This handbook gives a clear, concise answer to the question, "What can you rightfully ask of employees during times like these?" and backs it up with solid logic. Firing Up Commitment During Organizational Change takes an honest look at the problems, then offers 14 tightly focused guidelines that show you how to energize employees, build productivity, increase job satisfaction, strengthen teamwork.

A Survival Guide to the Stress of Organizational Change shows employees how they can avoid 15 basic mistakes that create major stress in the workplace. If your organization is changing (and whose isn't?) you can bet that many of your people are reacting in ways that are dead wrong. The result is unnecessary job stress, and unnecessary costs that damage your bottom line. This easy-to-read handbook explains the sources of stress and provides practical, usable tips for reducing stress like: stop expecting somebody else to reduce your stress; use humor to lighten your emotional load; develop better time management habits; don't try to control the uncontrollable.

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

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Awaken, mobilize, accelerate, and institutionalize change. With a rapidly changing environment, aggressive competition, and ever-increasing customer demands, organizations must understand how to effectively adapt to challenges and find opportunities to successfully implement change. Bridging current theory with practical applications, Organizational Change: An Action-Oriented Toolkit, Third Edition combines conceptual models with concrete examples and useful exercises to dramatically improve the knowledge, skills, and abilities of students in creating effective change. Students will learn to identify needs, communicate a powerful vision, and engage others in the process. This unique toolkit by Tupper Cawsey, Gene Deszca, and Cynthia Ingols will provide readers with practical insights and tools to implement, measure, and monitor sustainable change initiatives to guide organizations to desired outcomes.

Professional development and leadership with you in mind A good friend once said about Chase Sargent that he’s “a very intelligent man, but he sure does tick people off sometimes.” Sargent doesn’t disagree. He may have made some people mad, but he wishes he had done it more often to get this point across: “Leadership—in all aspects of life—is sorely lacking.” The second edition of From Buddy to Boss: Effective Fire Service Leadership reinforces the fact that the fire service is screaming for leaders as men and women discover that leadership is important to their existence and success. Being a firefighter can be tiring and frustrating, but it can be rewarding. It’s not only about the job, “but also about raising kids, managing your life, and trying to be a good person, attached to God, country, family, and friends,” says the author. Many leaders today are surrounded by external politics, hidden agendas, fiscal constraints, and manipulative people. Consider these factors when navigating your career. Sargent knows from decades of experience that simply reaching the top of the organizational ladder does not make you a good leader. Before he went into teaching this subject, “It became apparent very quickly that the leadership and human resources training being provided was as scarce as water in a desert and that the fire service was thirsty.” This new second edition includes must-read topics on leadership lessons from the War in Iraq, knowing death in the fire service, and providing leadership in large-scale disasters. This book will change your life.