Healthcare managers ensure that the organization's mission is met, that its goals are achieved, and that the work is done right. This book provides you with the skills, knowledge, and confidence you need to be a successful healthcare manager. This book uses realistic scenarios, cases, and exercises to bring essential management concepts to life. You will learn how to handle management responsibilities such as delegating projects, making ethical decisions, resolving conflicts, defending a budget, and monitoring organizational performance. Also included are an overview of health law and a discussion of diversity issues that will prepare you to work in today's healthcare environment. Topics and techniques covered include: Evidence-based management Ethics Evaluating employees Diversity Decision making Change Teamwork Hiring and terminating Communication Delegation Motivating employees Managing conflicts Leadership Time management Program assessment Legal issues Instructor Resources: PowerPoint slides, discussion points for end-of-chapter questions, and a test bank. To see a sample, click on the Instructor Resource sample tab above.

Revision of: Essential techniques for healthcare managers / Leigh W. Cellucci and Carla Wiggins. 2010.

Foundations of Health Care Management Leaders and managers throughout the health care system are facing ever more challenging changes in the way care is delivered, paid for, and evaluated. Foundations of Health Care Management: Principles and Methods offers an innovative, concise, reader-friendly introduction to health care management and administration. It addresses the need for new skills in managers of health care facilities and for those planning to enter health care management positions. The book covers such critical topics as leadership training, change management, conflict management techniques, culture building, quality improvement, and communications skills, as well as collaboration in the improvement of population health. Foundations of Health Care Management also concentrates on innovations and describes steps in the transition to more decentralized and creative approaches to the management of health care facilities. The book covers physician management from the physician's viewpoint, a valuable perspective for health care managers. The book serves important dual purposes for faculty and students by providing both insights into the health care field as well as foundational content on essential management and leadership competencies. A full set of support materials is available for instructors at the book's companion Web site.

Preceded by Becoming an effective health care manager / by Len Sperry. c2003.

Principles of Health Care Management: Foundations for a Changing Health Care System, Second Edition, is today's authoritative guide for future administrators aspiring to manage healthcare organizations amid changing consumer behavior and shifting economic and regulatory headwinds. In addition to fundamental healthcare management principles, this revised edition includes a review of the most recent healthcare legislation, a trove of industry case studies, and a vital new chapter on the managerial challenges of 21st-century healthcare consumerism. University of Massachusetts Professor Emeritus and former senior healthcare executive Set-B. Goldsmith combines foundational theory and illustrative real-world experience in this must-read text. Principles of Health Care Management: Foundations for a Changing Health Care System, Second Edition, is the comprehensive, essential resource for the next generation of healthcare, managers faced with navigating tomorrow's U.S. healthcare system. The Second Edition Features: Updated strategies for managing a healthcare organization in a recession A managerial model for accountability An examination of crucial corporate compliance rules New case studies on the credit crunch, employee dismissals, hospital-acquired infection, technology, and ethics.

This popular book is written by leading experts in the field and covers all the key aspects of healthcare management. Written with healthcare managers, professionals and students in mind, it provides an accessible and evidence-based guide to healthcare systems, services, organizations and management. Key areas covered include: • Structure and delivery of healthcare services in the international context, including mental health, acute care, primary care, chronic disease and integrated care • Allocating resources for healthcare: setting and managing priorities • Health technologies, research and innovation • Global health policy: governing health systems across borders • Patient and public involvement in healthcare • Healthcare governance and performance This third edition has been significantly rewritten, with 10 new contributors and a new chapter structure designed to better support learning, practical application and further study. In addition, there is a more international focus and each chapter includes new case studies giving global examples of health systems and services, new and updated learning activities to encourage application to your own organization, and a range of links to useful online resources. Healthcare Management is essential research-based reading for students, teachers and healthcare professionals involved in management, research and health policy making. “Walshe and Smith have assembled an invaluable introduction to healthcare management and health systems. With their fellow authors, they provide a comprehensive review of a range of issues related to the funding and provision of care, and how services are organised and managed. Now in its third edition, Healthcare Management has been updated and revised to meet the needs of teachers and students alike.” Professor Chris Ham, Chief Executive, The King’s Fund, UK "This book covers the main areas of knowledge which managers need, and gives tools for thinking and empirical examples relevant to current challenges. Evidence based management might not always be possible, but this book gives a way for a manager to become research-informed and therefore more effective. This third edition of the book is even more relevant internationally and improved to help readers apply the ideas to their situation.” Professor John Øvretveit, Director of Research, LIME/MMC, The Karolinska Institute, Sweden “No-one learns to be a manager in a classroom or from a book, but books that take this disclaimer as their starting point are indispensable. Walshe and Smith (and their fellow authors) invite their audience (healthcare managers, healthcare policy makers and postgraduate students, taking courses in healthcare management) to critically combine experiential learning with academic learning and to acquire knowledge from both practice and theory. By doing so, they have found the third way between the advocates of evidence-based management and their criticasters.” Dr. Jan-Kees Helderman, Associate Professor in Public Administration, Institute for Management Research, Radboud University, Nijmegen, the Netherlands

Healthcare is noted for using leading-edge technologies and embracing new scientific discoveries to enable better cures for diseases and better means to enable early detection of most life-threatening diseases. However, the healthcare industry globally, and in the US specifically, has been extremely slow to adopt technologies that focus on better practice management and administrative needs. Presently, healthcare is grappling with many challenges both nationally and globally, including escalating costs, a move to a preventative care environment, and a technologically savvy patient with high expectations. The Handbook of Research on Optimizing Healthcare Management Techniques is a pivotal reference source that provides an extensive and rich compilation of various ICT initiatives and examines the role that ICT plays and will play in the future of healthcare delivery. It represents ways in which healthcare delivery can be made superior and the healthcare industry can begin to address the major challenges it faces in the 21st century so that ultimately the most important person in the web of healthcare players, the patient, can be confident about receiving high-quality, cost-effective healthcare. While highlighting topics such as e-health, medical informatics, and patient value, this publication explores the role of supportive technologies as well as the methods of focused, patient-centric outcomes. This book is ideally designed for doctors, nurses, hospital administrators, medical staff, hospital directors, medical boards, IT consultants, health practitioners, academicians, researchers, and students.

Health professionals often take on managerial roles at short notice and with little or no preparation. Although they may be highly clinically qualified and accomplished, the practicalities and relationships involved in management - helping staff to feel motivated and valued, building and leading teams, managing meetings and presentations, writing reports and managing change, to name but a few - present new challenges and pitfalls for which they are unprepared. This book is for managers and prospective managers who want to approach their new responsibilities professionally from the very beginning. Based on the authors' successful "Vital Signs" education programme, it identifies the critical skills needed to hit the ground running as a manager. It is an accessible, easily comprehensible guide to gaining the self-confidence and the respect of staff, and to creating a steady platform for acquiring and mastering a wide range of skills in the future. 'This book is dedicated to helping leaders and managers prepare for people responsibilities. It also addresses three areas which usually make leaders and managers uncomfortable - running meetings successfully, making presentations and writing reports. [It] gives accessible and practical examples and I have no hesitation in commending it to a wide readership.' - From the Foreword by John Edmonstone

Essentials of Strategic Planning in Healthcare introduces readers to the factors influencing the strategic planning process in hospitals and other health services institutions today. Structured around a comprehensive case study and accompanying end-of-chapter exercises, this text places readers in the planner's seat, asking them to apply what they have learned to lead the hospital in the case study to success. Topics covered include: The role leadership plays in strategic planning Organizational factors critical to strategic planning Completing a SWOT analysis Analytical tools that support strategic planning Key data sources available to planners Strategic opportunities presented by pay-for-performance initiatives Communicating the strategic plan to multiple stakeholders Linking the strategic plan to operating performance Physician involvement in strategic planning Strategic planning initiatives across the continuum of care Hospital-physician integration models Factors affecting strategic planning in the post-acute care industry Jeffrey P. Harrison, PhD, FACHE, is an associate professor of health administration at the University of North Florida. Previously, Dr. Harrison held a wide range of managerial positions, including chief operating officer of a hospital, director of a large medical group, and leader at the health system level. He is founder and president of Harrison Consulting Group, Inc., a healthcare consulting firm.