1. Origins and historical evolution. 2. The Changing labour market 3. Role, functions and resources of the public employment service 4. Job -broking 5. Labour market information 6. Administration of labour market adjustmment programmes 7. unemployment benefits and the public employment service 8. organising and managing the service9. the PES and other organizations.

Statistical analysis can play a pivotal role in both avoiding and settling employment disputes. Employers and litigants in employment lawsuits routinely use statistics to investigate the legitimacy of employment decisions. "Statistical Analysis of Employment Data" provides managers and courts with empirical evidence that goes beyond anecdotes and stories. This textbook presents the methodologies that are used in statistical employment data analyses. While the focus is on statistics, it is not a cookbook of magic mathematical formulas. Instead, a non-mathematical approach is used to develop the conceptual framework underlying employment data analyses.

Only 15% of employees worldwide are engaged at work. This represents a major barrier to productivity for organizations everywhere – and suggests a staggering waste of human potential. Why is this engagement number so low? There are many reasons — but resistance to rapid change is a big one, Gallup’s research and experience have discovered. In particular, organizations have been slow to adapt to breakneck changes produced by information technology, globalization of markets for products and labor, the rise of the gig economy, and younger workers’ unique demands. Gallup’s 2017 State of the Global Workplace offers analytics and advice for organizational leaders in countries and regions around the globe who are trying to manage amid this rapid change. Grounded in decades of Gallup research and consulting worldwide -- and millions of interviews -- the report advises that leaders improve productivity by becoming far more employee-centered; build strengths-based organizations to unleash workers’ potential; and hire great managers to implement the positive change their organizations need not only to survive – but to thrive.