprehensive perspective by combining theoretical concepts with practical applications. It emphasizes future developments, the integration of technologies, and the crucial role of humans in manufacturing companies. Production Management, Manufacturing, and Process Control presents cutting-edge strategies and innovations for creating people-centered manufacturing processes. It explores how culture influences cognition and behavior, providing readers with valuable insights into relevant theories. This book also explores risk management, human performance improvement, and the current challenges in quality and information systems management. Sustainable global manufacturing practices that balance global market access with strong domestic engineering ecosystems are covered in detail, and this book also addresses the optimization of production processes, including the use of machine learning for fault diagnosis. This is an ideal read and a valuable resource for students, graduates, teachers, researchers, and professionals in industrial management, business management, safety fields, manufacturing, risk management, and quality management.

Proceedings of the 14th International Conference on Applied Human Factors and Ergonomics (AHFE 2023), July 20–24, 2023, San Francisco, USA

The five-volume set IFIP AICT 630, 631, 632, 633, and 634 constitutes the refereed proceedings of the International IFIP WG 5.7 Conference on Advances in Production Management Systems, APMS 2021, held in Nantes, France, in September 2021.* The 378 papers presented were carefully reviewed and selected from 529 submissions. They discuss artificial intelligence techniques, decision aid and new and renewed paradigms for sustainable and resilient production systems at four-wall factory and value chain levels. The papers are organized in the following topical sections: Part I: artificial intelligence based optimization techniques for demand-driven manufacturing; hybrid approaches for production planning and scheduling; intelligent systems for manufacturing planning and control in the industry 4.0; learning and robust decision support systems for agile manufacturing environments; low-code and model-driven engineering for production system; meta-heuristics and optimization techniques for energy-oriented manufacturing systems; metaheuristics for production systems; modern analytics and new AI-based smart techniques for replenishment and production planning under uncertainty; system identification for manufacturing control applications; and the future of lean thinking and practice Part II: digital transformation of SME manufacturers: the crucial role of standard; digital transformations towards supply chain resiliency; engineering of smart-product-service-systems of the future; lean and Six Sigma in services healthcare; new trends and challenges in reconfigurable, flexible or agile production system; production management in food supply chains; and sustainability in production planning and lot-sizing Part III: autonomous robots in delivery logistics; digital transformation approaches in production management; finance-driven supply chain; gastronomic service system design; modern scheduling and applications in industry 4.0; recent advances in sustainable manufacturing; regular session: green production and circularity concepts; regular session: improvement models and methods for green and innovative systems; regular session: supply chain and routing management; regular session: robotics and human aspects; regular session: classification and data management methods; smart supply chain and production in society 5.0 era; and supply chain risk management under coronavirus Part IV: AI for resilience in global supply chain networks in the context of pandemic disruptions; blockchain in the operations and supply chain management; data-based services as key enablers for smart products, manufacturing and assembly; data-driven methods for supply chain optimization; digital twins based on systems engineering and semantic modeling; digital twins in companies first developments and future challenges; human-centered artificial intelligence in smart manufacturing for the operator 4.0; operations management in engineer-to-order manufacturing; product and asset life cycle management for smart and sustainable manufacturing systems; robotics technologies for control, smart manufacturing and logistics; serious games analytics: improving games and learning support; smart and sustainable production and supply chains; smart methods and techniques for sustainable supply chain management; the new digital lean manufacturing paradigm; and the role of emerging technologies in disaster relief operations: lessons from COVID-19 Part V: data-driven platforms and applications in production and logistics: digital twins and AI for sustainability; regular session: new approaches for routing problem solving; regular session: improvement of design and operation of manufacturing systems; regular session: crossdock and transportation issues; regular session: maintenance improvement and lifecycle management; regular session: additive manufacturing and mass customization; regular session: frameworks and conceptual modelling for systems and services efficiency; regular session: optimization of production and transportation systems; regular session: optimization of supply chain agility and reconfigurability; regular session: advanced modelling approaches; regular session: simulation and optimization of systems performances; regular session: AI-based approaches for quality and performance improvement of production systems; and regular session: risk and performance management of supply chains *The conference was held online.

This book examines the links between events and sustainability, with a particular focus on how festivals and events contribute to making places more inclusive, resilient and sustainable. Previous sustainability research in events often focused on reducing the negative environmental impacts, with a corresponding lack of consideration of socio-economic dimensions. More recently, research has begun to consider events in relation to a range of economic and social issues, highlighting the growing importance of examining events through a critical lens. This book adopts a critical and broader approach to event sustainability, arguing that scholars should examine how events might contribute to sustainable development, rather than merely exploring how individual events could be made more sustainable. Accordingly, the contributors to this edited book address how events might change attitudes and behaviours by promoting sustainable lifestyles, communities and technologies. Following a detailed introduction, the book features 16 chapters written by scholars from across the world. The chapters in this book were originally published as a special issue of the Journal of Sustainable Tourism.

An innovative feature of this book is its econocentric structure, focusing on digital designs. From the outset, econocentrism is assumed to be a core engine of capitalism, like money. The new coronavirus pandemic has changed lifestyles worldwide, which are unlikely ever to return in their original form. This great transformation will change the nature of the socio-economic system itself and will be centered on digital designs. At present, money already is beginning to undergo a major revolution in that sense. Many books dealing with digital designs and innovations have been published, but few if any of them focus on monetary and analytical methods in the way that this present volume does.The book then contains 6 parts: Evolution of money and thinking complexities in the AI era; Goods market and the future of labor market; Computational social approaches to social dilemmas, smart city, cryptocurrencies; Artificial market experiments; The randomness and high frequencies in financial data; Other trading strategy issues and the effects of AI usage. These issues may be indispensable subjects in our age. Study these subject, and have a step forward to the future society!

Thanks to advances in computer technology in the last twenty years, navigation system, cabin environment control, ACC, advanced driver assistance system (ADAS) and automated driving have become a part of the automobile experience. Improvement in technology enables us to design these with greater flexibility and provide greater value to the driver (human centered design). To achieve this, research is required by laboratories, automobile and auto parts manufacturers. Although there has been a lot of effort in human factors research and development, starting from basic research to product development, the knowledge and experience has not been integrated optimally. The aim of this book is to collect and review the information for researchers, designers and developers to learn and apply them for further research and development of human centered design of future automotive technologies. Automotive human factors include psychological, physiological, mathematical, engineering and even sociological aspects. This book offers valuable insights to applying the right approach in the right place.

The four-volume set LNCS 8513-8516 constitutes the refereed proceedings of the 8th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2014, held as part of the 16th International Conference on Human-Computer Interaction, HCII 2014, held in Heraklion, Crete, Greece in June 2014, jointly with 14 other thematically similar conferences. The total of 1476 papers and 220 posters presented at the HCII 2014 conferences was carefully reviewed and selected from 4766 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers thoroughly cover the entire field of human-computer interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The total of 251 contributions included in the UAHCI proceedings were carefully reviewed and selected for inclusion in this four-volume set. The 75 papers included in this volume are organized in the following topical sections: design for aging; health and rehabilitation applications; accessible smart and assistive environments; assistive robots and mobility, navigation and safety.

This book includes lessons and insights from the hospitality management approach of Japanese sustainable organizations, as well as philosophical underpinnings and numerous business practice examples. The "Japanese manner" of providing customer service and hospitality is well-known around the globe. Traditionally, Japanese organizations have specific but implicit standards for how to approach customers and other multi-stakeholders, exhibiting respect and omnipresence. Japanese hospitality is complicated, nuanced, and changing in tandem with Japanese culture. The book presents sustainable and resilient management of society, organizations, and businesses. Kyoto, in particular, is regarded as Japan's cultural capital, and it is home to not only numerous architectures classified collectively by UNESCO, but also to distinctive Japanese hospitality, customs, philosophy, and ethics. The book is a useful resource for academics and business practitioners interested in the hospitality management, service management, and human resource management. The lessons and insights in this book will also throw light on the future course of the post-pandemic era with modern technologies and their transformation.