Social media is at the core of digital transformations in organizations. Facebook, Twitter, LinkedIn, and other social media platforms widen the scope for rapid and effective communication with stakeholders. They also create a range of new and challenging ethical dilemmas. This open access book categorizes the dilemmas organizations across a range of industries can face when they implement social media to communicate with stakeholders. This book provides a systematic framework for analyzing these ethical dilemmas in social media using the Navigation Wheel. This tool leads the decision-maker through a series of considerations such as legal questions, corporate identity, morality, reputation, and ethics. Finally, the author considers implications for leaders and presents potential solutions to these dilemmas. Based on five years of original research with 250 executive students at a European business school, all of whom work with social media communications in their organizations, this book is the first major study to explore the ethical use of social media across industries and is a valuable resource for researchers and practitioners alike.

Digital Dilemmas looks at the dynamics of power and resistance surrounding the internet. It focuses on how publics, nation-states, and multilateral institutions are being continually reinvented in local and global decision-making domains that are accessed and controlled by a relative few. Importantly it unpacks the ways in which computer-mediated power relations play out as "on the ground" and "cyberspatial" practices and discourses that collude and collide with one another at the personal, community, and transnational level. Case studies include homelessness and the internet, rights-based advocacy for the online environment at the United Nations, and how the ongoing battle between proprietary and open source software designs affects ordinary people and policy-making. The result is an innovative and groundbreaking critique of the way new paradigms of power and resistance forged online reshape traditional power hierarchies offline, at home and abroad.

Provocative takes on cyberbullshit, smartphone zombies, instant gratification, the traffic school of the information highway, and other philosophical concerns of the Internet age. In The Death Algorithm and Other Digital Dilemmas, Roberto Simanowski wonders if we are on the brink of a society that views social, political, and ethical challenges as technological problems that can be fixed with the right algorithm, the best data, or the fastest computer. For example, the “death algorithm ” is programmed into a driverless car to decide, in an emergency, whether to plow into a group of pedestrians, a mother and child, or a brick wall. Can such life-and-death decisions no longer be left to the individual human? In these incisive essays, Simanowski asks us to consider what it means to be living in a time when the president of the United States declares the mainstream media to be an enemy of the people—while Facebook transforms the people into the enemy of mainstream media. Simanowski describes smartphone zombies (or “smombies”) who remove themselves from the physical world to the parallel universe of social media networks; calls on Adorno to help parse Trump's tweeting; considers transmedia cannibalism, as written text is transformed into a postliterate object; compares the economic and social effects of the sharing economy to a sixteen-wheeler running over a plastic bottle on the road; and explains why philosophy mat become the most important element in the automotive and technology industries.

Digital Dilemmas is a groundbreaking ethnographic, mixed method approach to understanding dynamics of power and resistance as they are played out around the future of the internet. M. I. Franklin looks at the way that publics, governments, and multilateral institutions are being redefined and reinvented in digital settings that are ubiquitous and yet controlled by a relative few. Franklin does this through three original and wide-ranging case studies that get at the way that computer-mediated power relations play out "on the ground" through a mixture of overlapping online and offline activity, at personal, community, and transnational levels. Case studies include online activities around homelessness and street papers in the U.S. and around the world, digital and human rights activism carried out though the United Nations, and the ongoing battle between proprietary and free and open source software proponents. The result is a thought-provoking and seminal work on the way that the new paradigms of power and resistance forged online reshape localized and traditional power structures offline.

The contentious debate in Cuba over Internet use and digital media primarily focuses on three issuesùmaximizing the potential for economic and cultural development, establishing stronger ties to the outside world, and changing the hierarchy of control. A growing number of users decry censorship and insist on personal freedom in accessing the web, while the centrally managed system benefits the government in circumventing U.S. sanctions against the country and in controlling what limited capacity exists. Digital Dilemmas views Cuba from the Soviet Union's demise to the present, to assess how conflicts over media access play out in their both liberating and repressive potential. Drawing on extensive scholarship and interviews, Cristina Venegas questions myths of how Internet use necessarily fosters global democracy and reveals the impact of new technologies on the country's governance and culture. She includes film in the context of broader media history, as well as artistic practices such as digital art and networks of diasporic communities connected by the Web. This book is a model for understanding the geopolitic location of power relations in the age of digital information sharing.

Digital Detectives: Solving Information Dilemmas in an Online World helps students become independent and confident digital detectives, giving them the tools and tactics they need to critically scrutinize web-based digital information to ascertain its authenticity, veracity, and authority, and to use the information in a discerning way to successfully complete academic tasks. Enabling students to select and use information appropriately empowers them to function at a higher level of digital information fluency, acting as discerning consumers of, and effective contributors to, web-based information. - Offers a situated, problem-solving approach to deepen students' analytical and research skills - Explores a practical, real-life dilemma that is typically experienced by undergraduates in the course of their academic work, especially those transitioning from secondary to third-level education - Focuses on the authentic educational needs of undergraduates as expressed by educators, but also students themselves - Addresses a specific central dilemma which is identified at the outset, but also uses the opportunity to reveal to students the broader contextual issues which frame the problem they are exploring

The proliferation of digital technologies, virtual spaces, and new forms of engagement raise key questions about the changing nature of gender relations and identities within democratic societies. This book offers a unique collection of chapters that brings together scholars from diverse backgrounds to explore how gender experiences and identities are being transformed by digital technologies in ways that affirm or deny social justice.

Today, all librarians face daunting challenges posed by trends in technology, publishing, and education as the impact of a globalising information economy forces a rethink of both library strategic directions and everyday library operations. This book brings together the main issues and dilemmas facing libraries; the book clearly shows how to deal with them, and provides a best-practice guide to the solutions. - Provides analysis of recent trends and relevant and viable solutions to problems facing all librarians - Written by a highly knowledgeable and well-respected practitioner in the field - Draws on the author's international and practical experience in libraries and experience of leading-edge developments in the field

Imagine sending a magazine article to 10 friends-making photocopies, putting them in envelopes, adding postage, and mailing them. Now consider how much easier it is to send that article to those 10 friends as an attachment to e-mail. Or to post the article on your own site on the World Wide Web. The ease of modifying or copying digitized material and the proliferation of computer networking have raised fundamental questions about copyright and patentâ€"intellectual property protections rooted in the U.S. Constitution. Hailed for quick and convenient access to a world of material, the Internet also poses serious economic issues for those who create and market that material. If people can so easily send music on the Internet for free, for example, who will pay for music? This book presents the multiple facets of digitized intellectual property, defining terms, identifying key issues, and exploring alternatives. It follows the complex threads of law, business, incentives to creators, the American tradition of access to information, the international context, and the nature of human behavior. Technology is explored for its ability to transfer content and its potential to protect intellectual property rights. The book proposes research and policy recommendations as well as principles for policymaking.

Provocative takes on cyberbullshit, smartphone zombies, instant gratification, the traffic school of the information highway, and other philosophical concerns of the Internet age. In The Death Algorithm and Other Digital Dilemmas, Roberto Simanowski wonders if we are on the brink of a society that views social, political, and ethical challenges as technological problems that can be fixed with the right algorithm, the best data, or the fastest computer. For example, the “death algorithm ” is programmed into a driverless car to decide, in an emergency, whether to plow into a group of pedestrians, a mother and child, or a brick wall. Can such life-and-death decisions no longer be left to the individual human? In these incisive essays, Simanowski asks us to consider what it means to be living in a time when the president of the United States declares the mainstream media to be an enemy of the people—while Facebook transforms the people into the enemy of mainstream media. Simanowski describes smartphone zombies (or “smombies”) who remove themselves from the physical world to the parallel universe of social media networks; calls on Adorno to help parse Trump's tweeting; considers transmedia cannibalism, as written text is transformed into a postliterate object; compares the economic and social effects of the sharing economy to a sixteen-wheeler running over a plastic bottle on the road; and explains why philosophy mat become the most important element in the automotive and technology industries.