This important book addresses the prevalence of faculty incivility, camouflaged aggression, and the rise of an academic bully culture in higher education. The authors show how to recognize a bully culture that may form as a result of institutional norms, organizational structure, academic culture, and systemic changes. Filled with real-life examples, the book offers research-based suggestions for dealing with this disruptive and negative behavior in the academic workplace.

The book introduces readers with theory and empirical findings related to uncivil behaviour in academic settings and discusses its precursors, implications and remedies. In the first part, we define academic incivility, its manifestations and dimensions, while distinguishing between academic incivility and workplace incivility. We then discuss the prevalence of faculty incivility (FI) and students’ incivility (SI) in academic settings and focus on the dyadic relationships between faculty and students in the broader context of incivility in academia, with an added focus on faculty incivility. The second part introduces the main contributors to academic incivility. Personal factors, in this case, social-emotional competencies, and contextual factors, in this case, learning environments, are explored by combining up-to-date research data, personal stories and interviews with lecturers and students. A deep understanding of the precursors of academic incivility is critical to the examination of possible coping strategies within academic settings and elsewhere. In the third part, we explore the potential and practical remedies that can mitigate incivility in academic settings and, in particular, the enhancement of emotional and social competencies and the modification of learning environments.

Americans are clamoring about the growing incivility they see in public life and in their interpersonal relationships. Incivility--the lack of regard for others--is an increasing issue on college campuses, reflecting deep societal problems and expressing itself in sometimes unique ways. Kent Weeks explores this timely issue by presenting real-life experiences of four college freshmen at a large university and provides information to stimulate thoughtful discussion of civility dilemmas.

The purpose of this research was to determine the perceived presence of workplace incivility among nursing faculty in associate, baccalaureate, and graduate nursing programs and whether there was a significant difference between workplace incivility behaviors, occurrence of incivility, extent of incivility, and engagement of incivility among the three groups. A convenience sample of faculty from nursing programs accredited by Accreditation Commission for Education in Nursing and Commission of Collegiate Nursing Education in Alabama, Arkansas, Florida, Louisiana, and Tennessee completed the Incivility in Nursing Education-Revised (INE-R) survey. The final sample included 169 nursing faculty. Based on the results of the study faculty in associate, baccalaureate, and graduate nursing programs recognize faculty-to-faculty incivility with 80% reporting incivility as a problem in their program. Statistical analysis revealed there was not a significant difference between workplace incivility behaviors, occurrence of incivility, extent of incivility, and engagement of incivility among the three groups. The most highly rated faculty incivility behaviors included making condescending or rude remarks, exerting superiority, abusing position, or rank, making discriminating comments, making rude gestures or nonverbal behaviors, and sending inappropriate or rude emails. The highest rated behavior occurring in the prior 12 months included using a computer, phone, or another media device in faculty meetings, committee meetings, other work activities for unrelated purposes. --Page ii.

This highly anticipated, fully revised second edition revisits and augments the award-winning Creating & Sustaining Civility in Nursing Education. In this comprehensive new edition, author Cynthia Clark explores the problem of incivility within nursing academe and provides practical solutions that range from ready-to-use teaching tools to principles for broad-based institutional change. She further explores the costs and consequences of incivility, its link to stress, ways to identify the problem, and how to craft a vision for change – including bridging the gap between nursing education and practice. Rather than dwell on the negative, this book focuses on solutions, including role-modeling and mentoring, stress management, and positive learning environments. Nurse educators at all levels will appreciate the variety of evidence-based strategies that faculty – and students – can implement to promote and maintain civility and respect in the education setting, including online learning.

Traditionally, nursing is acknowledged as a caring profession and is associated with advocating for others. However, incivility is increasingly occurring amongst nurses, both in the clinical and academic environments, and is causing affected nurses both psychological and physical harm. Incivility Among Nursing Professionals in Clinical and Academic Environments: Emerging Research and Opportunities provides emerging views and consequences surrounding workplace bullying in the healthcare profession including recognizing the signs and symptoms of incivility in the workplace, identifying ways in which affected nurses can seek help, and examining healthy methods of coping with the incivility. Featuring coverage on a broad range of topics such as human resources, therapy, and clinical nursing, this book is ideally designed for nurses, managers, healthcare workers and consumers, hospital and clinical staff, researchers, students, and policymakers.

Working with Problem Faculty When asked to name their number one concern and problem, department leaders overwhelmingly said that it was dealing with difficult people. Now R. Kent Crookston draws on the wisdom of seasoned department chairs, the academic literature, and his own experience as a department head and dean to shed new light on this perennial problem. Working with Problem Faculty outlines a practical six-step process that aims at improving an entire department and charts a clear course for dealing with problem faculty by Clarifying values and expectations Following policy Building trust with colleagues Evaluating yourself and your perceptions Listening Taking appropriate action By following these six steps, department chairs are able to challenge problem faculty with consideration, confidence, and effectiveness. "Anyone seeking practical help in dealing with difficult people will appreciate this book. Using relevant examples, Crookston describes a six-step process for managing people who might appear to be unmanageable." Mary Lou Higgerson, vice president for academic affairs emeritus, Baldwin Wallace University "Crookston has done his homework. After careful research and decades of personal experience Dr. Crookston shares a practical, insightful, and crucial handbook for addressing the most formidable challenge all leaders face. And best of all, he doesn't just advise on how to act when things go wrong, he gives proactive guidance to ensure that things go right." Joseph Grenny, New York Times bestselling coauthor of Change Anything and Crucial Conversations: Tools for Talking When Stakes are High

This book investigates what influence online incivility—through user-generated comments on news websites—has on public debate. Built on the premise that public discussions about important topics are vital to a healthy democracy, the book analyzes 3,508 online comments in order to understand what factors in comments make them more susceptible to incivility, defined as nasty remarks rife with profanity. It also examines comments for attributes of deliberation, which are discussions across difference supported by evidence and rational arguments. Using an experiment, the book shows that uncivil comments jumpstart a chain reaction, leading first to negative emotion and then to greater intention to get politically involved. Overall, Online Incivility and Public Debate: Nasty Talk argues that while incivility mars online debate, it may also spark interest in important topics and allow for positive “deliberative moments” of quality discussion.

Several studies have examined workplace bullying in the general population or in the K-12 student population. This book examines the manifestation of workplace bullying in American Higher Education Administration. After surveying over 175 four-year colleges and universities in an independent study, Hollis confirms that workplace bullying occurs at alarming rates in higher education. Further, this study calculates the cost of employee disengagement. Staff who have been bullied either seek to separate from an institution or mentally "check out" as a way of enduring a bully. In the midst of souring tuition costs, no organization can afford the millions of dollars lost to employee disengagement due to a bully. After gathering data through surveys and several interviews with administrators in higher education, Hollis develops a model for a healthy workplace specifically for higher education, which is also applicable to the general population. The model offers solutions for the leadership and organizational level, middle managers, and for the bullies who are seeking healthier management strategies. While this book is an academic study, the writing is accessible, reflects on popular culture at times, and considers the urgency of workplace bullying in relationship to cost, potential accreditation issues, and the personal anguish of the target. The findings and solutions are appropriate for executive leadership, middle management or anyone working in higher education.

The majority of Americans think that politics has an “incivility problem” and that this problem is only getting worse. Research demonstrates that negativity and rudeness in politics have been increasing for decades. But how does this tide of impolite-to-outrageous language affect our reactions to media coverage and our political behavior? Disrespectful Democracy offers a new account of the relationship between incivility and political behavior based on a key individual predisposition—conflict orientation. Individuals experience conflict in different ways; some enjoy arguments while others are uncomfortable and avoid confrontation. Drawing on a range of original surveys and experiments, Emily Sydnor contends that the rise of incivility in political media has transformed political involvement. Citizens now need to be able to tolerate or even welcome incivility in the public sphere in order to participate in the democratic process. Yet individuals who are turned off by incivility are not brought back in by civil presentation of issues. Sydnor considers the challenges in evaluating incivility’s normative benefits and harms to the political system: despite some detrimental aspects, certain levels of incivility in certain venues can promote political engagement, and confrontational behavior can be a vital tool in the citizen’s democratic arsenal. A rigorous and empirically informed analysis of political rhetoric and behavior, Disrespectful Democracy also proposes strategies to engage citizens across the range of conflict orientations.