In sum, the prospects for digital transformation involve the interplay of these four dimensions: service, security, transparency and trust.".

Opening the Government of Canada presents a compelling case for the importance of a more open model of governance in the digital age – but a model that also continues to uphold democratic principles at the heart of the Westminster system. Drawing on interviews with public officials and extensive analysis of government documents and social media accounts, Clarke details the untold story of the Canadian federal bureaucracy’s efforts to adapt to new digital pressures from the mid-2000s onward. This book argues that the bureaucracy’s tradition of closed government, fuelled by today’s antagonistic political communications culture, is at odds with evolving citizen expectations and new digital policy tools, including social media, crowdsourcing, and open data. Striking a balance between reform and tradition, Opening the Government of Canada concludes with a series of pragmatic recommendations that lay out a roadmap for building a democratically robust, digital-era federal government.

Drawing lessons from the eFez Project in Morocco, this volume offers practical supporting material to decision makers in developing countries on information and communication technologies for development (ICT4D), specifically e-government implementation. The book documents the eFez Project experience in all of its aspects, presenting the project’s findings and the practical methods developed by the authors (a roadmap, impact assessment framework, design issues, lessons learned and best practices) in their systematic quest to turn eFez’s indigenous experimentations and findings into a formal framework for academics, practitioners and decision makers. The volume also reviews, analyzes and synthesizes the findings of other projects to offer a comparative study of the eFez framework and a number of other e-government frameworks from the growing literature.

Comparative E-Government examines the impact of information and communication technology (ICT) on governments throughout the world. It focuses on the adoption of e-government both by comparing different countries, and by focusing on individual countries and the success and challenges that they have faced. With 32 chapters from leading e-government scholars and practitioners from around the world, there is representation of developing and developed countries and their different stages of e-government adoption. Part I compares the adoption of e-government in two or more countries. The purpose of these chapters is to discern the development of e-government by comparing different counties and their individual experiences. Part II provides a more in-depth focus on case studies of e-government adoption in select countries. Part III, the last part of the book, examines emerging innovations and technologies in the adoption of e-government in different countries. Some of the emerging technologies are the new social media movement, the development of e-participation, interoperability, and geographic information systems (GIS).

Explore the latest groundbreaking e-government insider information! The World of E-Government investigates how electronic communication is helping to revolutionize democracies across the globe. Using case studies, cutting-edge research, and commentary from some of the field’s foremost researchers, practitioners, and industry leaders, this first-of-its-kind volume explores the enormous future potential of e-government as it links all world citizens locally, regionally, nationally, and internationally. This pioneering text offers the experiences of many leading countries using electronic government, showing you what mistakes they made, the benefits they’ve reaped, and the impact of e-government to democracy, traditional government, and international commerce. Contributors to this timely book include some of the world’s leading practitioners in e-government—people who were actually involved in establishing and shaping the experiences of countries now ranked as leaders in e-government projects. These authorities reveal how their countries successfully implemented e-strategies to directly benefit their citizens. The World of E-Government details how electronic government is being used to govern and change the lives of citizens online in such areas of the world as: the United States Singapore Canada the European Union Australia New Zealand Germany This book will give you a better understanding of: how to best plan for citizen use of e-government how countries have avoided waste and unnecessary spending how e-government can move forward by using optimal planning and previous experiences what citizens expect of e-government in countries around the globe the realities, the latest initiatives, and the future of e-government in America, Europe, and elsewhere The World of E-Government is an essential book for all elected officials and their staffs, e-government practitioners, researchers, and information specialists to use in order to stay up-to-date with the growing needs of the general public. The advice offered in this text can help you improve service delivery, provide vital information to the public, and enhance public participation online. This volume contains useful bibliographies, additional readings, tables, and figures to further your career or research studies in public administration, government, political science, law, education, or information technology.

Now in its sixth edition, The Canadian Regime continues to provide the most accessible introduction to the institutions, processes, and principles of the Canadian political system. The book's focus on the inner logic of parliamentary government explains the rationale for Canada's relatively complex political system, which the authors encourage readers to think of as an organic entity, where change in one area inevitably ripples through the rest of the system. The new edition includes the results of Canada's 2015 federal election and looks ahead to consider changes resulting from the Liberal victory. It has been thoroughly updated and revised and introduces several new topics, such as the impact of the previous Conservative government on the conventions and practices of parliamentary government and the important influence of social media on politics. Two new co-authors, Gerald Baier and Thomas M.J. Bateman, join Patrick Malcolmson and Richard Myers to bring new expertise in the areas of federalism, judicial politics, Charter jurisprudence, political parties, and the ongoing health care debate.

Provides research on e-government and its implications within the global context. Covers topics such as digital government, electronic justice, government-to-government, information policy, and cyber-infrastructure research and methodologies.

Unlocking E-Government Potential: Concepts, Cases and Practical Insights provides a conceptual and empirical basis for understanding the potential of e-government and practical insights for implement-action of e-government at local, state or national level. The author provides an overview of global experience in implementing e-government, explores the potential impact of e-government on cost of access, quality of service and quality of governance for citizens and businesses and analyzes the potential impact of e-government on transparency and corruption.