Nine years ago, bestselling author and business consultant Mark Sanborn introduced the world to Fred, his postman, who delivered extraordinary service in simple but remarkable ways. Fred’s story inspired millions. Companies—even, cities—were inspired to turn the ordinary into the extraordinary each day. Today, with stiff competition from the networked global economy, delivering extraordinary results is more important than ever. With Fred 2.0, Mark not only revisits the original Fred to gain new insights, but also equips all of us with new strategies to achieve more. You’ll not only be inspired by Fred 2.0, you’ll also have the tools and strategies to aim higher and achieve the extraordinary.

NEW YORK TIMES BESTSELLER • The true story of an ordinary mail carrier whose approach to work and life has the power to transform the everyday into the extraordinary—now in an updated twentieth-anniversary edition “This beloved business classic has inspired millions of people over the years, and today Mark Sanborn’s transformative insights are more timely and necessary than ever.”—Jon Gordon, author of The Energy Bus and co-author of The Coffee Bean Meet Fred. In this timeless and powerful book, Mark Sanborn, member of the Speaker Hall of Fame, recounts the true story of Fred, an ordinary USPS carrier who introduced himself one day shortly after Sanborn had moved to a new home in Denver. Fred, however, was no average mailman. As Sanborn came to discover, Fred was the kind of worker who exemplifies everything “right” with customer service. Did people want packages left on the porch or prefer a notice to pick them up at the post office? Fred made sure he knew the answer. When another delivery service left a package at the wrong house, Fred shepherded it safely to the intended recipient. Others might have seen delivering mail as routine work, but Fred seized the chance to find meaning in the mundane, competing with himself every day to find opportunities to make his customers smile. We’ve all encountered people like Fred. In this deeply inspiring book, Sanborn illuminates the four basic principles anyone can use to bring fresh energy and creativity to our work and life: how to make a tangible difference every day, build stronger relationships, create real value for others without spending a penny, and constantly reinvent yourself. In this updated edition, Sanborn speaks to the seismic changes that have transformed the world of work in recent years—with employees increasingly hungry for purpose in their jobs—and outlines the book’s fresh applications. By following his principles, you, too, can find more excitement, fulfillment, and success in your career—and in your life.

This is the story of Fred Taylor, who since 1960 has been bringing entertainers and audiences together in Boston and New England in nightclubs, concert halls, and festival grounds. As the owner of the legendary Back Bay nightclubs Paul’s Mall and the Jazz Workshop, Taylor had a front-row seat for the greatest names in music and comedy in the 1960s and 1970s. As the entertainment director at Scullers Jazz Club for twenty-six years, he continues to present the best in contemporary music. Fred Taylor’s entertainment universe is peopled by pop superstars, jazz legends, and sparkling storytellers—a galaxy of singers, saxophonists, and stand-up comics. They’re all part of Taylor’s world, and you’ll learn about them—and the ups and downs of his utterly unpredictable career in the music business—in the pages of this book.

Fred Smith’s 6:30 A.M. breakfasts have become legendary. Now readers can join those whose lives have been stretched and enriched by words of wisdom from mentor and best-selling author Fred Smith, Sr. This book is a collection of 52 inspiring thoughts from Fred on a variety of topics—including leadership, perseverance, success, character, faith, friendship, family and heroes. Following each insightful entry is a thoughtful response/reflection from 52 of Fred’s good friends, including Zig Ziglar, John Maxwell, Pat Williams, Ken Blanchard and Charlie “Tremendous” Jones, who call him mentor and credit him with having a significant influence on their lives and ministries. Men and women worldwide will “breakfast with Fred” and grow in faith, understanding and purpose. His wisdom and principle-based approach to life will enable them to grasp life with a stronger hold. And thought-provoking questions, one-liners and Scripture references will allow readers to personalize the impact of each reading. Grab a cup of coffee and get ready for a life-changing “breakfast with Fred.”

The famous trombonist and arranger from the James Brown band and Parliament-Funkadelic tells his own story.

One man's odyssey from skid row to rebuilding a major collegiate sports program. In Making Your Own Luck, former Indiana University athletic director Fred Glass recounts how even a self-described "knucklehead" learned to be prepared to recognize and seize opportunities and thus make his own luck through life. Growing up in a skid row bar, having an alcoholic father, struggling with anxiety and self-doubt, and making his share of stupid mistakes, Glass had much to contend with in early life. However, supported by socially enlightened parents, a Jesuit education, and his soulmate, Barbara, his odyssey has led him to serve a mayor, a governor, a senator, and even a president. With great humor and insightful reflection, Glass details how he helped keep the Colts in Indianapolis—he spearheaded a massive convention center expansion and the building of Lucas Oil Stadium and even helped to attract the Super Bowl to his hometown. Any of these accomplishments individually would be more than enough to call Glass's career a resounding success, but they were only the beginning. In the latest stage of his journey, Glass led the rebuilding of the athletic program of his beloved alma mater, Indiana University. Featuring a foreword from IU alumnus and owner of the Dallas Mavericks, Mark Cuban, Making Your Own Luck is a must-read not only for Indiana sports fans, but for anyone that recognizes the importance of preparation, opportunity and action in creating your own success.

Also published in French as Visages de la Silicon Valley.

By lifting the flap on each spread, the reader tries to help a duck look for his friend, a duck named Fred.

A trinitarian exposition of Christian soteriology The relation of God and salvation is not primarily a problem to be solved. Rather, it is the blazing core of Christian doctrine, where the triune nature of God and the truth of the gospel come together. Accordingly, a healthy Christian theology must confess the doctrine of the Trinity and the doctrine of salvation as closely related, mutually illuminating, and strictly ordered. When the two doctrines are left unconnected, both suffer. The doctrine of the Trinity begins to seem altogether irrelevant to salvation history and Christian experience, while soteriology meanwhile becomes naturalized, losing its transcendent reference. If they are connected too tightly, on the other hand, human salvation seems inherent to the divine reality itself. Deftly navigating this tension, Fountain of Salvation relates them by expounding the doctrine of eternal processions and temporal missions, ultimately showing how they inherently belong together. The theological vision expounded here by Fred Sanders is one in which the holy Trinity is the source of salvation in a direct and personal way, as the Father sends the Son and the Holy Spirit to enact an economy of revelation and redemption. Individual chapters show how this vision informs the doctrines of atonement, ecclesiology, Christology, and pneumatology—all while directly engaging with major modern interpreters of the doctrine of the Trinity. As Sanders affirms throughout this in-depth theological treatise, the triune God is the fountain from which all other doctrine flows—and no understanding of salvation is complete that does not begin there.