This study aid contains many participative exercises, as well as review exercises—in matching, true/false, and multiple-choice format—that help students review and master the content from each chapter.

This study presents an introduction to the field of human relations, examining every major aspect of the relationships between people in work settings, including diversity, quality and work teams. The updated text aims to provide the practical skills and insights students need, and includes action exercises and case studies to help them apply the theoretical concepts to real-life situations.

A brief version of the Houghton Mifflin text Effective Human Relations in Organizations. This brief edition continues to focus on the seven themes of human relations (communication, self-awareness, self-acceptance, motivation, trust, self-disclosure and conflict management), but the emphasis is a personal approach to human relations versus an organizational approach.