Professional Skills for the Pharmacy Technician addresses skills that facilitate interprofessional interactions in the workplace and increase safety in pharmacies by improving communication. This resource discusses topics dealing with interpersonal relationships, conflicts, training of new employees, management and supervision within the technician ranks, and the importance of the technician role within the healthcare system. Additional topics include patient safety, professionalism, organizational culture, ethics, human resources/labor relations, cultural competence, negotiation and emotional intelligence, customer service, substance abuse, security/risk management, career management, inventory management, and technology. This accessible text will help students understand the background and history behind policies and workplace decisions. The real-life case studies and discussion questions promote a review of the reasoning behind good and bad decisions, to enable healthcare workers to make more educated decisions. This valuable resource will help pharmacy technicians to be a key contributor in creating a quality work environment. The new Pharmacy Technician Accreditation Commission (PTAC) collaboration between (ASHP) and the Accreditation Council for Pharmacy Education (ACPE) is working towards assuring and advancing the quality of pharmacy technician education and training programs to new standards by 2020. This text is an excellent resource for PTAC accredited pharmacy technician education programs preparing curricula to meet the new 2020 Pharmacy Technician Certification Board (PTCB) standards for certification and recertification. Features: Boxed Articles Case Studies Assignments Questions for Discussion Instructor Resources: Test Bank, Instructor's Manual, Slides in PowerPoint format

Covering everything from certification exam review to key skills, Pharmacy Practice for Today's Pharmacy Technician: Career Training for the Pharmacy Technician covers all of the knowledge needed by pharmacy technicians to provide exemplary patient care and build a successful career. It describes the role of the pharmacy technician in different practice settings, including the key tasks and skills set required to work in a community pharmacy, institutional pharmacy, or home health and long-term care/hospice care, then adds a road map taking you through certification, the job search, interviewing, and continuing education. Written by pharmacy technician educator and expert LiAnne Webster, this comprehensive text prepares you to succeed in this rapidly growing field. - In-depth coverage of medication safety and error prevention includes recent recommendations and actions taken by the Institute of Safe Medication Practices (ISMP) and The Joint Commission. - Content on intercultural competence addresses the changing demographics in our society. - A student journal on the Evolve companion website makes it easy to submit journal entries relating to your coursework and during externship rotations. - Review questions and critical thinking exercises are included at the end of each chapter. - Tech Notes provide practical, on-the-job hints. - Tech Alerts focus on warnings to watch for and avoiding common errors.

This is the first work of its kind. Original contributions from leading academicians, practitioners and accounting associations from around the world make this handbook a unique source of information on international accounting education and certification processes. A uniform format in most of the chapters allows for easy comparison between countries. This volume documents the development of accounting education and practice at country and global levels; studies the sensitivity of accounting education and practices to the unique socio-economic needs of its environment; and allows comparative studies at a time when attempts have begun to harmonize accounting education internationally. Most importantly, it shows how educational programmes around the world are preparing future accounting professionals to deal with the rapid technological and environmental changes of the 21st century.

The 21st Century Pharmacy Technician covers the foundations and principles that a student needs to know in order to practice as a pharmacy technician and sit for the certification exam. Students are given an introduction to the profession from the perspective of both community and institutional pharmacy settings. With accessible language and an easy-to-read format, this text helps students grasp concepts easily. It provides a comprehensive introduction to the pharmacy profession, pharmacy laws, pharmacology, drug dosages, drug safety, and more, in preparation for a future as a pharmacy technician. Topics covered include: • Laws, Regulations, and Standards • Pharmacy Math • Diseases and the Drugs Used in Treatment • Dosage, Administration, and Dispensing of Medications • Medication Safety • Sterile and Non-sterile Compounding • Communication • Business of the Community Pharmacy • Managing the Patient Profile • Processing Prescriptions

Covering everything you need to study for and pass the Pharmacy Technician Certification Board (PTCB) and ExCPT exams, Mosby's Review for the Pharmacy Technician Certification Examination, 3rd Edition makes exam preparation easy. Review the content you'll see on the exam with handy outlines, test-taking tips and strategies, and electronic flash cards. Written by noted pharmacy technician educator James J. Mizner, this complete review tests your knowledge and simulates the actual PTCB exam with 17 different, 100-question practice exams in the book and online. This edition is modeled after the updated Pharmacy Technician Certification Exam Blueprint. A total of 1,700 review questions are included in 17 practice exams in the book and online. 100-question format of each practice exam simulates the PTCB and ExCPT exams, with multiple-choice questions and the same balance of content, for a realistic test taking experience. 700 electronic flash cards help you learn and remember facts by covering the top 200 most prescribed pharmaceuticals, top 50 herbals, abbreviations, and sound-alike drugs. Review content reflects the new percentages covered on the PTCB exam. A convenient outline format helps you to quickly review important information you'll see on the exam. Tips and suggestions prepare you for test-taking success by providing an insider's perspective on what to expect and how to prepare for your exam when you have limited time. Seven practice exams in the book feature the same format and content emphasis as the national exam. Ten practice exams on the Evolve companion website in both timed and untimed modes help you identify any areas of weakness, and include instant feedback and remediation. UPDATED content includes current drug information and pharmacy practice procedures based on the new Pharmacy Technician Certification Exam Blueprint. NEW! Chapter objectives provide a clear breakdown of content and goals for review.