Features a step-by-step guide through the case management process, from intake and assessment to referrals and termination. This book focuses on what is most important for readers to consider, document, and pass along in each step of the human services process.

Written by renowned author Catherine Mullahy, The Case Manager’s Handbook, Fifth Edition is the ultimate how-to guide for case managers. This practical resource helps case managers build fundamentals, study for the Certified Case Manager (CCM) exam, and most importantly, advance their careers after the exam. Written for all professionals in all practice settings in case management, it uses real-life examples and an easy-to-read, conversational style to examine the case management process while presenting practical procedural information. An excellent daily reference and training guide for new case managers and seasoned professionals in various setting, The Case Manager’s Handbook, Fifth Edition is the “go-to” resource for facing the day-to-day challenges of case management, especially as the nation navigates through the many changes introduced by the landmark Patient Protection and Affordable Care Act. Significantly updated and revised, it contains eight new chapters: * Hospital Case Management: Changing Roles and Transitions of Care * Patient Centered Medical Home, ACOs, Health Exchanges * Evidence-Based Practice * Public Sector Reimbursement * Predictive Modeling * Pain Management * Health Technology, Trends, and Implications for Case Managers * The Affordable Care Act of 2010: Implications for Case Managers Included with each new print book is an Access Code for a Navigate Companion Website for students with objectives, multiple choice questions, and bonus appendices.

that takes students from intake to termination, with real life scenarios.

""Child Welfare and Family Services, Sixth Edition" provides a comprehensive introduction to child and family welfare policies and practice in the United States. The text examines important issues and ongoing controversies surrounding child welfare, and innovative practice methods." Offers comprehensive coverage of the latest changes in welfare policy and its effects on children and families. Reflects current trends and incorporates the latest demographic data." For anyone with an interest in or working in child welfare.

Fundamentals of Human Resource Management, by Noe, Hollenbeck, Gerhart and Wright is specifically written to provide a brief introduction to human resource management. While it doesn't cover the depths of human resource management theory, the book is rich with examples and engages students through application.This first edition takes on a different approach than the hardback text by the same team. Instead of a higher level of theory that's geared towards the HRM professional, this book focuses on the uses of human resources for the general population. Issues such as strategy are reduced to give a greater focus on how human resources is used in the every day work environment.Much like this author team's first project, Fundamentals of Human Resource Management provides instructors with a robust ancillary package. A comprehensive instructor's manual, test bank, PowerPoint presentation and a complete Online Learning Center make course preparation easy.

Integrating theory with real-world practice, THE HUMAN SERVICES INTERNSHIP: GETTING THE MOST FROM YOUR EXPERIENCE, International Edition helps students make meaningful connections between classroom learning and their own field experiences through ongoing reflection, analysis, and exercises. This workbook-formatted text reviews and updates basic information that is useful to students in human service field programs. An excellent tool for self-assessment and analysis, the text intersperses exercises through each chapter to engage students in thinking about how the material being discussed relates to their own experiences. A unique six-step model—that students are encouraged to use throughout their field experience—guides students in enhancing self-awareness, integrating the knowledge and values of the profession, recognizing challenging and dissonant situations, decision-making, and follow-through. Chapters on getting started, ethics, cultural diversity, communication, self-care, and other topics help students maximize their learning from experience. Covering information from the beginning to the end of an internship, the text helps students analyze different experiences and situations they encounter on a daily basis in their field work.

Summers' new book examines all the particular issues and specific concerns that should be understood and addressed for each high-risk population. The book indicates what warning signs to look for, what questions to ask, and what potential problems may arise. This new book presents the basic steps in practice, dealing with specific "high-risk" populations. It also offers a greater focus on intake and monitoring. The book is also an ideal reference for anyone working with specific populations.

Helps rehabilitation students and professionals successfully navigate the intricacies of case and caseload management in collaborative settings Brimming with valuable information, this is the only comprehensive text to spotlight the managerial aspects of case and caseload management in rehabilitation counseling. Anchored in real-world practice, proven strategies, and current research, it delivers the essential knowledge and practical skills needed to effectively manage cases and caseloads to provide the best possible support and services. The unique and integrated approach to education and professional development facilitates an interdisciplinary environment that supports effective and efficient decisions within a collaborative process. The text presents techniques for assessing the complexity and urgency of cases for appropriate prioritization along with strategies for streamlining case management processes, improving efficiency, and averting bottlenecks. It describes an improved management model with new terminology, caseload tools, and techniques developed within varied domains of rehabilitation. Additionally, the book focuses on methods for judiciously allocating resources, fostering effective communication and collaboration, time management, tips for efficient documentation and record-keeping, technological aids for streamlining workflow, ethical considerations, and risk management. It supports the ongoing needs of both in-person academic and online learning programs and can be implemented in flexible formats including courses, self-directed study, on-the-job training, and professional development. Students will benefit from Putting It into Practice sections, abundant case studies, and chapter discussion questions throughout the text. Instructors will also welcome an Instructor Manual, Test Bank, and chapter PowerPoints. Key Features: Weaves multicultural concepts and best practices throughout the text Offers insights and practical tips on fostering collaboration within multidisciplinary teams Focuses on the varied roles of rehabilitation professionals Provides unique chapters dedicated to the future of professional practice and to ethical practice in caseload management Helps students to think critically with Putting It into Practice sections Includes learning objectives, chapter introductions and summaries, and discussion questions in every chapter

Case managers provide an indispensable service, acting as both experts and liaisons to the wide variety of services, resources, and opportunities available to their clients. The authors use their extensive practice, classroom, and research experience to delineate clearly the steps of the case management process and to address the myriad roles case managers fill in different practice situations. By detailing the various processes and goals of case management and the different populations they help, the authors present a resource that is invaluable not only to social workers, but also to case managers in nursing centers, community mental health facilities, and criminal justice centers. The third edition of this book is updated to reflect the constantly changing nature of the helping professions. New and updated references provide readers with an array of options for pursuing specific aspects of case management. The book is attentive to the evolving needs of a variety of populations, and it now contains a new section on working with members of the military and their families. This edition also contains new information on case management within larger organizations that provide mental health services.