Intended for both students and practitioners in public administration who want to communicate more effectively with a variety of audiences, this book offers clear, easy-to-understand guidelines on how to write more clearly, concisely, and coherently, as well as correctly. It covers the basics of good English and applies those basics to general forms (such as memos, letters, and e-mails) and more specific forms (such as newsletters, proposals, budget justifications, and rules) used in the public sector.

Intended for both students and practitioners in public administration who want to communicate more effectively with a variety of audiences, this book offers clear, easy-to-understand guidelines on how to write more clearly, concisely, and coherently, as well as correctly. It covers the basics of good English and applies those basics to general forms (such as memos, letters, and e-mails) and more specific forms (such as newsletters, proposals, budget justifications, and rules) used in the public sector.

We learn to speak and understand our native language without any great effort, for these are natural aspects of the maturation of every human being. The skills of reading and writing, by contrast, have to be learned, usually in an educational context. Now, when it comes to a foreign language, all the skills (speaking, un derstanding, reading and writing) have to be learned - nothing can be acquired without considerable effort. This learning process does not take place in a vac uum: it is heavily influenced by our previous experience of acquiring our native language and learning to read and write it. These facts have been taken as the background to this book. We aim this book at native speakers of Dutch who have learned to read and write their own language, and who now wish to add skill in writing English to their repertoire. Since this is our well-defined target group, we will be continually pointing to those aspects of written English which differ from comparable aspects of written Dutch, while also giving a complete guide to the writing process. There are two matters concerning the presentation of information in this book that require clarification in advance. Firstly, the book contains hundreds of numbered examples.

This textbook focuses on how media and communications policy is made and what influences its design. It explores the structures and processes in which policymaking takes place worldwide, the factors that determine its forms, influence its elements, and affect its outcomes. It explores how to analyze policy proposals, evaluate policy, and use policy studies approaches to examine policy and policymaking. Truly international in scope, it lays out the variety of political, social, economic, and institutional influences on policy, the roles of industries and policy advocates in the processes, and issues and factors that complicate effective policymaking and skew policy outcomes. This textbook is a valuable resource for advanced undergraduate and postgraduate students.

Managing Human Behavior in Public and Nonprofit Organizations, Fifth Edition is an established core text designed to help you develop your leadership and management skills. Bestselling authors Denhardt, Denhardt, Aristigueta, and Rawlings cover important topics such as stress, decision-making, motivation, leadership, teams, communication, and change. Cases, self-assessment exercises, and numerous examples provide you with the opportunity to apply concepts and theories discussed in the chapter. Focusing exclusively on organizational behavior in both public and nonprofit organizations, this text is a must-read for students in public administration programs. New to the Fifth Edition: Increased attention to issues related to nonprofit organizations helps you develop a better understanding of the differences and similarities in public and nonprofit organizations, as well as the way they interact with one another and with the private sector. Broadened coverage of issues related to ethics and diversity offers you a broader perspective on important issues to consider, such as the examination of implicit and explicit bias, generational differences, and power and privilege. Additional discussions of collaboration, inclusion, and participation, both within the organization and with external constituencies, show you the value rationale for engagement and its practical effects. Revised and updated information on emerging technology illustrates to you how an increasingly digital, connected, and networked environment affects our ability to manage public and nonprofit organizations. New cases, examples, self-assessments, and exercises cover recent developments in research and practice to offer relevant ways for you to practice and improve your management skills.

In a time of unprecedented turbulence, how can public sector organisations increase their ability to find innovative solutions to society's problems? Leading Public Sector Innovation shows how government agencies can use co-creation to overcome barriers and deliver more value, at lower cost, to citizens and business. Through inspiring global case studies and practical examples, the book addresses the key triggers of public sector innovation. It shares new tools for citizen involvement through design thinking and ethnographic research, and pinpoints the leadership roles needed to drive innovation at all levels of government. Leading Public Sector Innovation is essential reading for public managers and staff, social innovators, business partners, researchers, consultants and others with a stake in the public sector of tomorrow.

This synthesis will be of interest to administrators, human resource managers, technical managers, and those who develop training courses for departments of transportation (DOTs). It describes the management philosophies that support the management training and development programs, such as the need for effective leadership, customer service as a primary mission, increased workforce productivity, employee involvement, teamwork for more effective results, and the need for a systems perspective by management. Major issues, including the increasing nonengineering functions within DOTs, the aging and diversity of the workforce, recruitment of entry level professionals, employee retention, and the use of contract services are discussed. This report of the Transportation Research Board examines the types of management and development training courses that are considered important by state departments of transportation, costs of training, types of participants, topics that are covered, needs for transportation-related courses vs. administrative training, and the development of courses within the DOT. Suggestions for future management training objectives are also presented.

In every local government organization, staff members write staff reports to present important information and inform decisions of the legislative body. These staff reports can cover any number of topics, from purchasing playground equipment to development projects. Mastering the Art: A Step-by-Step Guide to Writing a Quality Staff Report for Local Government is a resource guide for local government professionals. This book will simplify the process of learning how to write a staff report and should be a reference manual that all government professionals keep on-hand throughout their careers.